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overdue AOS interview/greencard

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Was wondering if anyone else has had the long wait for AOS at the Washington field office. Our projected ETA has come and went and all we got was still processing more or less. I have used my representative in congress's liaison office near our district, several times over the course of this process. this time we received this,

The status of this service request is:
>
> On 11/21/2016, you or your representative contacted USCIS concerning your Form I-485 to notify us that you believe your case is outside of our normal processing time. Below is a summary of what we found and how the issue has been or may be resolved.
>
> Your application is still pending consideration. We regret that we are not able to give you a timeframe for when we will complete the review of your application. Our records reflect that your application is being transferred to the Washington Field Office. You will receive further correspondence concerning your case from the Field Office as soon as the next action is taken.
>
> What You Can Do
> Please see the "Online Services" below to check the status of your case in the near future. We apologize for the delay.
>
> We hope this information is helpful to you.
>


:angry: What is there to consider? We are married, over a 1 yr. and what exactly.

The customer service is lousy at least in the Washington area, how is that possible at the nation's capitol to get treated as of no significance, while other regional branches of the agency HSCIS finish in half the time?

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Please file in your timeline for your AOS application. I see that you had a long processing time for you K-1. Have you received an NOA1?, A Biometrics Appoinment? It's OK to rant but if you want some answers you need to provide additional information.

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this was the first reply from our congressperson inquiry,

Form: I-485

Thank you for your inquiry regarding this constituent’s immigration matter. U.S. Citizenship and Immigration Services (USCIS) records confirm that your constituent’s case is pending background check clearance. USCIS is committed to adjudicating immigration benefits in a timely manner while also ensuring public safety and national security. A small percentage of applications and petitions have unresolved background check issues that temporarily delay adjudication. Although USCIS makes every effort to resolve such cases promptly, USCIS is unable to speculate when the background check will be completed.

If a background check reveals an issue that may impact an applicant’s eligibility for the requested immigration benefit, further inquiry is needed. The inquiry may include an additional interview and/or contact with another agency for updates or more comprehensive information. Upon gathering and assessing all available information, USCIS will adjudicate the application as quickly as possible.

USCIS realizes that your constituent may be frustrated by the progress of his or her case. However, the agency must balance individual inconvenience against broader issues of public safety and national security.

We hope the information provided is helpful. If we may be of assistance in the future, please let us know.

Thank you,

Immigration Services Officer

Congressional Unit

U.S. Department of Homeland Security

National Benefits Center

this one is from using their website and filing an inquiry since the date range for adjustment passed,

The status of this service request is:
>
> On 11/21/2016, you or your representative contacted USCIS concerning your Form I-485 to notify us that you believe your case is outside of our normal processing time. Below is a summary of what we found and how the issue has been or may be resolved.
>
> Your application is still pending consideration. We regret that we are not able to give you a timeframe for when we will complete the review of your application. Our records reflect that your application is being transferred to the Washington Field Office. You will receive further correspondence concerning your case from the Field Office as soon as the next action is taken.
>
> What You Can Do
> Please see the "Online Services" below to check the status of your case in the near future. We apologize for the delay.
>
> We hope this information is helpful to you.
>

My wife and step son want to go back to china to see her mother since she recently had heart surgery and not knowing when the interview will happen , is complicating the trip back. it is really unfair to pushed aside without consideration

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Please file in your timeline for your AOS application. I see that you had a long processing time for you K-1. Have you received an NOA1?, A Biometrics Appoinment? It's OK to rant but if you want some answers you need to provide additional information.

I will, but we are two steps behind you it appears, waiting on the decision of I-485

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Was wondering if anyone else has had the long wait for AOS at the Washington field office. Our projected ETA has come and went and all we got was still processing more or less. I have used my representative in congress's liaison office near our district, several times over the course of this process. this time we received this,

...

:angry: What is there to consider? We are married, over a 1 yr. and what exactly.

The customer service is lousy at least in the Washington area, how is that possible at the nation's capitol to get treated as of no significance, while other regional branches of the agency HSCIS finish in half the time?

Sorry it's taking so long for you. That said, there is really nothing you can do at this point. USCIS is processes forms in the order they arrive, and there are many factors that come into play...some within their control and some not. It sounds like USCIS is held up with a background check. You just need to continue to be patient and wait for it to complete. There's no evidence that it's been pushed aside, neglected, or anybody is slacking in their duties. These guys are overworked as well...and they are almost entirely self-sufficient on form fees to function (which are going up this week...for the first time in 6(?) years).

What is there to consider? The same things they consider with every other applicant. How long you've been married doesn't change that.

Just out of curiosity, what exactly about their customer service is lousy? I realize you don't like the processing time, but I'm really not sure what else exactly they could do to help.

Again, best of luck and please be patient. That's the case for everybody here. :)

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Please file in your timeline for your AOS application. I see that you had a long processing time for you K-1. Have you received an NOA1?, A Biometrics Appoinment? It's OK to rant but if you want some answers you need to provide additional information.

That was a very typical K1 timeline for Texas Service Center in 2014/2015. They were backlogged to the point that the VJ average was 210 days between NOA1 and NOA2. They were 244 with an RFE.

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