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anamaral

ceac website issues

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Hello everyone

Anybody else experiencing problems with ceac website today?

I have my case # and IIN but keep getting this message (first time I'm trying to access)

"The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance."

Any suggestions? m I doing something wrong?

Thanks!


USCIS:

2015/3/23: I-130 Sent: (Let's start the waiting game!)

2015/3/25: NOA1 Sent by email, case routed to the USCIS California Service Center (hardcopy 2015/6/4)

2015/4/21: NOA2 (email; got hardcopy in 2015/5/6)

NVC:

2015/5/21: Got NVC case # and IIN

2015/5/29: Filled DS261 online

2015/6/1: Payed AOS fee online

2015/6/5: Sent AOS and IV packages

2015/6/8: DS261 reviewed over the phone

2015/6/8: Scan Date

2015/7/5: Payed IV fee online

2015/7/8: Filled DS260

2015/7/23: Checklist!!

2015/7/25: Checklist Scan Date

2015/8/18: NVC CC

2015/9/11: Interview Scheduled for October 8th (no letter yet, just called NVC!)

2015/10/1: Medical

2015/10/8: Interview - Approved!!!

2015/10/30: POE

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I called and they confirmed: the problem is the website. Numbers are correct

Thank you for your answer!

That might be an issue with the website.i would suggest calling them though :/ Im able to log in but not able to pay any fees yet UGH


USCIS:

2015/3/23: I-130 Sent: (Let's start the waiting game!)

2015/3/25: NOA1 Sent by email, case routed to the USCIS California Service Center (hardcopy 2015/6/4)

2015/4/21: NOA2 (email; got hardcopy in 2015/5/6)

NVC:

2015/5/21: Got NVC case # and IIN

2015/5/29: Filled DS261 online

2015/6/1: Payed AOS fee online

2015/6/5: Sent AOS and IV packages

2015/6/8: DS261 reviewed over the phone

2015/6/8: Scan Date

2015/7/5: Payed IV fee online

2015/7/8: Filled DS260

2015/7/23: Checklist!!

2015/7/25: Checklist Scan Date

2015/8/18: NVC CC

2015/9/11: Interview Scheduled for October 8th (no letter yet, just called NVC!)

2015/10/1: Medical

2015/10/8: Interview - Approved!!!

2015/10/30: POE

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That might be an issue with the website.i would suggest calling them though :/ Im able to log in but not able to pay any fees yet UGH

how could you be able to log in while all others can not , ? did you get your i130 approved ?

Hello everyone

Anybody else experiencing problems with ceac website today?

I have my case # and IIN but keep getting this message (first time I'm trying to access)

"The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance."

Any suggestions? m I doing something wrong?

Thanks!

This issue has been going on since the first of may , most of may cases are struggling to log in , all what i can tell you is to contact your congressmen and ask him to look into it , thats all what we could do

good luck


Here is My TimeLine for my VisaJourney :

Note : This is a US.Citizen applying for relatives category

  • Service Center : Vermont Service Center
  • Consulate : Morocco
  • Marriage (if applicable):
  • I-130 Sent : 2014-11-16
  • I-130 NOA1 : 2014-11-23
  • I-130 RFE : 2015-03-26
  • I-130 RFE Sent : 2015-03-30
  • I-130 Approved : 2015-04-16
  • NVC Received : 2015-05-04
  • Assigned Case Number : 2015-05-14
  • Received DS-261 / AOS Bill : 2015-05-19
  • Pay AOS Bill : 2015-05-29
  • Send AOS Package : 2015-05-27
  • Receive I-864 Package : 2015-05-14
  • Submit DS-261 : 2015-05-28 ( The website was down for almost 3 weeks , no one was able to log in )
  • Send IV Package : 2015-05-27
  • Checklist: 26 June 2015 [ Non-submission of DS 260] i was not able to submit it due to the website issue ]
  • Submit DS-260 05 July 2015
  • Case Completed 05 August 2015
  • Interview scheduled on 9/11/2015
  • Interview shceduled for 10/14/2015
  • Interview Status : Approved

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Yes, I130 was approved on April

That's why I asked, to see if other people were having problems with the website

how could you be able to log in while all others can not , ? did you get your i130 approved ?


This issue has been going on since the first of may , most of may cases are struggling to log in , all what i can tell you is to contact your congressmen and ask him to look into it , thats all what we could do

good luck


USCIS:

2015/3/23: I-130 Sent: (Let's start the waiting game!)

2015/3/25: NOA1 Sent by email, case routed to the USCIS California Service Center (hardcopy 2015/6/4)

2015/4/21: NOA2 (email; got hardcopy in 2015/5/6)

NVC:

2015/5/21: Got NVC case # and IIN

2015/5/29: Filled DS261 online

2015/6/1: Payed AOS fee online

2015/6/5: Sent AOS and IV packages

2015/6/8: DS261 reviewed over the phone

2015/6/8: Scan Date

2015/7/5: Payed IV fee online

2015/7/8: Filled DS260

2015/7/23: Checklist!!

2015/7/25: Checklist Scan Date

2015/8/18: NVC CC

2015/9/11: Interview Scheduled for October 8th (no letter yet, just called NVC!)

2015/10/1: Medical

2015/10/8: Interview - Approved!!!

