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Have you mailed your congressman? (Green card not received, it's not my fault)-

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Hello,

I am here to inquire about those of you who have written letters to local congressman so I better know how to write my letter.

Loooong story short. I started the process of renewing my green card last year, the original card was 'apparently' mailed out and delivered in September. Obviously I never recieved it or I wouldn't be here. After never recieving the card in September, I was instructed by a call to the USCIS to refile an I-90 without paying the fee. Months passed and I would call weekly to ask about the status and was always informed they were backed up etc. etc. until 2 weeks ago I recieved a letter in the mail stating my application was terminated and I would have to submit another one with the fees (even though they told me not to the time before). I have in the past 2 weeks gone back and forth with visits to the USCIS office and my local USPS office to no avail. I have been constantly lied to by both entities about the process I should be taking, have been rudely treated by both departments (and especially the security at the USCIS office (San Bernardino, CA)), and am being extorted out of my money to recieve a product that I already payed for and never recieved. I have done nothing wrong, I am tired of being lied to and bullied.

I have done some searching and seen that people as well as lawyers recommend I contact my local congressman and ask for assistance on the issue. I have been lied to, given the run around, and am being forced to double pay for a product I never recieved and intend to ask my congressman for help on the issue. I plan on writing my local congressman Pete Aguilar (D) CA, and my two senators (CA), as well as maybe a letter to the Canadian consulate (they've always been helpful with passports etc.).

Is it best to leave a phone message to their 'contact' number? Write an email, send a letter? All 3? Will my representatives be just as bad as the USCIS and USPS (I couldn't imagine...).

For those who have done something like this before, would you be willing to provide your letters so I can see how you've written them? It would be much appreciated.

Thank you for your time.

- Shawn

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If it shows "Delivered", sorry you will have to pay. You claimed "no receive" but it shows "delivered" then they will trust post office and you will have to pay. Congressman won't be helpful much because it is a policy. It sounds unfair but no one has had fee waived when tracking number shows "delivered."


N400

12/06/2014: Package filed

12/31/2014: Fingerprinted

02/06/2015: In-Line for Interview

04/15/2015: Passed Interview

05/05/2015: Oath letter was sent

05/22/2015: Oath Ceremony

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If it shows "Delivered", sorry you will have to pay. You claimed "no receive" but it shows "delivered" then they will trust post office and you will have to pay. Congressman won't be helpful much because it is a policy. It sounds unfair but no one has had fee waived when tracking number shows "delivered."

That is the way I have also seen it.


“If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.”

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If it shows "Delivered", sorry you will have to pay. You claimed "no receive" but it shows "delivered" then they will trust post office and you will have to pay. Congressman won't be helpful much because it is a policy. It sounds unfair but no one has had fee waived when tracking number shows "delivered."

Usually when purchasing something and it doesn't arrive, the onus is entirely on the seller to replace. It's strange how USCIS are exempt from this, given the high cost and necessity of this document. When the embassy mails out your visa, you need to prove your ID and sign for it. When USCIS sends out the Green Card, they don't even use signature requirement. They just chuck it out and hope for the best. That is shoddy practice and entirely their fault for blindly trusting USPS who have no problem with losing things like Green Cards or tax returns (the latter of ours vanished into thin air, so I guess someone out there has all our financial details now).

OP, YMMV but some senators and representatives can get the ball rolling for you. Some of them won't even acknowledge your message, but keep trying.


ROC from CR-1 visa (Green Card expiration date was Nov 24th 2016)

 

Link to the evidence I submitted. Be sure to send evidence spanning your entire marriage (especially for K-1) or as far back as you can. Just one or two bank statements will not cut it. I primarily focused on the two years of living here since I came in on a CR-1. If you don't have the fundamentals (i.e. joint accounts/policies), you can explain why in the covering letter. E.g. "While we do not have joint utilities, we both contribute to them from our joint bank account".

