Tier 2 officer AND supervisor not putting a request in

[Stef & Andrew 9]

I called USCIS and both a tier 2 officer AND supervisor wouldn't put in a request for me.

Someone please tell me what to do at this point because this is absolutely ridiculous.

[sweetswinks 400]

I called USCIS and both a tier 2 officer AND supervisor wouldn't put in a request for me.

Someone please tell me what to do at this point because this is absolutely ridiculous.

What do you mean they wouldn't allow you to place a request?!

Can you please provide specific information?

[rylforever 18]

contact your local congressional office, they can submit a congressional inquiry on your behalf.

[Stef & Andrew 9]

What do you mean they wouldn't allow you to place a request?!

Can you please provide specific information?

The tier 2 officer told me the same as the customer rep, that they can't put in a request because they re "supposedly" processing applications from Oct. 22nd, saying he couldn't put in a request that it wouldn't allow him. So I asked to be transferred to a supervisor, and he said the tier 2 officer kept telling him that I wasn't understanding, and that they are unable to put in request if its within their processing times in the system and wouldn't help me either.

[Harpa Timsah 13,258]

You are still within published processing times so there is nothing you can do to speed it up unfortunately.

[Lenny&Sanna 114]

Hope this helps.......

Outside Normal Processing Time

Do you have a case pending with USCIS that is outside the normal processing time? USCIS usually processes cases in the order we receive them. You can get an idea of how long it will take to process your case from the processing time table available on our website. For most applications, you can send us an inquiry if your case has been pending longer than the processing time posted on our website.

NOTE: We are actively processing your case if, in the past 60 days, you:

• Received a notice from us about your case,
• Responded to a request for evidence, OR
• Received an online update to your case status.

To allow time for mailing and processing your decision, please wait an additional 30 days beyond normal processing times before inquiring about your case. If your application type is not listed in the processing time table on our website, our goal is to make a decision on your application within 6 months of filing. Please wait six months before submitting an inquiry.

[Stef & Andrew 9]

You are still within published processing times so there is nothing you can do to speed it up unfortunately.

Well I would just really like to knw, how everyone else in this site is able to put in requests when they hot the 5 month mark, some even before that, but they won't do it for me. That's what I am not understanding whatsoever.

[Lenny&Sanna 114]

See if you can do it yourself through the E-Request...... I have heard that it won't let you though if you have not waited the additional 30 days after the "normal processing times"

https://egov.uscis.gov/e-request/displayONPTForm.do?sroPageType=onpt

[jfgk1987 303]

Well I would just really like to knw, how everyone else in this site is able to put in requests when they hot the 5 month mark, some even before that, but they won't do it for me. That's what I am not understanding whatsoever.

They generally won't put in a request unless it's been the normal processing time PLUS 30 days, not just the normal processing time.

See if you can do it yourself through the E-Request...... I have heard that it won't let you though if you have not waited the additional 30 days after the "normal processing times"

https://egov.uscis.gov/e-request/displayONPTForm.do?sroPageType=onpt

Yep.

[Stef & Andrew 9]

They generally won't put in a request unless it's been the normal processing time PLUS 30 days, not just the normal processing time.

Yep.

and as I said, i just don't understand how everyone else seems to be able to put in a request the moment they hot the 5 month mark. I haven't seen a single person write on this forum, that they had this issue. They all are able to put it in so easily.

[jfgk1987 303]

and as I said, i just don't understand how everyone else seems to be able to put in a request the moment they hot the 5 month mark. I haven't seen a single person write on this forum, that they had this issue. They all are able to put it in so easily.

I don't recall service requests being put in so soon, but if some succeed I guess it depends on who you get at the other end of the line. They probably can put in a request, they generally just won't until the extra 30 days is up. However I do recall a lot of people requesting updates through their congressmen, that's probably the better route to follow at the moment.

[Stef & Andrew 9]

I don't recall service requests being put in so soon, but if some succeed I guess it depends on who you get at the other end of the line. They probably can put in a request, they generally just won't until the extra 30 days is up. However I do recall a lot of people requesting updates through their congressmen, that's probably the better route to follow at the moment.

Yeah, just look at all the monthly threads. Once everyone hits their 5 months, they call and put in a request for it, very easily too.

Yeah, I contacted my local congress office and they are gonna try and inquire on it.

Thanks for trying to help everyone!

Edited April 24, 2014 by Stef & Andrew

[Exocet 88]

Don't put any hope into a service request anyway. They're pointless. All it does is make someone look at your file and say "yep, we have it"... it doesn't actually make them DO anything.

Congressman and/or ombudsman are the best routes to go if you are past processing times.

[mdzcpa 58]

On the contrary, if you look in the November NOA1 thread you will see numerous postings of folks attempting to put in a service request only to be denied and asked to wait another 30 days. I'm not sure where you are seeing everyone submit a request at 5 months successfully. It certainly is not happening in the November group

For example: I-130 November Filers - http://www.visajourney.com/forums/topic/464182-i-130-november-filers/?p=6965362

Another: I-130 November Filers - http://www.visajourney.com/forums/topic/464182-i-130-november-filers/?p=6963105

So you are not alone at all. What I think you see is a lot of talk about it perhaps.

[Stef & Andrew 9]

On the contrary, if you look in the November NOA1 thread you will see numerous postings of folks attempting to put in a service request only to be denied and asked to wait another 30 days. I'm not sure where you are seeing everyone submit a request at 5 months successfully. It certainly is not happening in the November group

For example: I-130 November Filers - http://www.visajourney.com/forums/topic/464182-i-130-november-filers/?p=6965362

Another: I-130 November Filers - http://www.visajourney.com/forums/topic/464182-i-130-november-filers/?p=6963105

So you are not alone at all. What I think you see is a lot of talk about it perhaps.

That is for the I-130, I am for the K-1 visa. So you have the incorrect threads for my topic.