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mychem68

How can I get a supervisor to review my case???

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I requested a supervisor review on 7/10/15, as of today, my case is still in the "que", with no review. It has been 35 days, I call every day and I am told the same thing. I even talked to a supervisor 3 weeks ago and was told they would put in a request to have it reviewed as soon as possible, but still no one has reviewed it. This is soooo frustrating. Any advice???

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Filed: Other Country: Philippines
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I requested a supervisor review on 7/10/15, as of today, my case is still in the "que", with no review. It has been 35 days, I call every day and I am told the same thing. I even talked to a supervisor 3 weeks ago and was told they would put in a request to have it reviewed as soon as possible, but still no one has reviewed it. This is soooo frustrating. Any advice???

They'll tell you anything to get you off of the phone... It's really a waiting game... A VERY frustrating and annoying waiting game at our expense... Sorry, wished that there was a magic wand to speed things up...

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