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nlherman

"Security Check" Response to a Service Request on a I-751

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My wife's I-751 application for Removal of Conditions is now one year since NOA. I requested a Service Request for Out of Processing time... Got  a reply today...Instead of the typical "hurry up and wait we're over worked and over loaded" answer, we got the following message:

 

"We have places your case on a processing hold because the required security checks remain pending. Until we receive the results of these security checks, we cannot move forward on your case. We require the results before we make a decision."

 

I am a little surprised and miffed. After all of the processing for the fiance visa and the Temporary Green Card, I can't believe that they haven't completed a prior security check...and WHAT IS A SECURITY CHECK? Is this simply a new excuse to say wait or is this a real deal?

 

Has anyone else gotten a similar response to a Service Request?

 

I guess it's time to make an InfoPass appointment to extend the extension for another year

AOS

3/20/14 Sent by lashed

3/25/14 NBC acknowledges recept (date always quoted by Tier 1)

4/3/14 NOA1 Recipt

6/9/14 NOA EAD approved

6/27/14 NPIW letter dated same

12/5/14 First service request (Notice did not receive)

12/9/14 Response says the wait can be as long as 9 - 12 months from date of receipt

1/8/15 Second service request on line (out of processing date) - immediate listed unassigned

1/20/15 Talked with Tier 2 - he files General Inquiry to have NYC field offlce request file

1/23/15 My Case states SR from 1/9/15 is complete, response mailed

1/28/15 Written response from NYC office states case "...remains under active examination..."

1/29/15 Written response from NBC from 1/8/15 SR states "...USCIS anticipates a delay in completing your case..."

2/4/15 Case arrives at the NYC field office

2/24/15 Third service request on line (out of processing date)

3/5/15 Written response from Imperial, CA states " ...we are not able to give you a timeframe..." for approval

3/27/15 Call from IO in Imperial CA FSO, required marriage certificate, FAX it immediately

3/27/15 GC approved!! One day before predicted date...

4/2/15 Welcome to America arrives

4/18/15 Green Card in hand - AOS journey is complete

ROC

12/28/15 I-751 submitted by lawyer

1/12/16 NOA - receipt of application

1/12/17 Submitted Service Request for out of processing time

1/26/17 Response to Service Request - processing hold awaiting security checks

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They have to run background checks with various other agencies, the FBI, etc. They don't/can't conduct the checks internally. They are on hold waiting for the checks to come back. It's out of their hands really. It's just a waiting game.

Timelines:

ROC:

Spoiler

7/27/20: Sent forms to Dallas lockbox, 7/30/20: Received by USCIS, 8/10 NOA1 electronic notification received, 8/1/ NOA1 hard copy received

AOS:

Spoiler

AOS (I-485 + I-131 + I-765):

9/25/17: sent forms to Chicago, 9/27/17: received by USCIS, 10/4/17: NOA1 electronic notification received, 10/10/17: NOA1 hard copy received. Social Security card being issued in married name (3rd attempt!)

10/14/17: Biometrics appointment notice received, 10/25/17: Biometrics

1/2/18: EAD + AP approved (no website update), 1/5/18: EAD + AP mailed, 1/8/18: EAD + AP approval notice hardcopies received, 1/10/18: EAD + AP received

9/5/18: Interview scheduled notice, 10/17/18: Interview

10/24/18: Green card produced notice, 10/25/18: Formal approval, 10/31/18: Green card received

K-1:

Spoiler

I-129F

12/1/16: sent, 12/14/16: NOA1 hard copy received, 3/10/17: RFE (IMB verification), 3/22/17: RFE response received

3/24/17: Approved! , 3/30/17: NOA2 hard copy received

 

NVC

4/6/2017: Received, 4/12/2017: Sent to Riyadh embassy, 4/16/2017: Case received at Riyadh embassy, 4/21/2017: Request case transfer to Manila, approved 4/24/2017

 

K-1

5/1/2017: Case received by Manila (1 week embassy transfer??? Lucky~)

7/13/2017: Interview: APPROVED!!!

7/19/2017: Visa in hand

8/15/2017: POE

 

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1 hour ago, geowrian said:

They have to run background checks with various other agencies, the FBI, etc. They don't/can't conduct the checks internally. They are on hold waiting for the checks to come back. It's out of their hands really. It's just a waiting game.

