Phone number to call to check Interview date at Consulate In Ciudad Juarez

[John6863 1]

Every since the visa chaos struck the embassy phone number as been down the embassy phone number 703-439-2313 has not worked. Who or where should i call to check on our interview appointment?

[clairegie 265]

Have you tried some of the numbers on here?

https://ais.usvisa-info.com/es-MX/niv/information/contact_us

[KayDeeCee 4,891]

Latest info > https://ais.usvisa-info.com/en-MX/niv/information/announcements#100-possible_visa_services_interruption_20150624131847

Possible Visa Services Interruption

24 June, 2015

The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with its visa systems. This issue is not specific to any particular country or visa category. We apologize for the inconvenience.


Systems issues that have affected the Department of State’s ability to issue visas are gradually being resolved. Applicants should check this appointment page (https://ais.usvisa-info.com/en-mx/niv) for availability of appointments at U.S. consulates in Mexico. Applicants who have already attended their appointment may experience some delay in receiving their visa.

If you need to reschedule an appointment you can follow the instructions located on https://ais.usvisa-info.com/en-mx/niv. Unless instructed otherwise, all individuals should plan to attend their scheduled visa interview appointments. Those with urgent travel should follow the instructions for expedited emergency appointment found on http://mexico.usembassy.gov/visas/non-immigrant-visas/emergency-appointments.html.

And directly on the consulate site> http://ciudadjuarez.usconsulate.gov/immigrant_visas.html

These systems issues are also impacting processing of U.S. visas. We are currently unable to print most immigrant and nonimmigrant visas approved after June 8, 2015. In addition, U.S. Embassies/Consulates are currently unable to process new applications submitted on or after June 9, 2015. Nonimmigrant visa applicants with interview appointments scheduled for this week, June 14-20, are asked to reschedule if they submitted a DS-160 online application after June 9, 2015. Appointments can be rescheduled by following the instructions located on https://ais.usvisa-info.com/en-mx/niv. Nonimmigrants visa applications who submitted their DS-160 online application prior to June 9, 2015, should plan to attend their scheduled appointment.

~ Moved from K-1 Process to US Embassy and Consulate Discussion ~

[John6863 1]

Is there a number to call from the United States

[KayDeeCee 4,891]

From the website linked above > https://ais.usvisa-info.com/en-MX/niv/information/contact_us

'If you are calling from within the United States, please dial +1.703.249.4628.

For service in Spanish:

Open Monday - Friday, 8:00 to 20:00 local time. Open Saturday, 8:00 to 15:00 local time.

For service in English:

Open Monday - Friday, 9:00 to 21:00 US Eastern Time. Open Saturday, 9:00 to 16:00 US Eastern Time.

If you are using Skype: usvisamexico '

And directly from the consulate website> http://ciudadjuarez.usconsulate.gov/public_inquiry_form.html

'Do not use this form to request general information, which can be obtained by browsing our website or visiting http://mexico.usvisa-info.com or calling 703 439 2313 if calling from the United States. All visa appointment-related inquiries should be directed to http://mexico.usvisa-info.com as well.'

[John6863 1]

Thanks everyone for your help. :-) That 703 439 2313 does not work for me. Has anyone else tried this number and it works for them? It has not been working for me ever since the visa problem started.

[soncrazed 1]

So has anyone been able to get a number to work?

[John6863 1]

1.703.249.4628. This number worked for the embassy from the United States. I just got off the phone with them and everything is as planned when we filed. So this phone number is working.

[KayDeeCee 4,891]

1.703.249.4628. This number worked for the embassy from the United States. I just got off the phone with them and everything is as planned when we filed. So this phone number is working.

Thanks or the info. Just updated the consulate info page here on VJ to reflect the current numbers to call. http://www.visajourney.com/consulates/index.php?ctry=Mexico&cty=Juarez