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nightowl00

N-400 online application portal won't let me delete uploaded files

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Greetings. I was in the process of trying to upload some required files to my N-400 online application... I thought I uploaded the wrong file so I deleted it and re-upload. When I finished upload, the previous file that I uploaded was still there along with the one I newly uploaded. So I tried deleting them all, save my progress and log out to start over. But when I logged back in, all those files including both old and new are still there! Is this some kind of system glitch? Would it be OK if I just leave them as the way they are since the system won't let me delete them? Please advice. Thank you!

Edited by nightowl00

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It's a common system glitch---my documents uploaded several times as well, despite me trying to delete the duplicates.

 

In the end, USCIS receives what they need, and the documents attach properly---which is all that matters ;) 


Applied for Naturalization based on 5-year Residency - 96 Days To Complete Citizenship!

July 14, 2017 (Day 00) -  Submitted N400 Application, filed online

July 21, 2017 (Day 07) -  NOA Receipt received in the mail

July 22, 2017 (Day 08) - Biometrics appointment scheduled online, letter mailed out

July 25, 2017 (Day 11) - Biometrics PDF posted online

July 28, 2017 (Day 14) - Biometrics letter received in the mail, appointment for 08/08/17

Aug 08, 2017 (Day 24) - Biometrics (fingerprinting) completed

Aug 14, 2017 (Day 30) - Online EGOV status shows "Interview Scheduled, will mail appointment letter"

Aug 16, 2017 (Day 32) - Online MYUSCIS status shows "Interview Scheduled, read the letter we mailed you..."

Aug 17, 2017 (Day 33) - Interview Appointment Letter PDF posted online---GOT AN INTERVIEW DATE!!!

Aug 21, 2017 (Day 37) - Interview Appointment Letter received in the mail, appointment for 09/27/17

Sep. 27, 2017 (Day 74) - Naturalization Interview--- read my experience here

Sep. 27, 2017 (Day 74) - Online MYUSCIS status shows "Oath Ceremony Notice mailed"

Sep. 28, 2017 (Day 75) - Oath Ceremony Letter PDF posted online--Ceremony for 10/19/17

Oct. 02, 2017 (Day 79) -  Oath Ceremony Letter received in the mail

Oct. 19, 2017 (Day 96) -  Oath Ceremony-- read my experience here

 

Applied for US Passport - requested Routine/ Regular Service

Oct. 27, 2017 (Day 00) - Submitted Passport Application, filed in person at Post Office

Oct. 30, 2017 (Day 03) - Online tracker shows application has been received and is under processing

Nov. 08, 2017 (Day 12) - Online tracker shows "in final stages" and projected completion time of 11/13/2017

Nov. 09, 2017 (Day 13) - Passport received in the mail.

Nov. 10, 2017 (Day 14) - Naturalization Certificate received back in the mail.

 

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On 11/3/2017 at 4:02 PM, nightowl00 said:

Greetings. I was in the process of trying to upload some required files to my N-400 online application... I thought I uploaded the wrong file so I deleted it and re-upload. When I finished upload, the previous file that I uploaded was still there along with the one I newly uploaded. So I tried deleting them all, save my progress and log out to start over. But when I logged back in, all those files including both old and new are still there! Is this some kind of system glitch? Would it be OK if I just leave them as the way they are since the system won't let me delete them? Please advice. Thank you!

would you please sharing what documents you uploaded online ?

did  you actually number those documents ? like 1, copy of green card , 2,copy of tax return transcript, 3,4....etc

did you upload a cover letter ?

 

 


US Permanent Resident:   H1b--> EB-1A (I-140) -->I-485 AOS

US Citizenship processing  timeline: (5-years rule)

  • Day 011/16/2017,e-filed N400
  • Day 2668/9/2018 , pending for interview

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Thank you, @Going through !I 

 

@usdreamer I just uploaded whatever was required on the N-400 paper application instruction + some other evidences that I think would be helpful since I was filing under the 3-year spouse rule (e.g. joint bank statements, house lease, joint insurance, etc.). I didn't number them but I made sure to named the files according to what they are. I did upload a cover letter just in case. 

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I am facing similar problem of not being able to delete a (duplicate) version document uploaded. I loaded a PDF format of a document first ; then realized JPEG is probably better . So i loaded JPEG and deleted PDF version of same document.  But in the end both version of documents still appear with the  N400 application . Appreciate if people who faced glitch  with the system earlier can share the experience (if its fine to leave both version of docs) or solution to delete  , if any ?  

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