Yes, this true...K-1 visa petitioners and recipients require background checks for entry...but after the entry and marriage, the question turns to whether the marriage is real (for both the conditional green card and for the removal of conditions). This is done through the mass of evidence they require for you to send for an I -751...unless they're worried that may wife is a closet axe murderer or a living Bin Laden in drag, I still don't fathom why another security check is necessary...

 

I guess the question to ask is whether a security check is necessary to renew an expiring 10 year unconditional green card? If this true, that's another good reason to move quickly after getting the unconditional card to citizenship - simply to get these fools out of our life - a USCIS-ectomy,  you might say (or at least I would)...

AOS

3/20/14 Sent by lashed

3/25/14 NBC acknowledges recept (date always quoted by Tier 1)

4/3/14 NOA1 Recipt

6/9/14 NOA EAD approved

6/27/14 NPIW letter dated same

12/5/14 First service request (Notice did not receive)

12/9/14 Response says the wait can be as long as 9 - 12 months from date of receipt

1/8/15 Second service request on line (out of processing date) - immediate listed unassigned

1/20/15 Talked with Tier 2 - he files General Inquiry to have NYC field offlce request file

1/23/15 My Case states SR from 1/9/15 is complete, response mailed

1/28/15 Written response from NYC office states case "...remains under active examination..."

1/29/15 Written response from NBC from 1/8/15 SR states "...USCIS anticipates a delay in completing your case..."

2/4/15 Case arrives at the NYC field office

2/24/15 Third service request on line (out of processing date)

3/5/15 Written response from Imperial, CA states " ...we are not able to give you a timeframe..." for approval

3/27/15 Call from IO in Imperial CA FSO, required marriage certificate, FAX it immediately

3/27/15 GC approved!! One day before predicted date...

4/2/15 Welcome to America arrives

4/18/15 Green Card in hand - AOS journey is complete

ROC

12/28/15 I-751 submitted by lawyer

1/12/16 NOA - receipt of application

1/12/17 Submitted Service Request for out of processing time

1/26/17 Response to Service Request - processing hold awaiting security checks

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10 minutes ago, nlherman said:

Yes, this true...K-1 visa petitioners and recipients require background checks for entry...but after the entry and marriage, the question turns to whether the marriage is real (for both the conditional green card and for the removal of conditions). This is done through the mass of evidence they require for you to send for an I -751...unless they're worried that may wife is a closet axe murderer or a living Bin Laden in drag, I still don't fathom why another security check is necessary...

 

I guess the question to ask is whether a security check is necessary to renew an expiring 10 year unconditional green card? If this true, that's another good reason to move quickly after getting the unconditional card to citizenship - simply to get these fools out of our life - a USCIS-ectomy,  you might say (or at least I would)...

I guess it's fair to ask if another security check is necessary, but that is the process in place today. Things change and new information can be found during those 2 years.

Timelines:

ROC:

Spoiler

7/27/20: Sent forms to Dallas lockbox, 7/30/20: Received by USCIS, 8/10 NOA1 electronic notification received, 8/1/ NOA1 hard copy received

AOS:

Spoiler

AOS (I-485 + I-131 + I-765):

9/25/17: sent forms to Chicago, 9/27/17: received by USCIS, 10/4/17: NOA1 electronic notification received, 10/10/17: NOA1 hard copy received. Social Security card being issued in married name (3rd attempt!)

10/14/17: Biometrics appointment notice received, 10/25/17: Biometrics

1/2/18: EAD + AP approved (no website update), 1/5/18: EAD + AP mailed, 1/8/18: EAD + AP approval notice hardcopies received, 1/10/18: EAD + AP received

9/5/18: Interview scheduled notice, 10/17/18: Interview

10/24/18: Green card produced notice, 10/25/18: Formal approval, 10/31/18: Green card received

K-1:

Spoiler

I-129F

12/1/16: sent, 12/14/16: NOA1 hard copy received, 3/10/17: RFE (IMB verification), 3/22/17: RFE response received

3/24/17: Approved! , 3/30/17: NOA2 hard copy received

 

NVC

4/6/2017: Received, 4/12/2017: Sent to Riyadh embassy, 4/16/2017: Case received at Riyadh embassy, 4/21/2017: Request case transfer to Manila, approved 4/24/2017

 

K-1

5/1/2017: Case received by Manila (1 week embassy transfer??? Lucky~)

7/13/2017: Interview: APPROVED!!!

