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afsheen625

packet 3.5 not received. help please

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Okay so my case was Sent from NVC to Islamabad embassy on 12th of December 2014 and on 18th of December it got updated on the DOS website saying it was ready. Since then I haven't received any packet neither through mail, call or email. Nothing. My fiance in US got to know that the packet was sent on 18th December when the case got updated but none of us got anything. I've emailed them 8 or 9 times within past 14 days but no reply as of yet. Please help me as of what to do, we are really confused.

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