Expedite request....need help

[CG&LGG 27]

Does anyone have experience with expedite requests?

I called USCIS last Monday (3/2/15) and submitted a request for expedite. The customer service rep did not include all of the information in my request so it was declined and I was told in the declination email that I didn't provide sufficient evidence. So I called USCIS back. They told me that 6 days AFTER the decision email I could call back and submit another request and make sure the agent entered all the evidence into the notes. So I just called them (3/10/15). This representative told me that I had to wait THIRTY days from the first declination email to submit another expedite request. So I gave her my original referral number for the original request, she couldn't find it. She said a expedite request has never been submitted with my receipt number. Yet if I go to USCIS.gov and check my case, it clearly shows that the original request was completed on 3/5/15. So she let me submit another one. She said a local office will be in contact with me to ask for the evidence. They never did this during my original request. 5 days after submitting the original request I was sent an email saying it was declined. I never had the opportunity to submit evidence.

So now I have 2 expedite request referral numbers, 3 agent numbers of representatives I spoke to, and a lot of annoyance.

I felt like I met the criteria for expedite because of medical condition and financial hardship, now I feel like I should add USCIS error to the list.

Has anyone ever had this happen to them? Any help would be appreciated.

[stefiec89 0]

Just to confirm you mean USCIS and not NVC?

[CG&LGG 27]

Just to confirm you mean USCIS and not NVC?

Correct. USCIS

[clairegie 265]

When you called them, did you speak to anyone at Tier 2?

[CG&LGG 27]

No I just spoke to a customer service rep. Should I call back and ask for tier 2? I didn't even know there was such a thing.

[clairegie 265]

No I just spoke to a customer service rep. Should I call back and ask for tier 2? I didn't even know there was such a thing.

Yes. Tier 1 is non-USCIS personnel and are known to be extremely unreliable. Keep insisting you want Tier 2 (actual USCIS Officer). Some would even say they wont/cant transfer you, but you need to insist or call again until you get someone that will transfer you. Heads up though, the hold time to get to Tier 2 might take a while... (some say they waited 2 hours)

Edited March 11, 2015 by iammrsregie

[CG&LGG 27]

Thank you so much! I will do that tomorrow!

[HollyDaniela 6]

Do not bother making a request by phone. Send it by snail mail in writing and provide hard evidence when you send it in. I was denied twice by phone and approved when I did it this way.

[CG&LGG 27]

Do not bother making a request by phone. Send it by snail mail in writing and provide hard evidence when you send it in. I was denied twice by phone and approved when I did it this way.

What is the address and process for sending it my postal mail?

Thanks so much!

[baron555 934]

I felt like I met the criteria for expedite because of medical condition and financial hardship,

Care to explain the nature of these?

[CG&LGG 27]

That's what I tried to do with BOTH customer service reps I spoke to. I asked them to please put the criteria in the notes. They both told me they cannot do that. That a local office will contact me via email asking for the evidence of criteria being met. They told me all they can do it list the actual criteria "medical reason" & "financial hardship" in the notes.

If it gets declines again because of "lack of evidence" then I will know both reps were wrong.

I just don't understand how if I go to USCIS.gov and check my case, it shows my original expedite request being "completed by officer", but they told me yesterday that no request had EVER been submitted.

[baron555 934]

My question was more towards the why you are asking for an expedite, what are the bases of the request, if you care to disclose.

[Marco&Bettina 502]

My question was more towards the why you are asking for an expedite, what are the bases of the request, if you care to disclose.

I concur. Otherwise it's moot.

[CG&LGG 27]

Medical emergency/condition with financial hardship as a result.

Both reps I spoke to said that 5 days after submitting the request I would be contacted by a local office asking for evidence. I have a physicians letter and a letter from my employer ready to submit. But I never received a request for evidence. It just went straight to declined. And the reason for being declined they said was because I didn't supply evidence. They never gave me the chance to submit it.

Edited March 11, 2015 by CG&LGG

[baron555 934]

Medical emergency/condition with financial hardship as a result.

Both reps I spoke to said that 5 days after submitting the request I would be contacted by a local office asking for evidence. I have a physicians letter and a letter from my employer ready to submit. But I never received a request for evidence. It just went straight to declined. And the reason for being declined they said was because I didn't supply evidence. They never gave me the chance to submit it.

OK, I understand the need for privacy but if you can't devolve a little more information....I would think that you don't have a real basis for an expedite.

If I recall, you wanted an expedite because of your desire for your fiance to be able to spend time with your ill mother here in the States?

That is not any basis I've every read about related to a medical emergency.....usually it is only allowed relative to a medical emergency with the beneficiary and medical care possibilities here in the US that don't exist in their country.

What's the financial hardship?

Anyways.....what exact path did you follow to ask for the expedite? Did you ask for one when you submitted the 129f petition?

Or did you call later and ask for one? Did you ever send in any evidence?......or you asked for one and were never given the opportunity to submit any evidence?