7/19/2017: Visa in hand

8/15/2017: POE

 

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The 'security check' BS is genuine in some cases, but it appears that is now being used often - particularly by Vermont who have a massive backlog - as a catch-all delaying tactic when they are slow or have messed up or lost a file somehow. I have proof of this, at least in my case (see my footer for my experiences of this).

 

It sucks, but there is nothing you can do about it. 

CR1 / DCF (London): 2012 / 2013 (4 months from I-130 petition to visa in hand)

I-751 #1- April 2015 [Denied]

 

April 2015 : I-751 Joint filing package sent fedex next day 09:00am from UK ($lots - thanks). 
Jan 2017: Notification that an interview has been scheduled at a local office. Bizarrely still no RFE... 
Jan 2017: 2hr wait, then interview terminated before it began, due to moving my ID to another state 2 wks prior. New interview 'in a few months...maybe.'   Informed them that divorce proceedings are underway, but not finalised at this time. 
March 2017: An Interview was scheduled - marked as no-show as they didn't actually send out a notification of interview. FML 
April  2017: Filed an official complaint with the ombudsman, and have requested Senator & Congressman assistance
August 2017: Interview - switched to a (finalised) divorce waiver. Told that decision will be made that afternoon, but no problems foreseen with my case. 
October 2017: Letter of Denial received - reason given as 'I-751 petition was not properly filed'. Discovered ex-spouse made false allegations to USCIS in 2015. No opportunity given to review & refute allegations  - contrary to USCIS policy.

I-751 #2 - Oct 2017 - Mar 2021[Denied] 

 

October 2017: Within 72hrs of receiving denial notice, a new waiver I-751, divorce decree & $680 cheque, sent to Vermont via FedEx overnight 9am priority.  
Dec 2019: Filed FOIA request for full A# file
Feb 2020: FOIA request completed - entire A# file received as a .PDF; 197 pages fully redacted, and 80 partially redacted. Don't waste your time!
March 2021: I-751 #2 denied for lack of evidence. No RFE, no interview, and evidence in previous I-751 not reviewed - contrary to policy. Huge errors in adjudication.

N-400 - Feb 2018 - Apr 2021 [Denied]

 

February 2018: N-400 filed online.  $725 paid to the USCIS paperwork wastage fund

February  2019: Interview - cancelled after a four hour wait due to 'missing paperwork' on their end. Promised Expedited reschedule.

March 2021: Interview letter received, strangely dated after I-751 denial. No I-751 interview conducted. N-400 interview and test passed, given 'cannot make a decision at this time' paper due to the ongoing I-751 nightmare...

April 2021: N-400 denial received citing recent I-751 denial as basis for ineligibility, even though it should have been a combo interview 🤯

I AM JACK'S COMPLETE LACK OF SURPRISE

 I-751 Service Motion - March 2021 [Sent via FedEx & COMPLETELY IGNORED by USCIS]

 

March 2021: Service Motion request sent overnight addressed direectly to field office director, requesting urgent review and re-opening, based on errors in adjudication - citing USCIS policy, AFM and memorandums as basis for errors. This was completely ignored by USCIS.

 I-751 #3 - June 2021 - Jan 2024 [Denied]

 

IT'S GROUNDHOG DAY

June 2021: I-751 #3 (30+lbs/5000 pages of paperwork) & another $680 sent to USCIS via FedEx ($300+..thanks) .... 

June 2021: Receipt issued, card charged, biometrics waived, infopass scheduled for I-551 stamp number ten.....

Feb 2022: RFIE (no, not an RFE, a Request For Initial Evidence) received, for copies of the divorce paperwork that they already have 😑

July 2022: Infopass for I-551 stamp number eleven.....

August 2023: Infopass for I-551 stamp number twelve....

