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KierenHby

Just spoke to NVC.. but odd

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Got off the phone after a 30 minute wait.. I asked how much longer for NVC to review my case, given it’s been more than 45 days since ds260 submitted. The agent said NVC is still having issues with (retrieving\accessing) DS260s. Rep could not guarantee NVC received my DS260, but assured me if a DS260 confirmation# was generated, then it’s in their system.

But what I found odd was the rep saying there is talk within NVC (ds260 issues, workload pressure) about possibly just sending cases to embassies\consulates and let them schedule interviews.. which could potentially mean no 'case completes' as we know it. Sounds like the 30/45/60/whatever estimate means nothing.

Anyone heard of such a thing, or was I just hog-washed?


USCIS

January 16, 2015 I-130 Mailed, Chi lockbox January 20, 2015 Priority Date, January 21, 2015 NOA1 notice date, Assigned VSC, January 23, 2015 Check Cashed, electronically March 5, 2015 NOA2

NVC

March 27, 2015 NVC received April 6, 2015 Case#, IIN# assigned April 8, 2015 Paid AOS + IV fee Invoices May 5, 2015 AOS + IV package submitted May 11, 2015 Scan Date

June 11, 2015 DS-260 submitted June 25, 2015 False checklist (for ds260).. hello? June 30, 2015 Answered checklist Aug 5, 2015 Escalated to Supervisor review Aug 13, 2015 Case Complete

Consular

Sept 10, 2015 Interview Scheduled Sept 11, 2015 P4 Letter received Sept 21, 2015 file In transit from NVC Sept 23, 2015 file at Embassy

Sept 28, 2015 Medical Oct 14, 2015 Biometrics Oct 15, 2015 Interview (Approved) Oct 19, 2015 IV visa Issued Oct 23, 2015 Passport Pickup

POE

Nov 2, 2015 Entered the US Nov 16, 2015 Applied for SSN, walk-in Nov 20, 2015 Social Security Card recd Jan 15, 2016 GC received

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I may not be much help but my husband recieved a letter from NVC on April 24th saying it would be about 60 days before they reviewed his case due to a heavy volume in applicants. But we got another letter by May 20th saying it was reviewed, then June 10th we recieved our consular appointment letter. We were surprised it didn't even take a full 30 days out of the 60 day window they gave us. I guess every case id different. Good luck and hope you get your case complete soon!


  • Our Journey

  • Met My Husband: 04/2012 :wub:

Moved in together: 07/2012 (F)

Got Married: 09/2012 (L)

I-130 filed: 11/2012

I-130 Approved: 01/2013

I-601a Filed: 04/2013

I-601a Approved: 11/2014

NVC NOA1: 04/2015

NVC NOA2: 05/2015

NVC NOA3: 06/2015

Consular Interview: 7/27/15

Visa Approved? YES!! :dancing: :cry:

Visa in Hand: 07/30/15

Port of Entry: 07/30/15

Passport Stamped? Yes

Biometrics? No

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bear in mind that the sub-humans answering the phone at NVC are SERCO contractors, and it's a mix between:

1. poorly trained and

2. making stuff up to get you off the phone.

i take the 'consensus' approach - asking the same question across a 2 week period, carefully keeping track of the answers.


Sometimes my language usage seems confusing - please feel free to 'read it twice', just in case !
Ya know, you can find the answer to your question with the advanced search tool, when using a PC? Ditch the handphone, come back later on a PC, and try again.

-=-=-=-=-=R E A D ! ! !=-=-=-=-=-

Whoa Nelly ! Want NVC Info? see http://www.visajourney.com/wiki/index.php/NVC_Process

Congratulations on your approval ! We All Applaud your accomplishment with Most Wonderful Kissies !

2mzcunl.gif

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Its been 1 month I havent been able to access. I read the assistance portal and it says call a number press 2 and talk to worker to assign agent. I did so. would it show up online that she filled out the information for me or do I need to wait to access it online myself?

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I may not be much help but my husband recieved a letter from NVC on April 24th saying it would be about 60 days before they reviewed his case due to a heavy volume in applicants. But we got another letter by May 20th saying it was reviewed, then June 10th we recieved our consular appointment letter. We were surprised it didn't even take a full 30 days out of the 60 day window they gave us. I guess every case id different. Good luck and hope you get your case complete soon!

