Jump to content
michnyc

Can't submit an e-request

12 posts in this topic

Recommended Posts

Hi All,

My ROC process is outside of normal processing times and I wanted to submit an e-request on uscis.com

However, it doesnt let me submit due to an error. the message says:

  • You must select the Form Number associated to your Receipt Number. The Form Number you selected does not match our records for that Receipt Number.

I dont understand, the form number clearly is I-751 and my receipt number starts with EAC

What am I doing wrong?

Thanks for your help!

Mich

Share this post


Link to post
Share on other sites

~~moved to ROC from IR1/CR1 process and procedures~~

make sure you're using the receipt number from your biometrics.


~~moved to ROC from IR1/CR1 process and procedures~~

make sure you're using the receipt number from your biometrics.

Also Vermont is like 10 months... You've waited longer than that?


You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

Share this post


Link to post
Share on other sites

Thank you for your response. I don't have any paperwork from the biometrics anymore. I think they kept the invite in their office. how can I find out the receipt number?

It has been over 13 months now and I am getting very frustrated. I already asked my senator for help but they also did not get any information so far. my next step would be to hire an immigration lawyer. what else can I do?

Share this post


Link to post
Share on other sites

my next step would be to hire an immigration lawyer. what else can I do?

I did some research as I am waiting as well. I don't believe hiring a lawyer at this time can add benefit. From what I read lawyers with their clients' cases past processing time can do little other than the service requests we do.

What about congressman, in addition to senators?

Perhaps you can locate your other receipt # by calling 1-800-375-5283 customer service.


------------------------------------------------------------

2003-08-21: first visit to US on F-1

2009-09-17: first met ex-spouse

2013-05-14: re-entered US on K-1

2013-05-20: married to ex-spouse

2013-12-27: received conditional green card

2014-04-01: separated from ex-spouse

2014-10-01: divorced from ex-spouse

2015-06-25: sent I-751

2016-04-11: received RFE

2016-06-08: sent RFE reply

2016-09-20: new card ordered

2016-09-23: new card mailed

2016-09-28: new card picked up by USPS

2016-09-30: new card delivered

Share this post


Link to post
Share on other sites

Thank you for your response. I don't have any paperwork from the biometrics anymore. I think they kept the invite in their office. how can I find out the receipt number?

It has been over 13 months now and I am getting very frustrated. I already asked my senator for help but they also did not get any information so far. my next step would be to hire an immigration lawyer. what else can I do?

You can try for citizenship which forces them to adjudicate your ROC.

You should call to make sure you haven't had an interview and to get the receipt number. If you give them your NOA1 number they can look it up.


You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

Share this post


Link to post
Share on other sites

Hi All,

My ROC process is outside of normal processing times and I wanted to submit an e-request on uscis.com

However, it doesnt let me submit due to an error. the message says:

  • You must select the Form Number associated to your Receipt Number. The Form Number you selected does not match our records for that Receipt Number.

I dont understand, the form number clearly is I-751 and my receipt number starts with EAC

What am I doing wrong?

Thanks for your help!

Mich

You need to enter the receipt number that came first after you applied (NOA1)and not from biometrics. When did you file ROC and when did you get NOA1?


F2A for my wife
I-130
2013-08-23: Married
2013-08-30 : I-130 Sent
2013-09-03: I-130 Received
2013-09-05: NOA-1
2013-09-11: NOA1 (Hard copy)
2013-09-27: NOA2 approved (SMS and email from USCIS)
2013-10-02: NOA2 (Hardcopy)
NVC
2013-10-15: NVC received the case.
2013-10-21: Received Case number, IIN, Beneficiary number
2013-10-24: Received AOS and IV visa fee invoice email and paid both.
2013-10-26: AOS Fee status changed to PAID.
2013-10-28: IV Fee status changed to PAID. DS-260 is available.
2013-11-06: AOS Docs sent/IV Docs sent/DS-260 Submitted Online.
2013-11-07: NVC received the docs in the morning(Based on Fedex tracking).
2013-11-08: NVC confirmed that they received the docs.
2013-12:05: Case complete : By Phone
2013-12-12 : Case complete email from NVC
2013-12-27: Called DOS for Interview date. Set for Feb3rd,2014.
2013-12-27 Afternoon: Interview Letter by email.
2014-01-12: Finished fingerprinting and Photograph at VAC
2014-01-13: CEAC status changed to "In Transit"
2014-01-15/16: Medical
2014-02-03: Interview at Mumbai consulate. Approved.
2014-02-18: Received passport.
2014-04-10: POE at SFO.

