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Maribe1P

NVC supervisors, how long for a response?

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Hey all,

Yesterday i called NVC and requested to speak to a supervisor because i have been stuck there since april i got a check list on May 14 and sent it back and received by them on May 24, and still have gotten a response. It took me over two months to fill out DS-260 due to system issues. The supervisor told me that he will request my file and look over it. Have any if you been told this, and if so how long did you get a response back?

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~~moved to NVC discussion from IR1/CR1 process and procedures. Topic is about NVC ~~


You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

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I'm still waiting for a call back from a supervisor since Monday and I've called twice about the supervisor and that no one has called us.

Hey all,

Yesterday i called NVC and requested to speak to a supervisor because i have been stuck there since april i got a check list on May 14 and sent it back and received by them on May 24, and still have gotten a response. It took me over two months to fill out DS-260 due to system issues. The supervisor told me that he will request my file and look over it. Have any if you been told this, and if so how long did you get a response back?


Service Center : Texas Service Center

Consulate : Montreal, Canada

Marriage (if applicable): 2014/10/04

I-130 Sent : 2014-11-04

I-130 NOA1 : 2014-11-12

I-130 Approved : 2015-03-26

NVC Received : 2015-04-14

Received DS-261 / AOS Bill : 2015-04-23

Pay AOS Bill : 2015-04-23

Send AOS Package : 2015-05-15

Submit DS-261 : 2015-04-23

Receive IV Bill : 2015-05-01

Pay IV Bill : 2015-06-10

Send IV Package : 2015-05-15

Completed DS-260: 2015-06-11

Receive Instruction and Interview appointment letter :2015-08-27

Case Completed at NVC : 2015-07-15

Interview Date : September 24, 2015

Interview Result : Administrative Processing

Visa Received : October 15, 2015

US Entry : November 11, 2015

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I sure hope so.

I spoke to a supervisor and got CC after 8days,I pray that u will get urs this week.


Service Center : Texas Service Center

Consulate : Montreal, Canada

Marriage (if applicable): 2014/10/04

I-130 Sent : 2014-11-04

I-130 NOA1 : 2014-11-12

I-130 Approved : 2015-03-26

NVC Received : 2015-04-14

Received DS-261 / AOS Bill : 2015-04-23

Pay AOS Bill : 2015-04-23

Send AOS Package : 2015-05-15

Submit DS-261 : 2015-04-23

Receive IV Bill : 2015-05-01

Pay IV Bill : 2015-06-10

Send IV Package : 2015-05-15

Completed DS-260: 2015-06-11

Receive Instruction and Interview appointment letter :2015-08-27

Case Completed at NVC : 2015-07-15

Interview Date : September 24, 2015

Interview Result : Administrative Processing

Visa Received : October 15, 2015

US Entry : November 11, 2015

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Supervisors don't call back. lol..

Keep calling them again. One of the first level support person if really nice would find you a supervisor to talk to you.


Category/Country: Employment-3rd/Pakistan (Since Birth place is Pakistan, citizenship Canada)
11/04/2013 ---- Start of the pre-process
10/28/2014 ---- PERM Filing Date/Priority Date
03/23/2015 ---- PERM Approved
04/07/2015 ---- I-140 Filed
04/16/2015 ---- I-140 Approved
04/20/2015 ---- RCMP Report: Sent documents to Windsor Police. Will pick up results before traveling to Montreal
04/27/2015 ---- USCIS sent to NVC
05/04/2015 (May the forth be with you :dancing: ) ---- NVC received
05/18/2015 ----
NVC case number assigned
05/20/2015 ---- NVC email received with invoice

05/28/2015 ---- IV fee sent by overnight mail. (Since NVC system is down)

05/29/2015 ---- IV fee mail picked up and signed by * ****LEY

06/03/2015 ---- IV fee shows PAID, DS-260 completed, documents and pictures emailed to nvcelectronic

06/09/2015 ---- Scan date

06/09/2015 ---- Put on Supervisor review (1 week or 42 day wait start) - Police certificate missing. I was avoiding it till I go to Canada for interview

06/22/2015 ---- Talked to supervisor, she said since it is available from Canada through agencies even though they charge a lot, it is a must to obtain it. NVC review won't complete without it.

07/07/2015 ---- Police certificate sent in email. (received the email from commissionaire-ottawa)
07/10/2015
---- Case Complete (Also police certificate actually received. Also scan date of police certificate)

Note that my case is employment based, and since government already done thorough security checking on me in the past with my employment visa and NEXUS card, I think that clears my security faster than spousal cases.