2015/10/30: POE

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how could you be able to log in while all others can not , ? did you get your i130 approved ?

This issue has been going on since the first of may , most of may cases are struggling to log in , all what i can tell you is to contact your congressmen and ask him to look into it , thats all what we could do

good luck

Yes I'm already at NVC stage. I haven't updated our timeline yet. I was able to log in to nvc website but not pay.

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~~moved to NVC discussion from IR1/CR1 process and procedures~~

Yes this has been VERY common lately.


You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

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Sad

Hopefully it ill get fixed

Thank you for all your answers!


USCIS:

2015/3/23: I-130 Sent: (Let's start the waiting game!)

2015/3/25: NOA1 Sent by email, case routed to the USCIS California Service Center (hardcopy 2015/6/4)

2015/4/21: NOA2 (email; got hardcopy in 2015/5/6)

NVC:

2015/5/21: Got NVC case # and IIN

2015/5/29: Filled DS261 online

2015/6/1: Payed AOS fee online

2015/6/5: Sent AOS and IV packages

2015/6/8: DS261 reviewed over the phone

2015/6/8: Scan Date

2015/7/5: Payed IV fee online

2015/7/8: Filled DS260

2015/7/23: Checklist!!

2015/7/25: Checklist Scan Date

2015/8/18: NVC CC

2015/9/11: Interview Scheduled for October 8th (no letter yet, just called NVC!)

2015/10/1: Medical

2015/10/8: Interview - Approved!!!

2015/10/30: POE

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Is this an intermittent problem? Not that I'm doubting all threads on this topic, but.

I attempted login 3-5 times as a test different days this week, and had no issues logging in every time. I'm able to view my fees are paid.

I successfully logged in to the DS-260 portal at least twice this week. Once as petitioner, once as beneficiary.

What am I not seeing\missing that others are?


USCIS

January 16, 2015 I-130 Mailed, Chi lockbox January 20, 2015 Priority Date, January 21, 2015 NOA1 notice date, Assigned VSC, January 23, 2015 Check Cashed, electronically March 5, 2015 NOA2

NVC

March 27, 2015 NVC received April 6, 2015 Case#, IIN# assigned April 8, 2015 Paid AOS + IV fee Invoices May 5, 2015 AOS + IV package submitted May 11, 2015 Scan Date

June 11, 2015 DS-260 submitted June 25, 2015 False checklist (for ds260).. hello? June 30, 2015 Answered checklist Aug 5, 2015 Escalated to Supervisor review Aug 13, 2015 Case Complete

Consular

Sept 10, 2015 Interview Scheduled Sept 11, 2015 P4 Letter received Sept 21, 2015 file In transit from NVC Sept 23, 2015 file at Embassy

Sept 28, 2015 Medical Oct 14, 2015 Biometrics Oct 15, 2015 Interview (Approved) Oct 19, 2015 IV visa Issued Oct 23, 2015 Passport Pickup

POE

Nov 2, 2015 Entered the US Nov 16, 2015 Applied for SSN, walk-in Nov 20, 2015 Social Security Card recd Jan 15, 2016 GC received

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Hopefully they are fixing it!

Is this an intermittent problem? Not that I'm doubting all threads on this topic, but.

I attempted login 3-5 times as a test different days this week, and had no issues logging in every time. I'm able to view my fees are paid.

I successfully logged in to the DS-260 portal at least twice this week. Once as petitioner, once as beneficiary.

What am I not seeing\missing that others are?


USCIS:

2015/3/23: I-130 Sent: (Let's start the waiting game!)

2015/3/25: NOA1 Sent by email, case routed to the USCIS California Service Center (hardcopy 2015/6/4)

2015/4/21: NOA2 (email; got hardcopy in 2015/5/6)

NVC:

2015/5/21: Got NVC case # and IIN

2015/5/29: Filled DS261 online

2015/6/1: Payed AOS fee online

2015/6/5: Sent AOS and IV packages

2015/6/8: DS261 reviewed over the phone

2015/6/8: Scan Date

2015/7/5: Payed IV fee online

2015/7/8: Filled DS260

2015/7/23: Checklist!!

2015/7/25: Checklist Scan Date

2015/8/18: NVC CC

2015/9/11: Interview Scheduled for October 8th (no letter yet, just called NVC!)

2015/10/1: Medical

2015/10/8: Interview - Approved!!!

2015/10/30: POE

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Is this an intermittent problem? Not that I'm doubting all threads on this topic, but.

I attempted login 3-5 times as a test different days this week, and had no issues logging in every time. I'm able to view my fees are paid.

I successfully logged in to the DS-260 portal at least twice this week. Once as petitioner, once as beneficiary.

What am I not seeing\missing that others are?

You are very lucky... We haven't been able to log in for the last 3 weeks

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Same story here 'The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance'

Very Frustrating :/

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Is this an intermittent problem? Not that I'm doubting all threads on this topic, but.

I attempted login 3-5 times as a test different days this week, and had no issues logging in every time. I'm able to view my fees are paid.

I successfully logged in to the DS-260 portal at least twice this week. Once as petitioner, once as beneficiary.

What am I not seeing\missing that others are?

Dude this may be trouble with new cases. I too am able to log in at CEAC and see the info. But then we are almost at the end of NVC phase.

Well Lets hope NVC will fix the trouble soon

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