Well if you can link to the “one” you’re referencing, we can see the context in which it was sorted out, considering the issue here is not about being “clueless”. Like I noted earlier, the US embassy in Ghana, and a couple of other countries, have considerably limited the number of DV cases they’ve allowed to be scheduled for interview. Oh, they’re also the case of visa exhaustion being contended with this year, I wouldn’t bother going into details about that on this thread.
Right now, we know for a fact KCC is currently working on DV2024 cases, interview notification letters are already going out to those folks as a matter of fact