The April-May time period was before the current NVC issues began. In that sense you lucked out. My lawyer too had suggested a 20-60 day window at NVC, with reality being closer to 20 days (lawyer's words).

We can only remiss those good ole days!


USCIS

January 16, 2015 I-130 Mailed, Chi lockbox January 20, 2015 Priority Date, January 21, 2015 NOA1 notice date, Assigned VSC, January 23, 2015 Check Cashed, electronically March 5, 2015 NOA2

NVC

March 27, 2015 NVC received April 6, 2015 Case#, IIN# assigned April 8, 2015 Paid AOS + IV fee Invoices May 5, 2015 AOS + IV package submitted May 11, 2015 Scan Date

June 11, 2015 DS-260 submitted June 25, 2015 False checklist (for ds260).. hello? June 30, 2015 Answered checklist Aug 5, 2015 Escalated to Supervisor review Aug 13, 2015 Case Complete

Consular

Sept 10, 2015 Interview Scheduled Sept 11, 2015 P4 Letter received Sept 21, 2015 file In transit from NVC Sept 23, 2015 file at Embassy

Sept 28, 2015 Medical Oct 14, 2015 Biometrics Oct 15, 2015 Interview (Approved) Oct 19, 2015 IV visa Issued Oct 23, 2015 Passport Pickup

POE

Nov 2, 2015 Entered the US Nov 16, 2015 Applied for SSN, walk-in Nov 20, 2015 Social Security Card recd Jan 15, 2016 GC received

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bear in mind that the sub-humans answering the phone at NVC are SERCO contractors, and it's a mix between:

1. poorly trained and

2. making stuff up to get you off the phone.

i take the 'consensus' approach - asking the same question across a 2 week period, carefully keeping track of the answers.

LOL.. well the Rep sounded human enough, but point 1 is valid.

June 11 ds260 submitted, and I'm being told they can't access my ds260 45 days later.. so point 2 seems valid too.

And to think our applicant fees and taxpayer funds supporting sub-par performance with little to no accountability!!


USCIS

January 16, 2015 I-130 Mailed, Chi lockbox January 20, 2015 Priority Date, January 21, 2015 NOA1 notice date, Assigned VSC, January 23, 2015 Check Cashed, electronically March 5, 2015 NOA2

NVC

March 27, 2015 NVC received April 6, 2015 Case#, IIN# assigned April 8, 2015 Paid AOS + IV fee Invoices May 5, 2015 AOS + IV package submitted May 11, 2015 Scan Date

June 11, 2015 DS-260 submitted June 25, 2015 False checklist (for ds260).. hello? June 30, 2015 Answered checklist Aug 5, 2015 Escalated to Supervisor review Aug 13, 2015 Case Complete

Consular

Sept 10, 2015 Interview Scheduled Sept 11, 2015 P4 Letter received Sept 21, 2015 file In transit from NVC Sept 23, 2015 file at Embassy

Sept 28, 2015 Medical Oct 14, 2015 Biometrics Oct 15, 2015 Interview (Approved) Oct 19, 2015 IV visa Issued Oct 23, 2015 Passport Pickup

POE

Nov 2, 2015 Entered the US Nov 16, 2015 Applied for SSN, walk-in Nov 20, 2015 Social Security Card recd Jan 15, 2016 GC received

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Got off the phone after a 30 minute wait.. I asked how much longer for NVC to review my case, given its been more than 45 days since ds260 submitted. The agent said NVC is still having issues with (retrieving\accessing) DS260s. Rep could not guarantee NVC received my DS260, but assured me if a DS260 confirmation# was generated, then its in their system.

But what I found odd was the rep saying there is talk within NVC (ds260 issues, workload pressure) about possibly just sending cases to embassies\consulates and let them schedule interviews.. which could potentially mean no 'case completes' as we know it. Sounds like the 30/45/60/whatever estimate means nothing.

Anyone heard of such a thing, or was I just hog-washed?

Hello.

For me as of today it has been exactly 70 BUSINESS days (weekends and holidays excluded) since my DS 269 was submitted. I have called numerous times and received numerous different answers as to why it is taking our case so long to complete even after requesting Expedite service, providing proof as to why our case needs to be expedited, being told by expedite as soon as I turn in the DS 260 they could proceed with the expedite, and just being told yesterday that our case was indeed routed to a Supervisor on June 3, 2015 exactly 39 BUSINESS days ago, yet the CSR did not see any further action on our case since it was sent to the "Supervisor for Review"... Looking at your timeline the one thing I see in common with my timeline is your Embassy is listed as "Armenia" as mine is too but this is actually false for me because my actual Embassy (Baghdad) was not listed and it defaulted to Armenia on here. Is your actial Embassy in Armenia or Did this happen to you too? Maybe the region we are applying for the Visas in is the reason we have such long waits for DS 260 reviews?