 

September 26th 2016: I-751 package sent to CSC

September 28th 2016: Package delivered
September 30th 2016: Check cashed
October 3rd 2016: NOA1 received with receipt date of 09/28/16
November 3rd 2016: Biometrics received with appointment date of 11/14/16.
November 14th 2016: Attended biometrics appointment
October 30th 2017: Infopass appointment to get I-551 stamp
February 26th 2018: I-751 case number (aka the NOA1 receipt number) becomes trackable
March 14th 2018: Submitted service request due to being outside of processing time.

March 15th 2018: ROC approved. 535 days (1 year, 5 months and 17 days)

March 29th 2018: Card being produced

April 4th 2018: Card mailed out

April 6th 2018: Card in hand. Has incorrect "resident since" date. Submitted service request on I-751 case (typographical error on permanent resident card) and an I-90 online.

April 2018 - August 7th 2018: Tons of service requests, emails and now senator involvement to get my corrected green card back because what the heck, USCIS

August 8th 2018: Card in production thanks to the direct involvement of Senator Sherrod Brown's team

August 13th 2018: Card mailed

August 15th 2018: Card in hand with correct date. :joy:

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Usually when purchasing something and it doesn't arrive, the onus is entirely on the seller to replace. It's strange how USCIS are exempt from this, given the high cost and necessity of this document. When the embassy mails out your visa, you need to prove your ID and sign for it. When USCIS sends out the Green Card, they don't even use signature requirement. They just chuck it out and hope for the best. That is shoddy practice and entirely their fault for blindly trusting USPS who have no problem with losing things like Green Cards or tax returns (the latter of ours vanished into thin air, so I guess someone out there has all our financial details now).

OP, YMMV but some senators and representatives can get the ball rolling for you. Some of them won't even acknowledge your message, but keep trying.

Yes, I believe there are 2 important federal departments involved so they can't blame either of them.


N400

12/06/2014: Package filed

12/31/2014: Fingerprinted

02/06/2015: In-Line for Interview

04/15/2015: Passed Interview

05/05/2015: Oath letter was sent

05/22/2015: Oath Ceremony

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Hello,

I am here to inquire about those of you who have written letters to local congressman so I better know how to write my letter.

Loooong story short. I started the process of renewing my green card last year, the original card was 'apparently' mailed out and delivered in September. Obviously I never recieved it or I wouldn't be here. After never recieving the card in September, I was instructed by a call to the USCIS to refile an I-90 without paying the fee. Months passed and I would call weekly to ask about the status and was always informed they were backed up etc. etc. until 2 weeks ago I recieved a letter in the mail stating my application was terminated and I would have to submit another one with the fees (even though they told me not to the time before). I have in the past 2 weeks gone back and forth with visits to the USCIS office and my local USPS office to no avail. I have been constantly lied to by both entities about the process I should be taking, have been rudely treated by both departments (and especially the security at the USCIS office (San Bernardino, CA)), and am being extorted out of my money to recieve a product that I already payed for and never recieved. I have done nothing wrong, I am tired of being lied to and bullied.

I have done some searching and seen that people as well as lawyers recommend I contact my local congressman and ask for assistance on the issue. I have been lied to, given the run around, and am being forced to double pay for a product I never recieved and intend to ask my congressman for help on the issue. I plan on writing my local congressman Pete Aguilar (D) CA, and my two senators (CA), as well as maybe a letter to the Canadian consulate (they've always been helpful with passports etc.).

Is it best to leave a phone message to their 'contact' number? Write an email, send a letter? All 3? Will my representatives be just as bad as the USCIS and USPS (I couldn't imagine...).

For those who have done something like this before, would you be willing to provide your letters so I can see how you've written them? It would be much appreciated.

Thank you for your time.

- Shawn

I don't know about your chances of success but I would say that it is the job of your representative to assist with these types of issues. There is an Email form on each senators / reps site that allows intake of the issue and asks you to Fax in a privacy waiver. I would say that a Senator in general has more pull than a congressman. What do you have to loose?


