service request

[jaygregory 1]

so our nao2 is a few weeks late now, probably not a suprise to most people who applied in july/august like we did.

last night we called and the woman said she had sent a 'service request' so our visa should get looked at soon.

we have the service number and things but was just wondering....this anything more than a delay tactic to keep us off the phone to them for a while longer while they eat cookies and coffee?

[ameribrit 37]

so our nao2 is a few weeks late now, probably not a suprise to most people who applied in july/august like we did.

last night we called and the woman said she had sent a 'service request' so our visa should get looked at soon.

we have the service number and things but was just wondering....this anything more than a delay tactic to keep us off the phone to them for a while longer while they eat cookies and coffee?

They are presently adjudicating August petitions, with a similar NOA1 date as yours.

Hopefully you will be getting that NOA2 soon.

[Utha 10]

so our nao2 is a few weeks late now, probably not a suprise to most people who applied in july/august like we did.

last night we called and the woman said she had sent a 'service request' so our visa should get looked at soon.

we have the service number and things but was just wondering....this anything more than a delay tactic to keep us off the phone to them for a while longer while they eat cookies and coffee?

That is just what the procedure said but dont too get stuck on what they said, go call them again a week later with the service number and asked them to let u talk to a tier 2. My fiance got something once he had chance to talk to them, they said we got RFE. Call ur congressman as well. Be agressive.

[krisca 0]

same here, we also asked for "service request, waiting impatiently, told us to wait 30 damn days again

[Mr. Florida 11]

so our nao2 is a few weeks late now, probably not a suprise to most people who applied in july/august like we did.

last night we called and the woman said she had sent a 'service request' so our visa should get looked at soon.

we have the service number and things but was just wondering....this anything more than a delay tactic to keep us off the phone to them for a while longer while they eat cookies and coffee?

Jaygregory, yes I got the same response when I called USCIS a week ago. I called them again in the middle of this week attempting to put in a service request, but it was denied again. However, due to the advice given by so many, I have emailed Vermont Service Center directly, and one of their customer service reps replied back saying an adjudications officer is currently processing my case as we speak. I suggest you email VSC directly and do it over and over if they do not reply back. I had to try 3 times. Their email is VSC.Ncscfollowup@dhs.gov.

Apparently, something else which I need to share with everyone on here, the individual service centers and the national customer service center suffer from a disconnect in real-time data because the processing date the agent gives you over the phone is only updated once in the middle of every month as the customer service center apparently receives this data from the individual service centers once every month, so if you call now, you'll get the same answer that they are processing July 24th applications, when in reality VSC has moved on much further. You'll only hear this date change if you call back around February 15. This information is coming directly from one of the USCIS phone agents.

I will call USCIS again today to see if they have updated information about my case since their website still displays "Initial Review". But as everyone can see on Igor's List, VSC has really stepped up their pace. If you compare CSC with VSC, thus far, VSC is moving faster. Good for VSC and good for all of us who are waiting for several months.

Try my suggestions and maybe you'll see some movement in your case. Good luck.