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USCIS repeatedly screw up, what can I do?

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Hi guys,

I wonder if I am alone with this or if there are more people like me.

Here is my story:

I filed for AOS (from K1) in early July, got the appoval for EAD on September 9, however it took them seven more weeks until sending me my EAD card. That were seven more weeks of no employment, because employers actually need the card.

They took my biometrics on September 16, and yesterday, three months and four days later, I receive a notice that "The FBI was unable to process your fingerprint card" and I have to go AGAIN!!!!!! That same notice doesn't even appear in the e-notifications on my egov-account. Anyhow, this is pretty frustrating, since we live in the West, where the closest USCIS is 2.5 hours away.

Also they had to resend letters (but not the EAD card) for three times because until this month I lived in a place where USPS doesn't deliver, so all mail had to go to my P.O. box in town. However these idiots kept ignoring this (although I have added a large note about it in the application).

By now I wonder if I will ever get a Green Card, or if they just keep making mistakes forever...

Does anyone maybe know if you can file complaints somewhere? I've kinda had enough of this soap opera.

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Thanks Pitaya, I'll have a try there.

I'm sorry to hear your story Ebunoluwa, this sounds like I might have more ahead of me =P

Hope you guys get the green card soon!!

Edited by RedSheep

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