08/11/2015 ---- Appointment scheduled
09/09/2015
----
Medical (Dr Lyndon in Toronto)
09/16/2015 ---- Consular interview (Montreal) - Approved. Visa wasn't ready at 3 PM; stayed second night in Dorval

09/17/2015 ---- Visa and passports pickup

09/18/2015 ---- POE - Detroit tunnel

11/05/2015 ---- Green card arrived in mail

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Call and ask for a supervisor, be persistent!!
I called today and did and got a case complete today. Now i have to wait for an interview, so glad im closer now.


Met: (F) December 19, 2012
Married: (L) August 5, 2013 (L)

USCIS
I-130 Sent: August 1, 2014
I-130 NOA1: August 7, 2014

NVC PROCESS
26-JAN-2015 I-130 NOA2: APPROVED
03-FEB-2015 USCIS sent petition to NVC
26-FEB-2015 Case # and IIN assigned
27-FEB-2015 Completed DS-261
27-FEB-2015 Paid AOS fee
04-MAR-2015 AOS fee Deducted from Bank
16-MAR-2015 Mailed AOS & "Supporting Documents" (IV package)
23-MAR-2015 NVC sent email confirming they received my package
20-APR-2015 NVC sent a choice of agent form checklist?? missing...odd
20-APR-2015 Called NVC rep checked DS-261 form, yay finally!!
23-APR-2015 Received IV invoice through email but cant pay online yet... :cry:
27-APR-2015 Finally Paid IV fee
04-MAY-2015 Submitted DS-260 form
16-JUN-2015 Supervisor Review (they are so inadequate ..grrr)
13-JUL-2015 Case Complete with Supervisor on the phone
20-JUL-2015 Received Official Case Complete letter...waiting for interview :dancing:
23-SEPT-2015 Interview!! - They asked for a joint sponsor - received hated 221g form (at least it wasn't a "NO")
25-NOV-2015 Finally sent the documents required with 221g form...
30-NOV-2015 They updated my case file on CEAC but still reads "Admin Processing"..(crossing fingers)

14-DEC-2015 They "touched" and update my case file at the embassy, still under AP

28-DEC-2015 They touched my file again...still under AP

29-DEC-2015 !!!! VISA ISSUED - According to CEAC site...yay!! (now waiting to see when we can pick up)

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Our case ki fiance visa uscis sent to nvc but we are trying to call nvc but there is recording that "all line is busy"

How we can talk woth them to get update and nvc case number. Plz help us

Our case ki fiance visa uscis sent to nvc but we are trying to call nvc but there is recording that "all line is busy"

How we can talk woth them to get update and nvc case number. Plz help us

Call and ask for a supervisor, be persistent!!

I called today and did and got a case complete today. Now i have to wait for an interview, so glad im closer now.

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Our case ki fiance visa uscis sent to nvc but we are trying to call nvc but there is recording that "all line is busy"

How we can talk woth them to get update and nvc case number. Plz help us

Our case ki fiance visa uscis sent to nvc but we are trying to call nvc but there is recording that "all line is busy"

How we can talk woth them to get update and nvc case number. Plz help us

When you dial... As soon as you hear a voice hang up and hit redial... Keep doing this until you hear it ring... After the ring the man will start talking... Hit 1,3,1,1... This will get you the operator you need.... Be prepared to hit redial a lot and a lengthy wait listening to the same music repeating for up to 45 mins .... Good luck

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When you dial... As soon as you hear a voice hang up and hit redial... Keep doing this until you hear it ring... After the ring the man will start talking... Hit 1,3,1,1... This will get you the operator you need.... Be prepared to hit redial a lot and a lengthy wait listening to the same music repeating for up to 45 mins .... Good luck

Yes, redial and redial. I call first thing in the morning, when they open up. The wait is less, about 20 mins.

Good luck!