~Tanya

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I may not be much help but my husband recieved a letter from NVC on April 24th saying it would be about 60 days before they reviewed his case due to a heavy volume in applicants. But we got another letter by May 20th saying it was reviewed, then June 10th we recieved our consular appointment letter. We were surprised it didn't even take a full 30 days out of the 60 day window they gave us. I guess every case id different. Good luck and hope you get your case complete soon!

That's wonderful congratulations on the approval. I have added you to the spreadsheet.

https://docs.google.com/spreadsheets/d/1xbLl_8yDgHLeDaLnTrPdYc44J0sjPSFfYCKxlKx6uTY/edit#gid=0

And it would be wonderful if IR1/CR1 at Case complete could just schedule their own interviews why not K1's get to.


Case Complete to Interview spreadsheet

From now on your VJ Member name will be verified. If the name you put on form to be added to spreadsheet comes up not found, you will not be added to the spreadsheet. If you don't have a timeline you will not be added to the spreadsheet.
Please Please put your VJ member name only. Not nicknames or real names whatever your VJ name is. It's below your profile picture!!

:goofy:


Come join the current Interview thread: 

 

Case-Complete-to-Interview-September-2018/

Case Complete to Interview Form
Case Complete to Interview Spreadsheet
NVC Filers Wiki Process

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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I wish i could help it is so frustrating dealing with the NVC. Maybe you can help me, i have been calling the NVC # 603-334-0700 for 3 days, and I cant even get to the prompt so i can speak with someone. I keep getting the message"all agents are busy, blah, blah, blah, and then says to call back later, and i get disconnected. How did you get to speak to someone?

thank you

btw, I had my I-129f approved on June 4, not a word from NVC

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I wish i could help it is so frustrating dealing with the NVC. Maybe you can help me, i have been calling the NVC # 603-334-0700 for 3 days, and I cant even get to the prompt so i can speak with someone. I keep getting the message"all agents are busy, blah, blah, blah, and then says to call back later, and i get disconnected. How did you get to speak to someone?

thank you

btw, I had my I-129f approved on June 4, not a word from NVC

603-334-0888 is the number I call. Press 2 then 1 for English. I can't get through with the other number.

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I called three times, on the 4th redial around 1:50p, the call went through.. the recording saying wait time is approx 20 mins.

Sure enough, the system kept me on hold 27 mins till the Rep answered at 2:17p.

Edit: I called 603-334-0700

Edited by KierenHby

USCIS

January 16, 2015 I-130 Mailed, Chi lockbox January 20, 2015 Priority Date, January 21, 2015 NOA1 notice date, Assigned VSC, January 23, 2015 Check Cashed, electronically March 5, 2015 NOA2

NVC

March 27, 2015 NVC received April 6, 2015 Case#, IIN# assigned April 8, 2015 Paid AOS + IV fee Invoices May 5, 2015 AOS + IV package submitted May 11, 2015 Scan Date

June 11, 2015 DS-260 submitted June 25, 2015 False checklist (for ds260).. hello? June 30, 2015 Answered checklist Aug 5, 2015 Escalated to Supervisor review Aug 13, 2015 Case Complete

Consular

Sept 10, 2015 Interview Scheduled Sept 11, 2015 P4 Letter received Sept 21, 2015 file In transit from NVC Sept 23, 2015 file at Embassy

Sept 28, 2015 Medical Oct 14, 2015 Biometrics Oct 15, 2015 Interview (Approved) Oct 19, 2015 IV visa Issued Oct 23, 2015 Passport Pickup

POE

Nov 2, 2015 Entered the US Nov 16, 2015 Applied for SSN, walk-in Nov 20, 2015 Social Security Card recd Jan 15, 2016 GC received

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Heavy volume of applications and they are experiencing systems shutdown. One day 2 weeks ago every embassy was having a problem, My husband had to return the following week for biometrics and a gf in Brazil was told to come back another day for interview and they would notify her when to come. This was after she rode a bus 7 hours to get to the interview.