2014-05-21: GC received but expires in 10yrs. It should be two years and run around with USCIS starts again!

I-90

2014-07-14: Mailed form I-90 with the erroneous Green card.

2014-07-30: Received text and email with receipt number.

2014-08-15: Temporary I-551 Stamp in the passport valid until August 2015.

2014-08-25: Biometrics

2014-09-17: Called USCIS to check on the case and rep filed an Expedite because of USCIS error in the card.

2014-09-24: Email from USCIS (TSC) asking to fax the copy of GC with error. (Totally confused at this point)

2014-11-17: Text message and email from USCIS indicating Card Production.

2014-11-26: Received correct card and info looks correct on the card.

I751 (ROC for wife)

2016-01-20: Sent I-751 application (Removal of Conditions).

2016-01-25: Received NOA1 Hard Copy by mail. Receipt Date: 2016-01-21.

2016-02-19: Biometrics

2016-08-12: Filed Service Request online using receipt number from NOA1. Don't use one from Biometrics.

2016-08-13:SMS and email notification with status changed to "Card Production"

2016-08-17: Status changed to "Card Mailed"

2016-08-18: Status changed to "Card was picked up by USPS and tracking number provided"

2016-08-19: Received NOA2 (approval letter)

2016-08-20: Received Green Card

US passport and card for my daughter ( 5 months old)

2016-09-28: Applied at Los Altos, CA Post office. Walk in (only on Wednesday) at 10AM and total time taken was 10 mins.

2016-09-30: Check Cashed.

2016-10-03: Passport Application was Trackable online.

2016-10-07: Received Passport. Expires in 2021.

2016-10-09: Received Passport Card

2016-10-09: Received Birth Certificate

 

N-400 US Citizenship for myself (Don't know what Republicans and Trump will do to GC holders so decided to file now) 

2017-11-15: Applied online at uscis.gov and paid $725 fees

2017-11-15: Hit in my credit card account.

2017-11-16:  NOA1 available online. Estimated Completion date on Case is 13 months and Field office is San francisco. 

2017-11-17: USCIS account shows status change. Biometrics scheduled but no sign of Biometrics letter in "Documents" tab.

2017-11-20: Biometrics document now available and set for 12/07/17 at Oakland, CA.

2017-12-08: Case status changed to "We reviewed your biometrics, You do not need to do anything at this time"

2018-10-10: Email from USCIS indicating change in case status.

2018-10-11: Interview letter available in Documents tab in myuscis. Interview scheduled for Nov 14th, 2018. 

 

 

Share this post


Link to post
Share on other sites

You need to enter the receipt number that came first after you applied (NOA1)and not from biometrics. When did you file ROC and when did you get NOA1?

Not true, everyone's receipt number is changed after NoA1 to the number associated with biometrics (CRI-89), so without that new number, your service request cannot connect your case.


Phase I - IV - Completed the Immigration Journey 

 

 

Share this post


Link to post
Share on other sites

Not true, everyone's receipt number is changed after NoA1 to the number associated with biometrics (CRI-89), so without that new number, your service request cannot connect your case.

Unless they changed it after Aug 12, 2016 i don't see how that is true. I submitted a Service request using NOA1 receipt number on Aug 12th which was the correct one and service request went through and even got a response on Aug 25th. One that came with biometrics is used to check only case status.

As a matter of fact, when i entered the number from biometrics it gave me an error.