January 2024: Denial received, ignoring the overwhelming majority of the filing, abundance of evidence, and refutation of a provably false allegation. The denial also contradicts itself in multiple places, as if it was written by someone with an IQ <50.

HAPPY NEW YEAR

 

2024: FML. Seriously. I'm done. 

 

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7 hours ago, mindthegap said:

The 'security check' BS is genuine in some cases, but it appears that is now being used often - particularly by Vermont who have a massive backlog - as a catch-all delaying tactic when they are slow or have messed up or lost a file somehow. I have proof of this, at least in my case (see my footer for my experiences of this).

 

It sucks, but there is nothing you can do about it. 

After seeing your story, now I'm really worried. Just made an InfoPass appointment for 2 weeks from today (and what a hassle that is as well). Now I know to ask what country they sent the security checks to. Thanks for that info.

 

And NOW they want an interview you? They could have done that in May...At least it means that a human being (questionable) that can make a decision is touching your file and will talk with you. If you have a lawyer, I'd take him or her with you...they appear to have an agenda...

 

Yes they stink...they haven't changed in the almost 4 years I've been dealing with them, from K-1 visa, through AOS and now into ROS...I'm just glad my nexium is working, otherwise I think I'd have spawned an ulcer by now...

 

Please keep us posted...

 

#USCISstillsucks

AOS

3/20/14 Sent by lashed

3/25/14 NBC acknowledges recept (date always quoted by Tier 1)

4/3/14 NOA1 Recipt

6/9/14 NOA EAD approved

6/27/14 NPIW letter dated same

12/5/14 First service request (Notice did not receive)

12/9/14 Response says the wait can be as long as 9 - 12 months from date of receipt

1/8/15 Second service request on line (out of processing date) - immediate listed unassigned

1/20/15 Talked with Tier 2 - he files General Inquiry to have NYC field offlce request file

1/23/15 My Case states SR from 1/9/15 is complete, response mailed

1/28/15 Written response from NYC office states case "...remains under active examination..."

1/29/15 Written response from NBC from 1/8/15 SR states "...USCIS anticipates a delay in completing your case..."

2/4/15 Case arrives at the NYC field office

2/24/15 Third service request on line (out of processing date)

3/5/15 Written response from Imperial, CA states " ...we are not able to give you a timeframe..." for approval

3/27/15 Call from IO in Imperial CA FSO, required marriage certificate, FAX it immediately

3/27/15 GC approved!! One day before predicted date...

4/2/15 Welcome to America arrives

4/18/15 Green Card in hand - AOS journey is complete

ROC

12/28/15 I-751 submitted by lawyer

1/12/16 NOA - receipt of application

1/12/17 Submitted Service Request for out of processing time

1/26/17 Response to Service Request - processing hold awaiting security checks

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I'm having exactly the same issue. I filed for ROC in September 2015 at VSC. I got an RFE in August 2016 to ask for further evidence of joint financials. When I hadn't heard anything back by December I rang and asked for an update. Got a letter in the mail 2 weeks ago to say my case is on hold pending security checks. It's very frustrating. I hope you get this sorted soon

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1 hour ago, Nicola & Matt said:

I'm having exactly the same issue. I filed for ROC in September 2015 at VSC. I got an RFE in August 2016 to ask for further evidence of joint financials. When I hadn't heard anything back by December I rang and asked for an update. Got a letter in the mail 2 weeks ago to say my case is on hold pending security checks. It's very frustrating. I hope you get this sorted soon

The more I hear, the more I worry...I guess we are becoming a club, of course, in which no one wishes to be a member.

 

I let you know the result of our InfoPass appt next Friday... 

AOS

3/20/14 Sent by lashed

3/25/14 NBC acknowledges recept (date always quoted by Tier 1)

4/3/14 NOA1 Recipt

6/9/14 NOA EAD approved

6/27/14 NPIW letter dated same

12/5/14 First service request (Notice did not receive)

12/9/14 Response says the wait can be as long as 9 - 12 months from date of receipt

1/8/15 Second service request on line (out of processing date) - immediate listed unassigned

1/20/15 Talked with Tier 2 - he files General Inquiry to have NYC field offlce request file

1/23/15 My Case states SR from 1/9/15 is complete, response mailed

1/28/15 Written response from NYC office states case "...remains under active examination..."

