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Venezuela US Immigration Portal





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arrowShould I be concerned?
December 8, 2014, 4:35 pm Last comment by Ryan H
dawning

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My husband was told at his interview on November 13th to expect delivery of the visa within 10 working days.  It's been well beyond that, and I can't get any sort of a straight answer from the people at the embassy.  They keep directing me to the courier, and tech support for ustraveldocs.com, and it's been entirely useless.  I tend to feel worried, and naturally we are impatient to buy his airline tickets and so forth.  What should I do?



 
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arrowDual Citizen: if the passport that I immigrated with is expired can I get the entry visa stamped on the other one?
December 7, 2014, 8:50 pm Last comment by lucimuu
lucimuu

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Just wanted to know if anybody has dealt with this before:

 

Here are the details:

 

- Currently living on an O-3 visa until 2016. Haven't left country since change of status from F1 to O3 this year. 

- Have two passports: one from south america (expired) and one from an european country (valid). 

- Entered and have processed my immigration as a citizen from my country in south america. 

- Applied for renewal for my passport from my country, over 4 months in and nowhere to be seen. Probably not gonna get here in time for the holidays.

 

My inquiry is:

 

When I leave to visit my family, can I apply for my O-3 entry visa at the U.S. Embassy from my country and show them my European passport, ask them to stamp in it there since it's still valid? - and most likely the one i'll be traveling with from now on. 

 

Has anybody had this happen before? 

 

Thanks in advance!

 

 

 

 

 



 
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arrowCaracas Visa Delivery
December 6, 2014, 9:22 pm Last comment by dawning
Marielys&Jeta



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Well, I  was approved on November 26, the visa was ISSUED on Dec 1, and is IMPOSSIBLE to select the courier (ZOOM) office to send the passport. Since the embassy schedule the interview via EMAIL is impossible to select the address on USTRAVELDOCS.com.ve. There is no option for k1 in the IV Address section on USTRAVELDOCS website. Anyone from Venezuela facing the same issue? or anyone knows what to do? The embassy dont respond to emails either!!!! HELP! Thanks!



 
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arrowPlease help! I can't get any information on the visa
December 3, 2014, 3:12 pm Last comment by dawning
dawning

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So I've been posting about this, but no one in the regional forum has any info, and I'm starting to get fairly concerned.  Anyone with ideas of who to talk to would be appreciated, because it's starting to seem like a catch-22.

 

My husband had his interview for the cr-1 visa on Thursday, November 13th.  They told him that the visa was approved, and that he needed to sign in to www.ustraveldocs.com, and create a profile in order to register to which location he wanted the courier (Grupo Zoom) to deliver his passport with the visa.  He told me about it, and I THINK I have been able to successfully create the profile, although it seemed ambiguous if I was choosing the location for delivery or pickup of documents.  He also told me that they said it would be 10 working days.

 

So, we are definitely past ten working days now, probably at 13, depending how much the Embassy takes of for Thanksgiving.  I e-mailed the embassy on Monday, as they don't seem to accept phone calls any longer.  The first answer was that we needed to create a profile (at least this time the e-mail actually had the links, not like last time when I e-mailed them about how to set up a profile).  I answered that I did that a couple of weeks ago, and when could we expect the visa?  They shortly replied that I should contact the courier at their 800 customer assistance hotline.  I have tried from the US, but it's always busy.  My husband was going to try from Vzla also. 

 

The thing that concerns me, however, is that when I log into the profile I created on ustraveldocs.com, it says the embassy is still in possession of his passport.  So does the passport tracking option on the same page.  If that's true, why don't they say so, and why do they direct me to the courier?  My husband said he asked the courier for help back when he was trying to figure out how to make a profile, and they told him that they don't know anything about it, and it's just a new thing the embassy is starting. 

 

Meanwhile I have called the number on the help page of ustraveldocs, and it only has pre-recorded information.  I tried to chat with support, but no one has answered and it's been over an hour.

Is there some state department number in the US where they could tell me what's happening?  I know this has been a long process and it's not worth getting impatient now, but I am concerned in case we haven't done something, and his passport could end up lost because of it?

 

Thanks for any info or ideas.



 
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arrowVisa delivery timeframe in Venezuela
November 28, 2014, 4:21 pm Last comment by TBoneTX
dawning

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Hello all,

 

My husband had his interview for the cr-1 visa just over 2 weeks ago, on Thursday, November 13th.  They told him that the visa was approved, and that he needed to sign in to www.ustraveldocs.com, and create a profile in order to register to which location he wanted the courier (Grupo Zoom) to deliver his passport with the visa.  He told me about it, and I THINK I have been able to successfully create the profile, although it seemed ambigous if I was choosing the location for delivery or pickup of documents.  He also told me that they said it would be 10 working days. 

 

So far, no news of the visa, and I'm thinking that as yesterday was a US holiday, it should be today, or Monday if they are taking the Friday off... although I don't know if the 10 days was an outside limit or hard and fast.  Meanwhile, I check CEAC, and it says issued... will be delivered or available for pickup soon.  I check the profile I created for him at the www.ustraveldocs.com, and it says "the embassy is still in possession of your passport". 

 

So I am starting to wonder if everything is as it should be, and if there's something else we should do.  I did e-mail the embassy for more information back when I was trying to figure out the website, and they wrote back after a couple of days, but all the links they sent me had been disabled, and so the e-mail was pretty useless. 

 

So I was hoping someone with experience in this area could either reassure me or else direct me to what else I should do.

 

Thanks!!



 
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