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NVC Hold Up for Background Check in Spouses Country

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So I spoke to a rep at NVC today and she told me our packet is good except for not having a local background check from my husband's Country. I explained that we sent a statement with our packet advising that my husband is here in the United States and that he cannot get a police record from his Country since that can only be done in person. Well the rep said maybe they didn't notice the letter, but that we may get a check list for it and to call back and request a supervisor review.... ugghhhh. Why this uncessary delay? The supervisor has to approve it, otherwise why did we go through the I-601A waiver process and get approved only to be told sorry, we won't approved your Visa application since your husband is in the US and can't get his police recored. This whole time our attorney said that we would get the police record prior to the interview at the embassy when we go to his home country. Never did he say we needed it before hand, which is impossible unless my husband leaves which is the whole purpose of the waiver, him not having to leave!... anyone else in this situation or experience???

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Well I finally got a Manager to review my case last Friday and they closed our case on Monday, 8/17 yay!!!!! This is what they should have done 6 weeks ago. The NVC really needs to train their staff on handling I-601A waiver cases. It is very difficult to get police records from some countries when you are not there. Hopefully they will improve their process. For anyone in this situation, just write an explanation as to why you can't get the police record and send with your original documents. If you get a check list, request a supervisor review and just keep calling and if no review demand a manager. That is what I did. Thanks!

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