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jenifferrecio426

How long It take supervisor review at nvc?

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Honestly, i'm in the same boat here. I called NVC on April 24th and i was told the had issue with my mom's police certificate that i had submitted. I explained to customer service representative over the phone that the one i sent was on their website, for reprocity if my mom couldn't get the one they want. So he told me that he would have supervisor review it. Untilnow, i haven't heard anything, and i'm so sick of NVC. I gave up. I'm not gonna call or ask question anymore. Whatever happens, happens. You stay on the phone for hour to talk to someone, then when they come, they don't even want to talk to you and explain things to you for a minute

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I just called NVC to ask why my supervisor review is taking so long. The lady said that for some reason my supervisor review, which was made on April 1, never got followed up on. So... she said she'll put the request in again and the process starts over. Lucky for me, huh? I asked if I could speak to a supervisor and I was told they're all in a meeting.

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I remember I called NVC a few days after I first asked for a supervisor review. They told me that it's only been a few days and I should be patient and give them time to do their job. So I was patient... fast forward 1 month later.... I called NVC to ask what the status of my review is, and they tell me that it was never followed up on and that probably the person who put in the review request did not do it properly. Maybe that person did it on purpose because I remember I kind of yelled at her for giving me incorrect information about something.

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I hate NVC :ranting: April 19, because they need a supervisor cause they're too incompetent to generate a stupid fee.... o by the way, I spoke to a supervisor 3 days ago, and he was just a useless and the other reps... Im so frustrated with their games right now


Service Center : Nebraska Service Center

Consulate : Juarez, Mexico

Marriage: 2012-04-23

I-130 Sent : 2014-07-10

I-130 NOA1 : 2014-07-24

I-130 RFE : 2015-02-03

I-130 RFE Sent : 2015/02/09

NOA2 Email Received: 2015/03/02

NOA2 Hardcopy Received: 2015/03/06

Case Sent from USCIS: 2015/03/11
NVC Received: 2015/03/17
Case # Assigned: 2015/03/24
DS-261 Completed: 2015/03/28
Paid AOS Fee: 2015/03/30
Sent in AOS and IV Package: 2015/04/01
Case Accepted for Expedite: 2015/05/05
Case Forwarded to Consulate: 2015/05/07
Completed DS-260: 2015/05/15
Interview Scheduled: 2015/05/20
Interview: 2015/07/15
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Last June we received a checklist for my father-in-law military document. It took 3 weeks for my wife to speak with a supervisor. Then another week for the supervisor to pull the file and say the document was there. Then the file was sent back to document review, and that took six more weeks before they finally marked it as complete. However, I think they adjusted his case Complete date to the Same one as my mother-in-law, because we received the Interview letter about 3 weeks later for bath of then.


Here is the information regarding the cases for my in-laws (wife, their daughter, is the petitioner under the IR-5 category, Parents of a USC):

Submit I-130 (2 petitions) to USCIS on May 30, 2013

USCIS approved the cases on March 10, 2014.

Received notice online from USCIS the cases were sent to NVC on March 17, 2014.

NVC received the cases on March 28, 2014

The case numbers were created on Monday, April 28.

We received the numbers by phone on Friday, May 2.

DS-261 became available on both cases late in the evening on Friday, May 2. Both DS-261 filed on Saturday, May 3.

Received emails to my wife regarding AOS at around 8am on Wednesday, May 7. At the same time received emails that were cc of letters sent to my in-laws. However, the date of all of the letters was Monday, May 5.

Received emails regarding the Immigrant Visa Fee at around 11:15am on Wednesday, May 7. IV fees became available online at around 1pm on Wednesday, May 7. Date of invoice was Tuesday, May 8.

Paid all the fees on Wednesday, May 7 at around 1:15pm.

All fees marked as paid and DS-260 become available sometime late on Friday, May 9.

Dropped off IV and AOS packages (in two different envelopes - 1 for AOS and 1 for IV documents) at the local post office at around 2pm on Saturday, May 10.

Submitted DS-260 (for both cases) around 10am on Sunday, May 11.

Both document packages received by NVC on Monday, May 12 (according to Post Office Tracking - one around 1pm and the other around 4pm. Don't know why they got separated.)

Received checklist email for both cases at 4pm on Thursday, June 12 regarding the IV civil documents

Wife called NVC in the afternoon of Friday, June 13 to inquire about the checklist. Told by a representative they are normal and automatic and not to worry. AOS under review. Call back after Tuesday, June 24.
Received a checklist for my father-in-law on Monday, June 16. NVC reviewed his AOS paperwork, but waiting for the documents the requested the week before.

Wife called NVC in the morning of Tuesday, June 17. Told by the agent they don't have the document requested for dad, and they don't have the AOS package for her mom.

Put in a request with our Senator to get more information. Response was mother-in-law is documentary complete and father-in-law was in document review for the military document.

Wife called NVC on the morning of Tuesday, July 1 and spoke with a supervisor regarding her dad's military document. Supervisor said she would look into it.

Supervisor called us and left a voicemail on the morning of Wednesday, July 9 and stated they have located my father-in-law's military documents. Case sent back to document review.

Per conversation with an agent, the expedited request originally requested by email on July 7, was sent to the Embassy on Thursday, July 10.

Received by postal mail on Thursday, August 21 from our Senator regarding the response of another inquiry. Still the same.

Early in the morning on Friday, August 22:

Wife calls the Embassy and was told the IV section doesn't accept calls, and was given a number in the states that turned out to be scheduling assistance for NIV interviews.

Called NVC as soon as they opened and was told the Embassy denied the expedite request, but the case was completed by NVC on Monday, August 18. Wife inquired about interview scheduling, and was given some good information.

At 5 PM on Thursday, September 11, received the interview letters. Interview is scheduled for the morning of October 9.

Mother-in-law approved. Father-in-law placed in Administrative Processing due to follow-up TB test.

CEAC stated ISSUED for my mother-in-law on October 15. DHL had the package for pick up on October 17 but called the wrong number. Package picked up on October 27.

On December 11 mother-in-law received a phone call from the Embassy that the medical is back for my father-in-law and to DHL his passport to them. Passport sent on December 12.

On December 18 CEAC updated to ISSUED for my father-in-law. My wife is happy!!!! Embassy said they gave it to DHL on December 19

Due to a DHL delay the package did not become available for pick up until December 24. USCIS Immigrant Fee paid the same day.

POE: JFK Terminal 1 - December 26, 2014 - They are finally here!!!

Took them to a local SSA office to get SSN on January 6, 2015. Cards received on January 10, 2015.

Green Cards received by priority mail on January 23, 2015 (four weeks after arrival).

Both went to motor vehicles and got state issued ID cards on April 11, 2015.

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Wow. It's incedible how you can suffer through this process just because someone doesn't know how to do his/her job. I feel like they just don't care because it does not affect their lives whatever they do. So they take a sense of pride when they make people go through hell. It's a xenophobia if you ask me, but what do i know. I'm a simple guy who is in mercy of this stupid government agency. Yay! It's so funny how important it is for them to take our mobey to pay those incompetent people who don't know $&@$ about what they're doing. I just can't wait to get out of this agency hand. The way i'm looking at it, they're no way my mom will get interview date in June. Yay! Stupd idiots

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