Case complete, but NVC changed my last name..:-/

[Bajan_star88 0]

So here's my dilemma. On Aug 8/4/16 I checked the status of our case online and found that I had 3 N/A's. However, upon looking closer at the page, I realized that my last name changed. All throughout the process my name was correct until the case became complete on 8/4.

I called NVC to inquire about the wrong last name and the first rep. I spoke to didn't want to give me any information using my correct name, so I had to use the name listed on under the AOS. I explained to her that it isn't my name and my name was correct all along. She responded by saying the only way to fix it is if I send in documents proving I am who I am. What is frustrating is that the Agent of Choice is in the correct name, and my wife's last name reflects mine, but the rep. still insisted that I send in another form of ID. I hung up from her and called back right away to speak with someone else. The second rep. then told me because the case is closed there's nothing else that can be done. However, when my wife goes for her interview, she'll have all the documents with her, and so will the I/O so it can be clarified then.

Every document I've ever sent them is in my correct last name. Affidavit of Support, DS-260, Petition, IRS Transcripts, Paystubs, etc.

My question is: Has anyone been through this before?...Any suggestions other than what the other rep. suggested?

Thanks in Advance!

[NikLR 13,220]

They are correct that once a case is closed thry really cant do much. Make sure your spouse brings it up at interview (i assume youre the usc?) But otherwise dont worry as long as her stuff and your paperwork is correct.

[Bajan_star88 0]

Yes, i'm the USC and she has copies of everything I sent in. Thank you for your response.

[Thegirl 224]

My name was incorrect as well at NVC just randomly at some point in the process. I did have to send my passport to get it changed but my case wasn't complete at the time. I don't believe it will be an issue. I would go with what the second rep says. You guys will have all your documents and passport with the correct information and should be cleared up at interview.

If you are really worried, the only thing I would suggest is you contact the embassy before so they know there is a discrepancy. See what happens then.

[Kimberly36958 0]

This just happened to us what were you results any idea what we should do? Please help

[NikLR 13,220]

8 hours ago, Kimberly36958 said:

This just happened to us what were you results any idea what we should do? Please help

Visa comes in passport name, green card in visa name

 

If you want to change your name, you must first change your passport. 

[Thegirl 224]

10 hours ago, Kimberly36958 said:

This just happened to us what were you results any idea what we should do? Please help

If your case is still at NVC just send them an email with a copy of your passport, if you are at the interview stage just have them update it with the correct name there since they will have your passport. I had no issues changing my name at nvc my emailing them. It wasn't an issue at all.