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Passport pick up

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My fiancee went for the interview and was approved, checked the status of the visa and it states issued, i called to check if we could pick it up from DHL only to be told it shows he did not show up for the interview, has anyone experienced this kind of situation before? Am really worried

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My fiance had her interview Jan 23rd and was approved. Visa status changed to issued on Feb 6th and DHL agent says she has to keep coming in their office to check if its there. They wont tell me on phone whether its there or not.

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11 hours ago, Akuaduk2 said:

I meant i called the embassy and they told me he was a no show for the interview which is not true, he went and was approved and the took his passport and gave him a blue slip

The blue slip is an evidence of her being at the embassy for her interview . Nothing to worry about . She should just check in at the DHL office to check on it since the status still says issued .. 

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