Jump to content

VisaJourney.com Logo
Gallery      Form Downloads      Example Forms      Processing Times      Embassy Info      Reviews: Embassy/USCIS & POE      Immigration Lawyer Directory

Latest VJ Member Visa Approvals - Congratulations!

Frank & Jennifer
IR-1/CR-1 Visa
United Kingdom
blank avatarMike & Brenda
IR-1/CR-1 Visa
blank avatarRajdeep & Manpreet
K1 Visa
New Zealand
blank avatarDaniel & Bia
K1 Visa
blank avatarSHO & MOW
IR-1/CR-1 Visa
Jason & Laura
K1 Visa
blank avatarMatt & Bernadeth
K1 Visa
blank avatarBong & Ken
K1 Visa
Stephen & Galina
K1 Visa
blank avatarChris & HB
IR-1/CR-1 Visa
South Korea

Visa Interviews Today: Good Luck!!

blank avatarCatharine & Mario
IR-1/CR-1 Visa
El Salvador
blank avatarShams & ara
IR-1/CR-1 Visa
blank avatarSandra & Martin
K1 Visa
Dear Wife & Kiran
IR-1/CR-1 Visa
Trinidad & Tobago
Scott & Linda
K1 Visa
United Kingdom
Jeremiah & Michela
K1 Visa
blank avatarStephanie & Jamie
K1 Visa
blank avatarN & M
K1 Visa
blank avatarAAA1 &
IR-1/CR-1 Visa

Trouble getting tax account transcripts from IRS

#1 J J Moose

J J Moose


  • PipPipPip

Posted 02 April 2013 - 06:04 PM

My spouse and I are in the process of filing jointly for ROC. I'm trying to get our paperwork together to file in April (GC expires in June) but I cannot get the tax account transcripts. I've been trying to request them online for about 2 weeks and every time I get a technical error and it says "please try again later." I tried calling the number on the website that's specifically to request transcripts, but after entering in my information, it said my request could not be processed and referred me to the website. I tried calling the main IRS phone number, but after wandering in the endless phone menu for 15 minutes, I ended up in the tax account transcript section and it again told me my request could not be processed. I tried emailing them through their "contact us" page and did not get a response after a week of waiting for one.

Is anyone else having these issues? Does anyone know how to talk to a real person at the IRS? I understand they are very busy right now with tax season, but this important to me and I feel like I'm hitting a wall here.
  • 0

#2 belle + eli

belle + eli

    Junior Member

  • PipPip

Posted 02 April 2013 - 06:34 PM

Yes had trouble too. Maybe after today i will get tax transcripts needed. About two and a half weeks ago I ordered tax transcripts over the automated phone ordering system and they never arrived. Today I tried to order online, but I kept getting an error message a saying my address was not correct and my request could not be processed. I tried ordering by phone again but was not sure if it would work, so I called the 1-800 number on the irs website. After two tries of dead end menu searching, I finally reached an operator, who confirmed my address was correct in their system and she also placed my order for tax transcripts for me. I wish i could tell you the exact path to navigate the menu to reach the irs phone representative. I do remember I pressed it was for individual return and then I pressed that i had a question about a current tax return and then there were a couple of more options before the menu finally said please wait while I connect you to a representative. I am sure there are a few menu paths that will reach a phone rep, so just keep trying. There is also good news that I called around 4pm when I thought the system would be too busy to get help, but the automated system said the wait will be between 2 and 4 minutes and it was a short wait.
  • 1

#3 Darnell


    Wuhan Rocks !

Posted 02 April 2013 - 06:44 PM

i had trouble online due to addresses. plural... I have multiple properties, multiple addresses so it's a hassle each year to remind the IRS which is actually my primary residence (as all 4 are, depending on the time of year) . each time i'd receive a payment or make a payment, tied to any of my addresses, the current, actual address was used, but

somehow the IRS updates their system on me, each time, to show the 'last used' address as my current address, and that's never the real-time , correct thing.

what i have done is get into an IRS office and got them in person, face to face.

Edited by Darnell, 02 April 2013 - 06:54 PM.

  • 0

Sometimes my language usage seems confusing - please feel free to 'read it twice', just in case !
Ya know, you can find the answer to your question with the advanced search tool, when using a PC? Ditch the handphone, come back later on a PC, and try again.

