Most Customer Friendly US Bank?

[Sam and Ben 2]

Yeah like that's what I mean, Deadpool. The rules that they change once a merger has happened but it's in the fine print.

It's not the stuff like, "Your online login will be the same" because that is WELL communicated.

It's the " You used to have free savings but now there is a minimum limit you have to keep in there without charge"

I may not like the limits and/or monthly charges that Canadian banks use, but at least they're upfront about it and tell you right on their damn website. Finding useful information on Chase's website is like expecting a deeply philosophical discussion in World of Warcraft.

Come on, now. You just aren't looking in the right places. Barrens has some of the most thought-provoking discussions I've ever come across online...

This discussion has me concerned, though. My fiance's bank is/was WaMu and though he has mentioned the switch (and how irritated he was that all of his account numbers changed and he didn't know the new numbers), he didn't mention any other changes. I wonder if he just isn't aware?

That's interesting... none of my account numbers changed. I wonder why his did. I'd have him check over his account data very carefully and if he finds anything the least bit questionable, call Chase.

That's interesting indeed. Both his checking and his savings account's numbers changed when his branch started to do the switch...

[DeadPoolX 9]

Yeah like that's what I mean, Deadpool. The rules that they change once a merger has happened but it's in the fine print.

It's not the stuff like, "Your online login will be the same" because that is WELL communicated.

It's the " You used to have free savings but now there is a minimum limit you have to keep in there without charge"

I may not like the limits and/or monthly charges that Canadian banks use, but at least they're upfront about it and tell you right on their damn website. Finding useful information on Chase's website is like expecting a deeply philosophical discussion in World of Warcraft.

Come on, now. You just aren't looking in the right places. Barrens has some of the most thought-provoking discussions I've ever come across online...

This discussion has me concerned, though. My fiance's bank is/was WaMu and though he has mentioned the switch (and how irritated he was that all of his account numbers changed and he didn't know the new numbers), he didn't mention any other changes. I wonder if he just isn't aware?

That's interesting... none of my account numbers changed. I wonder why his did. I'd have him check over his account data very carefully and if he finds anything the least bit questionable, call Chase.

That's interesting indeed. Both his checking and his savings account's numbers changed when his branch started to do the switch...

Were his accounts new? I've had my accounts for nearly two decades. If his accounts are newer, maybe they changed them? I don't know. None of it really makes much sense.

[Sam and Ben 2]

Yeah like that's what I mean, Deadpool. The rules that they change once a merger has happened but it's in the fine print.

It's not the stuff like, "Your online login will be the same" because that is WELL communicated.

It's the " You used to have free savings but now there is a minimum limit you have to keep in there without charge"

I may not like the limits and/or monthly charges that Canadian banks use, but at least they're upfront about it and tell you right on their damn website. Finding useful information on Chase's website is like expecting a deeply philosophical discussion in World of Warcraft.

Come on, now. You just aren't looking in the right places. Barrens has some of the most thought-provoking discussions I've ever come across online...

This discussion has me concerned, though. My fiance's bank is/was WaMu and though he has mentioned the switch (and how irritated he was that all of his account numbers changed and he didn't know the new numbers), he didn't mention any other changes. I wonder if he just isn't aware?

That's interesting... none of my account numbers changed. I wonder why his did. I'd have him check over his account data very carefully and if he finds anything the least bit questionable, call Chase.

That's interesting indeed. Both his checking and his savings account's numbers changed when his branch started to do the switch...

Were his accounts new? I've had my accounts for nearly two decades. If his accounts are newer, maybe they changed them? I don't know. None of it really makes much sense.

Whew. I did ask him about it. He's had the accounts for about half a decade, and when they went to switch over the accounts, he learned that his dad was still listed from when he first signed up with the bank. In order to remove the other name, I guess they had to switch all of the account numbers (or likely, reopen new accounts, same details, etc?).

So although related to the switch, not caused by.

[DeadPoolX 9]

Yeah like that's what I mean, Deadpool. The rules that they change once a merger has happened but it's in the fine print.

It's not the stuff like, "Your online login will be the same" because that is WELL communicated.

It's the " You used to have free savings but now there is a minimum limit you have to keep in there without charge"

I may not like the limits and/or monthly charges that Canadian banks use, but at least they're upfront about it and tell you right on their damn website. Finding useful information on Chase's website is like expecting a deeply philosophical discussion in World of Warcraft.

