USCIS won't provide information on I-131 processing

[elisabethferg9 0]

I'm a Canadian in the process of an AOS from an F-1 visa; my American husband is my petitioner. My EAD and AP paperwork was received April 6th, and I have heard nothing from them since. It's going through the NBC.

I am due to leave the country for a month next Saturday (July 4) and am starting to get a little antsy. I hadn't realized until the last week of March that we would be needing to leave, and so had to get in the paperwork as soon as possible. I realize that I have cut it a bit close timing-wise. Now that VJ estimates processing dates that are beyond my receipt dates, I wanted a bit more of an update than USCIS' website could provide.

I called USCIS this morning, hoping that they could give me a bit more information. But the woman I talked to said that she couldn't say anything, because I'm not beyond the predicted 90 day processing time. Then, and only then, she says, that she can give me more precise information. Has anyone had this problem before - that they essentially won't talk to you until you've been waiting longer than usual?

I asked about if going to my local InfoPass office would be of any help. And she said no, because I am seeking advance parole, and not a permanent resident travel document. Does anyone know anything about this?

So I could get an email today and receive my card by next week, or it could take me til the middle of July to hear anything, let alone receive it. But then, I have also read stories on here of people who received their EAD/AP combo card before any update was received online at all, so I really don't know who or what to trust in this whole process. Should I just expect not to be able to leave next Saturday and rearrange my flights, etc. or should I hold out?

I would appreciate any advice/support/clarification y'all can provide. Thank you so much!!!

[Pitaya 2,576]

The general forum recommendation regarding planning planning anything prior to visa (or document) issuance likely holds true in this instance. Never make any non-refundable, non-changeable plans until your visa (or document) is in your passport, and in your hands.

There are far too many variables in these processes to accurately predict or plan anything in the future.

Good luck on your immigration journey.

[Darnell 8,478]

Was the woman an iso?

[elisabethferg9 0]

The general forum recommendation regarding planning planning anything prior to visa (or document) issuance likely holds true in this instance. Never make any non-refundable, non-changeable plans until your visa (or document) is in your passport, and in your hands.

There are far too many variables in these processes to accurately predict or plan anything in the future.

Good luck on your immigration journey.

Pitaya, most of our plans are refundable.

Was the woman an iso?

This was just a customer service representative (I believe), who I spoke to over the phone.

[Darnell 8,478]

Csrs are useless.

[Pitaya 2,576]

Pitaya, most of our plans are refundable.

Good to know. There seems to be at least one posting monthly about folks that have made nonrefundable/non-changeable plans, and are only now realizing that fact and are now scrambling for ways to remedy things.

Csrs are useless.

Ain't it the truth Brother !! For that matter, the entire USCIS Customer Service Line system is "not ready for prime time."

Edited June 22, 2015 by Pitaya

[elisabethferg9 0]

Csrs are useless.

Is there anyone less useless I can talk to, do you think?

[Darnell 8,478]

Yes, an iso.

[elisabethferg9 0]

... meaning that I should book an appointment at InfoPass or...? I'm not quite sure how I would get to talk to an ISO.

[Darnell 8,478]

Ok. When you are on a pc again, used the advanced search tool.

search terms 'ISO telephone'