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surogrenev

Checklist asking for a document that is N/A to us. Options?

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Hi all,

New here. Probably going to break some etiquette and for that I'm sorry! Quick question though!

We are going through the IR1 visa procedures at the NVC and so far everything has gone swimmingly. We paid our fees and sent in our financial documents and supporting documents etc. Today the 60 days was pretty much up for their review annnnnnnd we get a checklist. Normally, I would just be annoyed with myself for making a mistake and send in the docs but this checklist is their mistake and I need help from experienced VJers to know my options!

They check-listed us for two police certs: one we already sent in and one is N/A to us (a police cert for a foreign country in Europe where we studied abroad but lived for less than a year).

From what I understood from the NVC page ( http://travel.state.gov/content/visas/english/immigrate/immigrant-process/documents/submit/documents-to-submit-to-nvc.html)you only need to send a police cert if you lived in a foreign country for MORE THAN one year, which my husband didn't. We both lived there for 10 months and clearly wrote that on the visa application.

What can we do? Do we have any options or do we just have to play along with their error?

Thank you for the advice!

Suro

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Okay, so, obviously no one had an answer for me but in case you are ever in this position, call the NVC and be very insistent about talking to a supervisor, explain the situation and hopefully it will be easily cleared up!

Don't let the operators give you any weird solutions. Politely but firmly keep requesting a supervisor. One operator told me that I would have to request the police cert anyway regardless of what the NVC website says (which would take at least an additional 2 months) and then the next one I called said I would need to send a letter to the NVC explaining that we only lived there for 10 months and under the rules we weren't required to send in a police cert... which would have been toooootally ridiculous. I kept asking for a supervisor, was told to call back later a couple times and FINALLY got through and she cleared the problem up handily. She said we were right and took it off our checklist.

Hopefully she really did fix it and our CC is coming! :)

Edited by surogrenev

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I also had gotten a checklist for my husbands. When I called they said that checklist is just a "reminder to the embassy that they need to get it." It is not something we get.


 
Spoiler

I-130

Sent : 5/01/2014

I-130 NOA1 : 05/12/2014
I-130 Approved : 10/06/2014
NVC Received : 10/31/2014
Received DS-261 / AOS Bill : 11/25/2014
Paid AOS: 11/25/2014
Sent AOS: 11/25/2014
Sent IV Package: 11/25/2014
Submitted DS-261: 11/25/2014
Receive IV Bill : 12/12/2014
Paid IV Bill: 12/12/2014
60 Day Scan Date Email Received: 12/16/2014
Checklist Received - 02/17/2015
Second AOS Scan Date - 2/23/2015
Case Completed at NVC : 03/26/2015 :dancing:
Medical Appointment Date: 05/07/2015
Interview Date: 6/02/2015
Interview Result : Approved  

ROC

03/08/2017 I-751 Package Sent

03/09/2017 I-751 Package delivered (CSC)

03/09/2017 I-751 NOA1 date

03/15/2017 Checks cashed

03/19/2017 NOA1 letter in the mail 

03/25/2017 Received Biometric appointment Letter

04/07/2017 Biometric  Appointments 10am

02/25/2018 Email Transferred to Local Office

02/26/2018 Email Transferred to Local Office

05/01/2018 Email Transferred to another office

05/01/2018 Email Receiving Case

05/03/2018 Email Transfer to Local Office 

05/03/2018 Email Transfer to Local Office (Yes, twice)

05/09/2018 Mail Transferred to NBC Lee Summit MO

05/21/2018 i-551-Appointment: Approved

Interview: June 12, 2018

Interview Result: Approved

N-400

Service Center : Filed Online

CIS Office : Jacksonville FL

03/17/2018 - Date Filed 

03/17/2018  - NOA Date 

04/13/2018 - Biometrics Appt.

Interview Email/ Uscis Status Change - 05/08/2018

Interview: June 12, 2018

Interview Result: Approved 

Naturalization Ceremony:

 

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Okay, so, obviously no one had an answer for me but in case you are ever in this position, call the NVC and be very insistent about talking to a supervisor, explain the situation and hopefully it will be easily cleared up!

Don't let the operators give you any weird solutions. Politely but firmly keep requesting a supervisor. One operator told me that I would have to request the police cert anyway regardless of what the NVC website says (which would take at least an additional 2 months) and then the next one I called said I would need to send a letter to the NVC explaining that we only lived there for 10 months and under the rules we weren't required to send in a police cert... which would have been toooootally ridiculous. I kept asking for a supervisor, was told to call back later a couple times and FINALLY got through and she cleared the problem up handily. She said we were right and took it off our checklist.

Hopefully she really did fix it and our CC is coming! :)

I agree. I always tell people to be really insistent (but polite) to talk to a supervisor. There are not many of them there, but they can instantly fix something but only if you talk to them directly. I'm glad she cleared it all up for you.


You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss

 

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