error when making new account for setting interview

[Sunnybanana1913 11]

I tried setting up an account for my wife for the interview but all i get is error says to double check spelling of name and etc. But i typed everything correct. Im worried whats going on? 

[Sagot 1,548]

12 hours ago, Sunnybanana1913 said:

I tried setting up an account for my wife for the interview but all i get is error says to double check spelling of name and etc. But i typed everything correct. Im worried whats going on? 

Few things to check:

 

No special characters, no commas or periods.

 

 

[Sunnybanana1913 11]

3 minutes ago, Sagot said:

Few things to check:

 

No special characters, no commas or periods.

 

 

Already tried that still error 

[Hank_ 9,171]

1 hour ago, Sunnybanana1913 said:

Already tried that still error 

Another:    First name and middle name are given name, last name is surname.

 

Without seeing what you have it is almost impossible to figure out the error.

 

 

[notantifun 196]

try it again on a new browser session... if that still doesn't work clear your cache

[Hank_ 9,171]

Yes.. that is a good suggestion. 

[Sunnybanana1913 11]

3 hours ago, notantifun said:

try it again on a new browser session... if that still doesn't work clear your cache

Still error. 

It just asks for 

Email

First name

Last name

Password 

Confirm password 

Write the letters from box 

[notantifun 196]

1 minute ago, Sunnybanana1913 said:

Still error. 

It just asks for 

Email

First name

Last name

Password 

Confirm password 

Write the letters from box 

try using a different email address

[Sunnybanana1913 11]

4 hours ago, Hank_ said:

Another:    First name and middle name are given name, last name is surname.

 

Without seeing what you have it is almost impossible to figure out the error.

 

 

http://tinypic.com/r/xt5rd/9

Here is a screenshot i did  of what they ask for 

[Sunnybanana1913 11]

5 minutes ago, notantifun said:

try using a different email address

Ok tried it now still saying error .

[Hank_ 9,171]

1 hour ago, Sunnybanana1913 said:

http://tinypic.com/r/xt5rd/9

Here is a screenshot i did  of what they ask for 

Well your screen shot only shows the titles for the sections, and your phone charge is still good.   Do you have a computer?

 

Last suggestion, only use the first name, no middle name, and last name just as asked.    Did it confirm the password for both entries are the same?

[Sunnybanana1913 11]

4 hours ago, Hank_ said:

Well your screen shot only shows the titles for the sections, and your phone charge is still good.   Do you have a computer?

 

Last suggestion, only use the first name, no middle name, and last name just as asked.    Did it confirm the password for both entries are the same?

The person whos helping me with the visa process said i should just call the embassy. 

[Sunnybanana1913 11]

4 hours ago, Hank_ said:

Well your screen shot only shows the titles for the sections, and your phone charge is still good.   Do you have a computer?

 

Last suggestion, only use the first name, no middle name, and last name just as asked.    Did it confirm the password for both entries are the same?

Ive done everything on computer and mobile and with different email adress. 

[Meerak 1]

What's the URL and what browser are you using?

 

Keep in mind that whoever works for USEM is NOT as technically apt as he/she should be..

I had a tough time scheduling an appointment on the infamous INFOPASS that was in service for years!

[Sagot 1,548]

9 hours ago, Sunnybanana1913 said:

The person whos helping me with the visa process said i should just call the embassy. 

Do remember, embassy is closed Monday, Philippine holiday.

 

Contacting the Embassy (Manila)

 

Manila Visa Information and Appointment Service center hotlines at (632) 976-8500, (632) 976-8501 or (632) 976-8502.

 

 

The center is open Monday through Friday, from 8:00 a.m. to 8:00 p.m. (Manila time), except on Philippine and U.S. holidays.

 

 

Callers in the U.S should call (703) 520-2235 on its Eastern Standard Time equivalent of operation hours.

 

Skype: To use Skype to speak to a customer service representative Monday Friday from 8:00am to 8:00pm., please add a new contact to your Skype account with the Skype name ustraveldocs-philippines.

 

EMAIL:   IVMANILAREPLIES@STATE.GOV