Met: (F) December 19, 2012
Married: (L) August 5, 2013 (L)

USCIS
I-130 Sent: August 1, 2014
I-130 NOA1: August 7, 2014

NVC PROCESS
26-JAN-2015 I-130 NOA2: APPROVED
03-FEB-2015 USCIS sent petition to NVC
26-FEB-2015 Case # and IIN assigned
27-FEB-2015 Completed DS-261
27-FEB-2015 Paid AOS fee
04-MAR-2015 AOS fee Deducted from Bank
16-MAR-2015 Mailed AOS & "Supporting Documents" (IV package)
23-MAR-2015 NVC sent email confirming they received my package
20-APR-2015 NVC sent a choice of agent form checklist?? missing...odd
20-APR-2015 Called NVC rep checked DS-261 form, yay finally!!
23-APR-2015 Received IV invoice through email but cant pay online yet... :cry:
27-APR-2015 Finally Paid IV fee
04-MAY-2015 Submitted DS-260 form
16-JUN-2015 Supervisor Review (they are so inadequate ..grrr)
13-JUL-2015 Case Complete with Supervisor on the phone
20-JUL-2015 Received Official Case Complete letter...waiting for interview :dancing:
23-SEPT-2015 Interview!! - They asked for a joint sponsor - received hated 221g form (at least it wasn't a "NO")
25-NOV-2015 Finally sent the documents required with 221g form...
30-NOV-2015 They updated my case file on CEAC but still reads "Admin Processing"..(crossing fingers)

14-DEC-2015 They "touched" and update my case file at the embassy, still under AP

28-DEC-2015 They touched my file again...still under AP

29-DEC-2015 !!!! VISA ISSUED - According to CEAC site...yay!! (now waiting to see when we can pick up)

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thank you for ur advise. it worked i got connected with them. finally i heard my case was forwarded to embassy at 30 th june 2015.

now NVC confirmed to send our case to Embassy 30 th june 2015 and provided us INVOICE NO and NVC NO. Today 14 July 2015 i submitted my DS 160 form and keep saved confirmation. Now what is my next step?

Q1: I have to wait for embassy action or i should contact them to get update?

Q2: My action was correct that i submitted DS 160 after arriving my case at Embassy?

Q3: How can i check status of my case whether it is under process or Ready?

When you dial... As soon as you hear a voice hang up and hit redial... Keep doing this until you hear it ring... After the ring the man will start talking... Hit 1,3,1,1... This will get you the operator you need.... Be prepared to hit redial a lot and a lengthy wait listening to the same music repeating for up to 45 mins .... Good luck

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My case is also in the state that the supervisor has requested my file. I have sent all the documents and its their mistake that the one who reviewed my case doesn't know i am a Sri Lankan National residing in India and the District Police certificate is all enough to process my case. How stupid they are? For this now I need to wait for the supervisor to review my case. How long will it take the supervisor to receive my file?


18-Apr-2014-----------------Marriage
USCIS
18-Aug-2014-----------------I130 Sent
19-Aug-2014-----------------I130 NOA1
21-Jan-2015-----------------I130 NOA2 (Five months and two days)
NVC
04-Feb-2015-----------------NVC Received Our Case
04-Feb-2015-----------------Husband naturalized and IR1 upgrade request sent to NVC
21-May-2015-----------------Case Upgraded to IR1
05-Aug-2015-----------------Received Case Complete confirmation email
10-Sep-2015------------------Interview Scheduled
16-Sep-2015------------------Interview email Received
Mumbai Embassy
18-Sep-2015------------------Medical (Chennai Apollo)
23-Sep-2015------------------Finger Printing (Chennai)
05-Oct-2015-------------------Interview - APPROVED
07-Oct-2015-------------------Passport Picked Up in CHENNAI
Check my profile for the detail timeline.

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Don't believe how ever many days they do tell you. No matter how many times you call there and speak to someone, it's always a different answer.

My case is also in the state that the supervisor has requested my file. I have sent all the documents and its their mistake that the one who reviewed my case doesn't know i am a Sri Lankan National residing in India and the District Police certificate is all enough to process my case. How stupid they are? For this now I need to wait for the supervisor to review my case. How long will it take the supervisor to receive my file?


Service Center : Texas Service Center

Consulate : Montreal, Canada

Marriage (if applicable): 2014/10/04

I-130 Sent : 2014-11-04

I-130 NOA1 : 2014-11-12

I-130 Approved : 2015-03-26

NVC Received : 2015-04-14

Received DS-261 / AOS Bill : 2015-04-23

Pay AOS Bill : 2015-04-23

Send AOS Package : 2015-05-15

Submit DS-261 : 2015-04-23

Receive IV Bill : 2015-05-01

Pay IV Bill : 2015-06-10

Send IV Package : 2015-05-15

Completed DS-260: 2015-06-11

Receive Instruction and Interview appointment letter :2015-08-27

Case Completed at NVC : 2015-07-15

Interview Date : September 24, 2015

Interview Result : Administrative Processing

Visa Received : October 15, 2015

US Entry : November 11, 2015

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My case is also in the state that the supervisor has requested my file. I have sent all the documents and its their mistake that the one who reviewed my case doesn't know i am a Sri Lankan National residing in India and the District Police certificate is all enough to process my case. How stupid they are? For this now I need to wait for the supervisor to review my case. How long will it take the supervisor to receive my file?