Edited by vkrishn

F2A for my wife
I-130
2013-08-23: Married
2013-08-30 : I-130 Sent
2013-09-03: I-130 Received
2013-09-05: NOA-1
2013-09-11: NOA1 (Hard copy)
2013-09-27: NOA2 approved (SMS and email from USCIS)
2013-10-02: NOA2 (Hardcopy)
NVC
2013-10-15: NVC received the case.
2013-10-21: Received Case number, IIN, Beneficiary number
2013-10-24: Received AOS and IV visa fee invoice email and paid both.
2013-10-26: AOS Fee status changed to PAID.
2013-10-28: IV Fee status changed to PAID. DS-260 is available.
2013-11-06: AOS Docs sent/IV Docs sent/DS-260 Submitted Online.
2013-11-07: NVC received the docs in the morning(Based on Fedex tracking).
2013-11-08: NVC confirmed that they received the docs.
2013-12:05: Case complete : By Phone
2013-12-12 : Case complete email from NVC
2013-12-27: Called DOS for Interview date. Set for Feb3rd,2014.
2013-12-27 Afternoon: Interview Letter by email.
2014-01-12: Finished fingerprinting and Photograph at VAC
2014-01-13: CEAC status changed to "In Transit"
2014-01-15/16: Medical
2014-02-03: Interview at Mumbai consulate. Approved.
2014-02-18: Received passport.
2014-04-10: POE at SFO.

2014-05-21: GC received but expires in 10yrs. It should be two years and run around with USCIS starts again!

I-90

2014-07-14: Mailed form I-90 with the erroneous Green card.

2014-07-30: Received text and email with receipt number.

2014-08-15: Temporary I-551 Stamp in the passport valid until August 2015.

2014-08-25: Biometrics

2014-09-17: Called USCIS to check on the case and rep filed an Expedite because of USCIS error in the card.

2014-09-24: Email from USCIS (TSC) asking to fax the copy of GC with error. (Totally confused at this point)

2014-11-17: Text message and email from USCIS indicating Card Production.

2014-11-26: Received correct card and info looks correct on the card.

I751 (ROC for wife)

2016-01-20: Sent I-751 application (Removal of Conditions).

2016-01-25: Received NOA1 Hard Copy by mail. Receipt Date: 2016-01-21.

2016-02-19: Biometrics

2016-08-12: Filed Service Request online using receipt number from NOA1. Don't use one from Biometrics.

2016-08-13:SMS and email notification with status changed to "Card Production"

2016-08-17: Status changed to "Card Mailed"

2016-08-18: Status changed to "Card was picked up by USPS and tracking number provided"

2016-08-19: Received NOA2 (approval letter)

2016-08-20: Received Green Card

US passport and card for my daughter ( 5 months old)

2016-09-28: Applied at Los Altos, CA Post office. Walk in (only on Wednesday) at 10AM and total time taken was 10 mins.

2016-09-30: Check Cashed.

2016-10-03: Passport Application was Trackable online.

2016-10-07: Received Passport. Expires in 2021.

2016-10-09: Received Passport Card

2016-10-09: Received Birth Certificate

 

N-400 US Citizenship for myself (Don't know what Republicans and Trump will do to GC holders so decided to file now) 

2017-11-15: Applied online at uscis.gov and paid $725 fees

2017-11-15: Hit in my credit card account.

2017-11-16:  NOA1 available online. Estimated Completion date on Case is 13 months and Field office is San francisco. 

2017-11-17: USCIS account shows status change. Biometrics scheduled but no sign of Biometrics letter in "Documents" tab.

2017-11-20: Biometrics document now available and set for 12/07/17 at Oakland, CA.

2017-12-08: Case status changed to "We reviewed your biometrics, You do not need to do anything at this time"

2018-10-10: Email from USCIS indicating change in case status.

2018-10-11: Interview letter available in Documents tab in myuscis. Interview scheduled for Nov 14th, 2018. 

 

 

Share this post


Link to post
Share on other sites

So I called them 2 weeks ago and yesterday again. Turns out that the call from 2 weeks ago resulted in a request, which I didn't realize. The person that I spoke to yesterday told me that my case was assigned to somebody and that I should receive correspondence on Sep 14th. I was surprised by the precise answer but I'll take it. I hope I know more in 7 days... my online status has not changed.

Share this post


Link to post
Share on other sites
 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
- Back to Top -


Important Disclaimer: Please read carefully the Visajourney.com Terms of Service. If you do not agree to the Terms of Service you should not access or view any page (including this page) on VisaJourney.com. Answers and comments provided on Visajourney.com Forums are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Visajourney.com does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. VisaJourney.com does not condone immigration fraud in any way, shape or manner. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All reported threads/posts containing reference to immigration fraud or illegal activities will be removed from this board. If you feel that you have found inappropriate content, please let us know by contacting us here with a url link to that content. Thank you.
×