1/29/15 Written response from NBC from 1/8/15 SR states "...USCIS anticipates a delay in completing your case..."

2/4/15 Case arrives at the NYC field office

2/24/15 Third service request on line (out of processing date)

3/5/15 Written response from Imperial, CA states " ...we are not able to give you a timeframe..." for approval

3/27/15 Call from IO in Imperial CA FSO, required marriage certificate, FAX it immediately

3/27/15 GC approved!! One day before predicted date...

4/2/15 Welcome to America arrives

4/18/15 Green Card in hand - AOS journey is complete

ROC

12/28/15 I-751 submitted by lawyer

1/12/16 NOA - receipt of application

1/12/17 Submitted Service Request for out of processing time

1/26/17 Response to Service Request - processing hold awaiting security checks

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On 2/2/2017 at 0:09 PM, nlherman said:

The more I hear, the more I worry...I guess we are becoming a club, of course, in which no one wishes to be a member.

 

I let you know the result of our InfoPass appt next Friday... 

Good luck! Hope all goes well 

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Filed: Citizen (apr) Country: Ukraine
Timeline
On 1/27/2017 at 0:28 AM, mindthegap said:

The 'security check' BS is genuine in some cases, but it appears that is now being used often - particularly by Vermont who have a massive backlog - as a catch-all delaying tactic when they are slow or have messed up or lost a file somehow. I have proof of this, at least in my case (see my footer for my experiences of this).

WOW . . . I just read your timeline.  Pretty scary stuff.  Now I have another angle for my nightmares.

I wish you two the best.

Leo


- - - - - - - - - - - - - - - - Time Line - - - - - - - - - - - - - - - - - -

10 YEAR GREEN CARD PROCESS

July 22, 2017  ROC packet sent to Vermont.

July 24, 2017  ROC packet signed for in Vermont.

August 8, 2017  NOA received at house.  15 days since ROC signed for in VSC.

August 12, 2017 ASC appointment received. 19 days since ROC in VSC.

August 25, 2017 BIO completed. 32 days since ROC received in VSC.

August 11, 2018  18 month 'Courtesy Copy' extension letter received.  Critical number  297

October 20, 2018 18 month 'Official' extension letter received.  Critical number 297

December 4, 2018  USCIS Account shows: We approved your Form I-751, Petition to Remove Conditions on Residence, 

December 4, 2018, ordered your new card for Receipt # EAC17297003XX, and will mail to the address you gave.

491 days from NOA issued by VSC until Petition approved.

December 7, 2018 USCIS sent notice:  Card mailed.

December 12, 2018 Ten year Green Card received from Lees Summit, MO

499 days from NOA issued by VSC until Green Card received.

- - - - - - - - - - 

CITIZENSHIP PROCESS

December 6, 2018 submitted N-400 application on-line.  Estimated Completion Time: 8 months or August 2019.

December 8, 2018 received notice on USCIS that Biometrics scheduled . . . but the actual date was not yet shown.

December 11, 2018 saw in 'Documents' section of USCIS that Bio scheduled for 24 December 2018.

December 21, 2018 saw on USCIS website that they will be closed 24 December 2018 as extra holiday.

January 9, 2019 went for re-scheduled BIO appointment.  33 days after N-400 submitted on-line.

February 19, 2019 received letter in US mail that Citizenship interview scheduled for 26 March 2019. 74 days after submission on-line.

March 26, 2019 Citizenship interview scheduled for.  109 days after N-400 submitted on-line.

March 26, 2019 Passed Citizenship interview.

April 12, 2019  Received notice that Oath Ceremony had been scheduled for 24 April 2019.  17 days after interview.

April 24, 2019  Oath Ceremony completed.  29 days after interview.     139 days after N-400 submitted on-line.

April 25, 2019  USA Passport Application submitted.

May 3, 2019     USA Passport received.    149 days after N-400 submitted on-line.

May 9, 2019     Certificate of Naturalization and Citizenship returned in mail.

 

 

 

 

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  • 4 weeks later...