Are they asking for Sri Lankan and Indian police certificates?

Give them both! Trust me, it won't go any faster before police certificates.

Unless if it is unavailable from where you are. If you can prove with proper documents issued by authorities, then supervisor may let it go.


Category/Country: Employment-3rd/Pakistan (Since Birth place is Pakistan, citizenship Canada)
11/04/2013 ---- Start of the pre-process
10/28/2014 ---- PERM Filing Date/Priority Date
03/23/2015 ---- PERM Approved
04/07/2015 ---- I-140 Filed
04/16/2015 ---- I-140 Approved
04/20/2015 ---- RCMP Report: Sent documents to Windsor Police. Will pick up results before traveling to Montreal
04/27/2015 ---- USCIS sent to NVC
05/04/2015 (May the forth be with you :dancing: ) ---- NVC received
05/18/2015 ----
NVC case number assigned
05/20/2015 ---- NVC email received with invoice

05/28/2015 ---- IV fee sent by overnight mail. (Since NVC system is down)

05/29/2015 ---- IV fee mail picked up and signed by * ****LEY

06/03/2015 ---- IV fee shows PAID, DS-260 completed, documents and pictures emailed to nvcelectronic

06/09/2015 ---- Scan date

06/09/2015 ---- Put on Supervisor review (1 week or 42 day wait start) - Police certificate missing. I was avoiding it till I go to Canada for interview

06/22/2015 ---- Talked to supervisor, she said since it is available from Canada through agencies even though they charge a lot, it is a must to obtain it. NVC review won't complete without it.

07/07/2015 ---- Police certificate sent in email. (received the email from commissionaire-ottawa)
07/10/2015
---- Case Complete (Also police certificate actually received. Also scan date of police certificate)

Note that my case is employment based, and since government already done thorough security checking on me in the past with my employment visa and NEXUS card, I think that clears my security faster than spousal cases.

08/11/2015 ---- Appointment scheduled
09/09/2015
----
Medical (Dr Lyndon in Toronto)
09/16/2015 ---- Consular interview (Montreal) - Approved. Visa wasn't ready at 3 PM; stayed second night in Dorval

09/17/2015 ---- Visa and passports pickup

09/18/2015 ---- POE - Detroit tunnel

11/05/2015 ---- Green card arrived in mail

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Don't believe how ever many days they do tell you. No matter how many times you call there and speak to someone, it's always a different answer.

Are they asking for Sri Lankan and Indian police certificates?

Give them both! Trust me, it won't go any faster before police certificates.

Unless if it is unavailable from where you are. If you can prove with proper documents issued by authorities, then supervisor may let it go.

Guys,

Thanks for your reply. Actually I have provided police certificate from both Sri lanka and India. In India they provide PCC from regional passport office for Indian Nationals, but as I am Srilankan and residing here with Overseas Citizenship of Indian Status I got it from District Police office. This is as per their guidelines. But they are asking me to get it from Regional Passport office, but in Regional Passport office they wont provide for non Indians. Hope this clear my issue.


18-Apr-2014-----------------Marriage
USCIS
18-Aug-2014-----------------I130 Sent
19-Aug-2014-----------------I130 NOA1
21-Jan-2015-----------------I130 NOA2 (Five months and two days)
NVC
04-Feb-2015-----------------NVC Received Our Case
04-Feb-2015-----------------Husband naturalized and IR1 upgrade request sent to NVC
21-May-2015-----------------Case Upgraded to IR1
05-Aug-2015-----------------Received Case Complete confirmation email
10-Sep-2015------------------Interview Scheduled
16-Sep-2015------------------Interview email Received
Mumbai Embassy
18-Sep-2015------------------Medical (Chennai Apollo)
23-Sep-2015------------------Finger Printing (Chennai)
05-Oct-2015-------------------Interview - APPROVED
07-Oct-2015-------------------Passport Picked Up in CHENNAI
Check my profile for the detail timeline.

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