The content available on a site dedicated to bringing folks to America should not be promoting racial discord, euro-supremacy, discrimination based on religion , exclusion of groups from immigration based on where they were born, disenfranchisement of voters rights based on how they might vote.

horsey-change.jpg?w=336&h=265

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Nobody has addressed the question on "how" to write the letter.. If someone has could you please advise? Others would find it helpful! (me included) ;D


:yes:Intelligence trumps muscle... Imagination trumps both! :yes:

IR-1/CR-1 Visa
Service Center : Nebraska Service Center
Consulate : Cd. Juarez, Mexico
Met: January, 2006 :D
Marriage (if applicable): 2012-10-26 (L)
I-130 Sent : 2014-08-01
I-130 NOA1 : 2014-08-04

I-130 NOA2 : 2015-05-14

Shipped to DoS: 2015-05-22

Received at NVC: 2015-06-01

Case Created at NVC: 2015-06-10 (from Julian Date calculation)

AOS and IV Fee Invoiced: 2015-06-11
AOS and IV Fee Paid: Website down as of 06-15... Just waiting...
AOS and IV Fee Paid: 2015-07-05 CEAC site finally UP! :dancing:

AOS and Civil Docs received at NVC: 2015-10-13

NVC checklist for obsolete i864: 2015-11-25

Submit updated i864: ?????? when my lawyer desires... :clock:
Submit updated i864: Did NOT wait for lawywer. Did it myself 2015-12-10
NVC received reply to checklist i864: 2015-12-10 (yes.. same day O.O)

NVC case completed: 2016-01-07
NVC assigned interview date: 2016-01-23
Interview at CJS consulate: 2016-03-30

Visa "Issued": 2016-04-05
Entered the US: 2016-04-27

SSN Arrived: 2016-05-07 ... wow TEN days!

event.png

event.png

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Generally on a senator's or congressman's website there is a way to email them and ask for assistance. There is no special letter format.


You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

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Hello,

I am here to inquire about those of you who have written letters to local congressman so I better know how to write my letter.

Loooong story short. I started the process of renewing my green card last year, the original card was 'apparently' mailed out and delivered in September. Obviously I never recieved it or I wouldn't be here. After never recieving the card in September, I was instructed by a call to the USCIS to refile an I-90 without paying the fee. Months passed and I would call weekly to ask about the status and was always informed they were backed up etc. etc. until 2 weeks ago I recieved a letter in the mail stating my application was terminated and I would have to submit another one with the fees (even though they told me not to the time before). I have in the past 2 weeks gone back and forth with visits to the USCIS office and my local USPS office to no avail. I have been constantly lied to by both entities about the process I should be taking, have been rudely treated by both departments (and especially the security at the USCIS office (San Bernardino, CA)), and am being extorted out of my money to recieve a product that I already payed for and never recieved. I have done nothing wrong, I am tired of being lied to and bullied.

I have done some searching and seen that people as well as lawyers recommend I contact my local congressman and ask for assistance on the issue. I have been lied to, given the run around, and am being forced to double pay for a product I never recieved and intend to ask my congressman for help on the issue. I plan on writing my local congressman Pete Aguilar (D) CA, and my two senators (CA), as well as maybe a letter to the Canadian consulate (they've always been helpful with passports etc.).

Is it best to leave a phone message to their 'contact' number? Write an email, send a letter? All 3? Will my representatives be just as bad as the USCIS and USPS (I couldn't imagine...).

For those who have done something like this before, would you be willing to provide your letters so I can see how you've written them? It would be much appreciated.

Thank you for your time.

- Shawn

I hear you, Shawn, because I am in the same boat. Didn't receive the card but the status was "Delivered". After multiple trips to the USPS who had no clue where my "priority mail" was, I got a letter from the postmaster stating that it was most probably returned to USCIS because I had mail forwarding in place but it wasn't scanned as "returned to sender". Once I told the USCIS rep on the phone that I had such a letter, he opened a case for me to re-deliver the card. Waited 30 days only to get a letter saying please file I-90 since your card seems to be lost in mail.

Long story short, it seems like as long as USPS status shows "Delivered", there's no way out apart from filing for I-90 with the fees, as others have pointed out here. Frustrating but I feel everything else is not helping and instead just causing more delay to me receiving the card. I am tempted to contact the congressman as well but am not very hopeful. Did you write to your local congressman?

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