Hi All,

 

Just a quick update to let you know that my ROC has now been approved. The date on the letter is 21st February so there is a little bit of hope for everybody else going through the same nightmare. Good luck with your petitions

 

Nicola

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Filed: Citizen (apr) Country: Ukraine
Timeline
22 hours ago, Nicola & Matt said:

Hi All,

 

Just a quick update to let you know that my ROC has now been approved. The date on the letter is 21st February so there is a little bit of hope for everybody else going through the same nightmare. Good luck with your petitions

 

Nicola

WOW . . . 17 months to complete ROC through Vermont . . . is that right? 

What did you have to do regarding drivers license, work authorization, etc., when the 12 month extension expired?


- - - - - - - - - - - - - - - - Time Line - - - - - - - - - - - - - - - - - -

10 YEAR GREEN CARD PROCESS

July 22, 2017  ROC packet sent to Vermont.

July 24, 2017  ROC packet signed for in Vermont.

August 8, 2017  NOA received at house.  15 days since ROC signed for in VSC.

August 12, 2017 ASC appointment received. 19 days since ROC in VSC.

August 25, 2017 BIO completed. 32 days since ROC received in VSC.

August 11, 2018  18 month 'Courtesy Copy' extension letter received.  Critical number  297

October 20, 2018 18 month 'Official' extension letter received.  Critical number 297

December 4, 2018  USCIS Account shows: We approved your Form I-751, Petition to Remove Conditions on Residence, 

December 4, 2018, ordered your new card for Receipt # EAC17297003XX, and will mail to the address you gave.

491 days from NOA issued by VSC until Petition approved.

December 7, 2018 USCIS sent notice:  Card mailed.

December 12, 2018 Ten year Green Card received from Lees Summit, MO

499 days from NOA issued by VSC until Green Card received.

- - - - - - - - - - 

CITIZENSHIP PROCESS

December 6, 2018 submitted N-400 application on-line.  Estimated Completion Time: 8 months or August 2019.

December 8, 2018 received notice on USCIS that Biometrics scheduled . . . but the actual date was not yet shown.

December 11, 2018 saw in 'Documents' section of USCIS that Bio scheduled for 24 December 2018.

December 21, 2018 saw on USCIS website that they will be closed 24 December 2018 as extra holiday.

January 9, 2019 went for re-scheduled BIO appointment.  33 days after N-400 submitted on-line.

February 19, 2019 received letter in US mail that Citizenship interview scheduled for 26 March 2019. 74 days after submission on-line.

March 26, 2019 Citizenship interview scheduled for.  109 days after N-400 submitted on-line.

March 26, 2019 Passed Citizenship interview.

April 12, 2019  Received notice that Oath Ceremony had been scheduled for 24 April 2019.  17 days after interview.

April 24, 2019  Oath Ceremony completed.  29 days after interview.     139 days after N-400 submitted on-line.

April 25, 2019  USA Passport Application submitted.

May 3, 2019     USA Passport received.    149 days after N-400 submitted on-line.

May 9, 2019     Certificate of Naturalization and Citizenship returned in mail.

 

 

 

 

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Filed: Citizen (apr) Country: Brazil
Timeline
1 minute ago, Leo7777 said:

WOW . . . 17 months to complete ROC through Vermont . . . is that right? 

What did you have to do regarding drivers license, work authorization, etc., when the 12 month extension expired?

Not OP but my processing took 14 months.

I got a passport stamp as proof of status.

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Filed: Citizen (apr) Country: Jamaica
Timeline
On 1/26/2017 at 6:51 PM, nlherman said:

My wife's I-751 application for Removal of Conditions is now one year since NOA. I requested a Service Request for Out of Processing time... Got  a reply today...Instead of the typical "hurry up and wait we're over worked and over loaded" answer, we got the following message:

 

"We have places your case on a processing hold because the required security checks remain pending. Until we receive the results of these security checks, we cannot move forward on your case. We require the results before we make a decision."

 

I am a little surprised and miffed. After all of the processing for the fiance visa and the Temporary Green Card, I can't believe that they haven't completed a prior security check...and WHAT IS A SECURITY CHECK? Is this simply a new excuse to say wait or is this a real deal?

 

Has anyone else gotten a similar response to a Service Request?

 

I guess it's time to make an InfoPass appointment to extend the extension for another year

What happened when you went to the InfoPass appointment?

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