-=-=-=-=-=R E A D ! ! !=-=-=-=-=-

Whoa Nelly !  Want NVC Info? see http://www.visajourn...php/NVC_Process

Congratulations on your approval ! We All Applaud your accomplishment with Most Wonderful Kissies !


#4 ubamama



  • PipPipPip

Posted 02 April 2013 - 07:01 PM

call that number again just don't press any of the options after a while an operator will pick the call and ask you basic questions before redirecting your call. it might take up to 20mins for somebody to answer your call. I did mine last week Monday and they arrived today.
  • 1

Entered usa with B2 VISA: 05.23.2010
met my wife: 06.02.2010
Got married : 10.28.2010
sent AOS: 03.11.2011
receieved by USCIS: 03.15.2011
NOA received : 03.26.2011
Case touched : 03.14.2011
Online update: inital review, the notice of action we sent to u was returend as undeliverable by us post authority. call uscis for rectification as this will affect the processing of your case.
called uscis: asking them to resend the notice of action and that i never change address.
Biomeric letter received: 05.02.2011 { for 05.17.2011}
walk in biomeric: 05.04.2011
another biometric letter received: 05.11.2011
went back for biometric centre: 05.12.2011 { was told that my last biometrics was good}
email and text massage recived: 05.14.2010{we have approved your EAC}
EAC received in the mail: 05.14.2011
applied for SSN. : 05.16.2011
Received SSN in mail: 05.21.2011
Tesxt massage: your case have been updated, status change to testing and interview. 07.26.2011
interview: 07/26/2011 APPROVED
update: Green card production 07/26/2011
GOD IS GOOD!!!!!!!!!!!!!!



Mail out I-751 to Vermont office : May 14th 2013.

Received by USCIS : May 17th 2013.

Received NOA Dated 5/20/13 on : may 28th 2013

Biometric notice received on June 1st 2013 dated 06/26/13

Walk in Biometric : June 5th 2013

#5 J J Moose

J J Moose


  • PipPipPip

Posted 02 April 2013 - 07:37 PM

Thanks for the tips, everyone!
  • 0

#6 kari81



  • PipPipPipPip

Posted 02 April 2013 - 07:50 PM

Why dont you go to the local IRS office in your area? With just a proof of your ID, you can get your tax transcript within a few minutes.
  • 1

#7 markiweiss49


    Senior Member

  • PipPipPipPipPipPip

Posted 03 April 2013 - 02:59 AM

  • 0

#8 Pitaya


    鸳鸯鸟 (AKA A&B)

Posted 03 April 2013 - 02:24 PM

I just received our IRS transcript for tax year 2012, our first year of "MFJ." I ordered it online about ten days ago.

Alas, the associated refund is long gone.... lol

  • 0

Completed:   K1/K2 (271 days) - AOS/EAD/AP (134 days) - ROC (279 days)

> Almost 2 years of our lives involved with the USCIS/DOS "shuffle" & worth every second of it ! <


"Si vis amari, ama" - Seneca


:idea: Read more, post less.... Google can be your friend ! :idea:

Prior apologies if I can explain it to you, but I can't understand it for you.

Keep your timeline current: http://www.visajourney.com/timeline/



#9 J J Moose

J J Moose


  • PipPipPip

Posted 03 April 2013 - 04:59 PM

Found a way to talk to an IRS representative. Turns out if you press 1 for English and then # during the next menu, you get to talk to a real person. I'm on hold now waiting to speak with someone.

Unfortunately, our "local IRS office" is over an hour away, and it's hard to find that kind of time during business hours.
  • 1

Back to Top ↑

Didn't find the answer you were looking for? Try asking our VJ Immigration Lawyers.
Create an account or sign in to comment
You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community.
It's easy!

Register a new account

Sign in

Already have an account?
Sign in here.

Sign In Now

0 user(s) are browsing this forum

0 members, 0 guests, 0 anonymous users

Important Disclaimer: Please read carefully the Visajourney.com Terms of Service. If you do not agree to the Terms of Service you should not access or view any page (including this page) on VisaJourney.com. Answers and comments provided on Visajourney.com Forums are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Visajourney.com does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. VisaJourney.com does not condone immigration fraud in any way, shape or manner. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All reported threads/posts containing reference to immigration fraud or illegal activities will be removed from this board. If you feel that you have found inappropriate content, please let us know by contacting us here with a url link to that content. Thank you.