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Marilyn.

Infopass Appointment

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It has been awhile since I posted here so I am not sure if this is the right pace to ask this question.

I am currently in the middle of getting my green card replaced. My original one was lost. I got my bio-metrics done a few weeks ago. I am planning on going up to Canada next week for my sister's wedding. We will be driving across the border. I know I won't get my green card in time. I am also waiting on my Canadian passport which I am hoping comes this week. I was told I need to get the I-551 stamp in that passport so I can get back into the US.

The problem I am having is setting up a infopass appointment. I did set up and cancel 2 appointments because my passport still had not arrived. Now when I go to confirm an appointment I keep getting this error Message, "Nass Infopass general error". I have tried clearing out my cookies, using my husband's computer, using my phone and even using my husband's info and I still get the same message. I did try calling the USCIS the other day but they said everything was working fine on their end and to just try using a different browser.

I tried searching for this error on Google and nothing comes up about it.

Edited by Marilyn.

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Thread is moved from the Moving to the US forum to the General Immigration Discussion forum.


06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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So I have been still trying to get an appointment so I can say I tried. Well, today I finally got an appointment. But the earliest one now was August 30th. We are basically going to have to leave right after I get my stamp as we have to be in Canada by Spetember 2nd. All this is meaningless though if I don't get my passport. :P


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