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I wish i could help it is so frustrating dealing with the NVC. Maybe you can help me, i have been calling the NVC # 603-334-0700 for 3 days, and I cant even get to the prompt so i can speak with someone. I keep getting the message"all agents are busy, blah, blah, blah, and then says to call back later, and i get disconnected. How did you get to speak to someone?

thank you

btw, I had my I-129f approved on June 4, not a word from NVC

Hi Fishonchuck,

The way to get to speak to somebody is to keep hanging up & redialing over & over again for as long as it takes ( 1 hour of doing this was the most it ever took for me) until u hear a ring & not the recording...that is when u know u r going to get through. Yesterday when I called it took me 15 minutes to get a ring & then I was on hold for another 40 minutes before getting to actually speak to somebody. So, you just need to do it when you have a lot of time on your hands ?

~Tanya

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Got off the phone after a 30 minute wait.. I asked how much longer for NVC to review my case, given it’s been more than 45 days since ds260 submitted. The agent said NVC is still having issues with (retrieving\accessing) DS260s. Rep could not guarantee NVC received my DS260, but assured me if a DS260 confirmation# was generated, then it’s in their system.

But what I found odd was the rep saying there is talk within NVC (ds260 issues, workload pressure) about possibly just sending cases to embassies\consulates and let them schedule interviews.. which could potentially mean no 'case completes' as we know it. Sounds like the 30/45/60/whatever estimate means nothing.

Anyone heard of such a thing, or was I just hog-washed?

I submitted my DS260 on July 5th and, as instructed, I printed out the confirmation page with bar code etc. Today, I received an email from DO-NOT-REPLY@STATE.GOV with a pdf of the same confirmation page that had been generated on July 5th. This does seem to go with what the agent told you about NVC still having issues with retrieving/accessing DS260s. Something is wrong.

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OP, I also spoke to NVC yesterday to get an update about our supervisor review and was told the same about the backlog of DS-260. Apparently, while people were having problems accessing the CEAC website to pay and complete DS-260, NVC were having the same issue with accessing DS-260.

I submitted my DS-260 around April 25th and it still hasn't been reviewed, even got a checklist for "not submitting it". The woman on the phone said that NVC are extremely backlogged because of the previous technology issues. She didn't say anything about cases being sent straight to the embassy though. In fact, she told me the direct opposite because I asked if I couldn't just book an interview since NVC have all the information from us but was told no, an interview cannot be booked until NVC gives a case complete.

Guess we'll just have to hang in there and hope we get cc soon. It's soooo frustrating though. :(


Met online October 2010


Engaged December 31st 2011


heart.gifMarried May 14th 2013 heart.gif



USCIS Stage


September 8th 2014 - Filed I-130 with Nebraska Service Center


September 16th 2014 - NOA1 received


March 2nd 2015 - NOA2 received :dancing:



NVC Stage


March 28th 2015 - Choice of agent complete & AOS fee paid


April 17th 2015 - IV fee paid


May 1st 2015 - Sent in IV application


May 12th 2015 - Sent in AOS and IV documents


May 18th 2015 - Scan Date


June 18th 2015 - Checklist received


June 22nd 2015 - Checklist response sent to NVC


June 25th 2015 - Put for Supervisor Review


Sept 15th 2015 - Request help from Texas US Senator Cornyn and his team


Sept 23rd 2015 - Our case is moved from supervisor review to NVC's team for dealing with Senator requests


Nov 4th 2015 - CASE COMPLETE!!!! :dancing:



Embassy Stage


Dec 16th 2015 - Medical exam


Dec 21st 2015 - Interview


Dec 21st 2015 - 221(g) issued at interview for updated forms


Jan 13th 2016 - Mailed our reply to the 221(g) to the US Embassy, received and CEAC updated the next morning


Jan 20th 2016 - Embassy require more in-depth info on asset for i-864


Feb 1st 2016 - Sent more in-depth info on assets as requested. Received the next morning


Feb 16th 2016 - Visa has been issued :dancing: :dancing: :dancing: :dancing: :dancing:



In the US


April 5th 2016 - POE Newark. No questions asked.


April 14th 2016 - SSN received


May 10th 2016 - First day at my new job :dancing:


May 27th 2016 - Green Card received


June 7th 2016 - Got my Texas driver's license

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