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Flora Lau Mendez

NVC said the system's currently not working

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We paid AOS fee and submitted AOS packet long time ago.

Have been checking https://ceac.state.gov/IV/Login.aspx
and still no signs of IV invoice bill being issued,
so we are basically stuck.

My husband just called the NVC (again) today,
and finally the lady admitted that there are some technical problems with the online system
and that NO ONE knows when it will be fixed.

Now we have to mail the cashier check by post,
(which could have been done ages ago if we had known)
and she said it would take up to 15 days to have it registered,
AND that you could NOT even know if it's registered online,
so you would have to CALL NVC everyday just to check
(and it may take up to an hour to reach a human being each time)

Now I wonder if there's anybody here is actually on the same boat/ has gone through this?
Much appreciated if anyone can share the experiences and/or provide some advice here (F)

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Countless people are posting and going through it so yes, they will have to fix it soon because some of us like my husbands case is electronic processing so I don't have the option to mail the check in . I've waited over a month already for it .

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*** Thread moved from CR-1 Process forum to the NVC forum. ***


06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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Same here. I received the IV invoice via email last week on 5/6/2015 and as of today I can't pay it.

PLEASE TAKE OUR MONEY!

What a fiasco.

Fre3edom21.


IR-1/CR-1 Visa

Service Center : Nebraska Service Center

Consulate : Juarez, Mexico

08-25-2014 I-130 application sent via FedEx.

08-26-2014 I-130 received by USCIS

08-28-2014 NOA1 sent via mail.

09-02-2014 NOA1 received.

03-19-2015 NOA2 received.

04-12-2015 NVC received.

04-16-2015 AOS Bill received.

04-16-2015 AOS Bill paid.

04-16-2015 Submit DS-261.

05-07-2015 IV Bill received.

07-12-2015 Paid IV bill.

08-04-2015 Submitted I-601a waiver

08-11-2015 USCIS accepted waiver

09-04-2015 Waiver biometrics done

09-21-2015 Sent AOS, DS-260 & IV packages.

10-20-2015 Waiver Approved.

10-20-2015 Case completed at NVC.

10-22-2015 Received appointment email.

10-24-2015 Received appointment letter in the mail.

12-30-2015 Appointment at Mexican Consulate - Approved!

01-05-2016 Package received in Morelia, Michoacan.

01-16-2016 Paid green card.

01-17-2016 My wife enters the USA through Otay Mesa, California POE.

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I dont think mailing IV fees by cheque or money order will work....coz they say after arriving at NVC it takes 3 weeks for the fees to get updated in their system....

Better to wait until they have their system fixed..I think they will end this soon .. Yesterday they told em too that they have some system problem and by wednesday it should get fixed.....better to wait 7-10 days and get job done online rather than waiting for 30 days by sending the cashier's cheque....


I-130 / F-2A



USCIS


November 14 2013 I-130 Sent to Chicago Lockbox


November 15 2013 I-130 Received at Chicago Lockbox Facility


November 18 2013 Email from USCIS about Petition Acceptance (PD Nov 15 2013)


November 19 2013 I 797 NOA 1 received by mail


March 24 2015 Received E Mail and Text Notification about Case transfer to another USCIS Office


March 28 2015 Received Hard copy of Transfer Notice from USCIS


March 31 2015 Case Approved by USCIS


April 1 2015 Received Email and Text message for Case Approval


April 4 2015 Received Hard Copy of NOA2 from USCIS



NVC STAGE


April 16 2015 Case received at NVC


April 24 2015 Case Number and IIN received on Call


April 27 2015 Paid AOS Fees and Submitted DS-261


April 29 2015 Welcome Letter from NVC in Email


May 05 2015 DS-261 reviewed over phone


May 06 2015 AOS & Civil Documents sent to NVC


May 07 2015 Documents received at NVC


May 08 2015 Email from NVC to pay IV Fees


June 08 2015 IV PAID


June 10 2015 Submitted DS-260


July 13 2015 Case Completed


July 29 2015 Finally....Got Interview Date


Sep 18 2015 Interview (Approved)






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I still cannot pay IV fee too. I received IV Invoice on May 6 too. I wonder when this system problem happened.

Same here.....cant pay either...

Called NVC and they told that by friday i should be able to pay....If not i should give them a call

There is a problem with their system....Yesterday i called and was told by Wednesday i should be able to pay....

Now only option is trying everyday ....


I-130 / F-2A



USCIS


November 14 2013 I-130 Sent to Chicago Lockbox


November 15 2013 I-130 Received at Chicago Lockbox Facility


November 18 2013 Email from USCIS about Petition Acceptance (PD Nov 15 2013)


November 19 2013 I 797 NOA 1 received by mail


March 24 2015 Received E Mail and Text Notification about Case transfer to another USCIS Office


March 28 2015 Received Hard copy of Transfer Notice from USCIS


March 31 2015 Case Approved by USCIS


April 1 2015 Received Email and Text message for Case Approval


April 4 2015 Received Hard Copy of NOA2 from USCIS



NVC STAGE


April 16 2015 Case received at NVC


April 24 2015 Case Number and IIN received on Call


April 27 2015 Paid AOS Fees and Submitted DS-261


April 29 2015 Welcome Letter from NVC in Email


May 05 2015 DS-261 reviewed over phone


May 06 2015 AOS & Civil Documents sent to NVC


May 07 2015 Documents received at NVC


May 08 2015 Email from NVC to pay IV Fees


June 08 2015 IV PAID


June 10 2015 Submitted DS-260


July 13 2015 Case Completed


July 29 2015 Finally....Got Interview Date


Sep 18 2015 Interview (Approved)






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Same here.....cant pay either...

Called NVC and they told that by friday i should be able to pay....If not i should give them a call

There is a problem with their system....Yesterday i called and was told by Wednesday i should be able to pay....

Now only option is trying everyday ....

Are they trying to fix it? They should fix the system as soon as possible. A lot of people are waiting.

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Same like you,we are waiting for IV Fees Payment through online.

I think,so many people have stucked here.

We paid AOS fee and submitted AOS packet long time ago.

Have been checking https://ceac.state.gov/IV/Login.aspx
and still no signs of IV invoice bill being issued,
so we are basically stuck.

My husband just called the NVC (again) today,
and finally the lady admitted that there are some technical problems with the online system
and that NO ONE knows when it will be fixed.

Now we have to mail the cashier check by post,
(which could have been done ages ago if we had known)
and she said it would take up to 15 days to have it registered,
AND that you could NOT even know if it's registered online,
so you would have to CALL NVC everyday just to check
(and it may take up to an hour to reach a human being each time)

Now I wonder if there's anybody here is actually on the same boat/ has gone through this?
Much appreciated if anyone can share the experiences and/or provide some advice here (F)

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AOS fee continues to be paid online. But IV fee cannot be paid. When you click "pay now", it only shows "0" and no box under "select".

I received the invoice of IV fee last Wednesday and was not able to pay it. I called NVC last night and was told that there was technical issues with their system. I was told to check it back this Friday, if still not working, call back next week.

What we, hopeless people, can do is to wait, wait, and wait.

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I think we need to continue to call NVC although their web posted "system malfunction". We're the one negatively affected by their fault but they are not in hurry and don't care how soon to fix it.

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