Come on, now. You just aren't looking in the right places. Barrens has some of the most thought-provoking discussions I've ever come across online...

This discussion has me concerned, though. My fiance's bank is/was WaMu and though he has mentioned the switch (and how irritated he was that all of his account numbers changed and he didn't know the new numbers), he didn't mention any other changes. I wonder if he just isn't aware?

That's interesting... none of my account numbers changed. I wonder why his did. I'd have him check over his account data very carefully and if he finds anything the least bit questionable, call Chase.

That's interesting indeed. Both his checking and his savings account's numbers changed when his branch started to do the switch...

Were his accounts new? I've had my accounts for nearly two decades. If his accounts are newer, maybe they changed them? I don't know. None of it really makes much sense.

Whew. I did ask him about it. He's had the accounts for about half a decade, and when they went to switch over the accounts, he learned that his dad was still listed from when he first signed up with the bank. In order to remove the other name, I guess they had to switch all of the account numbers (or likely, reopen new accounts, same details, etc?).

So although related to the switch, not caused by.

How old is your husband? It sounds like he had a custodial account, where his dad was the primary holder.

When switching accounts he probably had to close the old account and make a new one. That would explain the different account number. I did that years ago with WaMu (I had a money market account and switched to a platinum savings account) and Fidelity Investments.

So long as Chase isn't extracting money from his accounts and everything "seems okay," you're probably all right. Once again, I'd recommend keeping a sharp eye on Chase -- especially if your husband has ANY account type besides a free checking account.

[SapphireDreams 71]

I know all you WaMu customers might beg to differ - but Chase is a great bank in NYC. It's on every corner. I am very impressed by their service and features and convenience.

I guess it's all relative. For me, convenience is the most important thing. They are located 2 blocks from my house and like I said on every corner in Manhattan. I wouldn't go with any other bank here.

[DeadPoolX 9]

I know all you WaMu customers might beg to differ - but Chase is a great bank in NYC. It's on every corner. I am very impressed by their service and features and convenience.

I guess it's all relative. For me, convenience is the most important thing. They are located 2 blocks from my house and like I said on every corner in Manhattan. I wouldn't go with any other bank here.

I'm sure Chase is a good bank. However, with most businesses, the problem lies with communication and the employees themselves. In that respect, I think Chase did a poor job with me. For others that may have not been the case.

[Ban Hammer 12,829]

But, again, I can't get into USAA as I don't have a referal or I'm not military so why suggest that option?

you can always join the military

[Sam and Ben 2]

Yeah like that's what I mean, Deadpool. The rules that they change once a merger has happened but it's in the fine print.

It's not the stuff like, "Your online login will be the same" because that is WELL communicated.

It's the " You used to have free savings but now there is a minimum limit you have to keep in there without charge"

I may not like the limits and/or monthly charges that Canadian banks use, but at least they're upfront about it and tell you right on their damn website. Finding useful information on Chase's website is like expecting a deeply philosophical discussion in World of Warcraft.

Come on, now. You just aren't looking in the right places. Barrens has some of the most thought-provoking discussions I've ever come across online...

This discussion has me concerned, though. My fiance's bank is/was WaMu and though he has mentioned the switch (and how irritated he was that all of his account numbers changed and he didn't know the new numbers), he didn't mention any other changes. I wonder if he just isn't aware?

That's interesting... none of my account numbers changed. I wonder why his did. I'd have him check over his account data very carefully and if he finds anything the least bit questionable, call Chase.

That's interesting indeed. Both his checking and his savings account's numbers changed when his branch started to do the switch...

Were his accounts new? I've had my accounts for nearly two decades. If his accounts are newer, maybe they changed them? I don't know. None of it really makes much sense.

Whew. I did ask him about it. He's had the accounts for about half a decade, and when they went to switch over the accounts, he learned that his dad was still listed from when he first signed up with the bank. In order to remove the other name, I guess they had to switch all of the account numbers (or likely, reopen new accounts, same details, etc?).

So although related to the switch, not caused by.

How old is your husband? It sounds like he had a custodial account, where his dad was the primary holder.

When switching accounts he probably had to close the old account and make a new one. That would explain the different account number. I did that years ago with WaMu (I had a money market account and switched to a platinum savings account) and Fidelity Investments.

So long as Chase isn't extracting money from his accounts and everything "seems okay," you're probably all right. Once again, I'd recommend keeping a sharp eye on Chase -- especially if your husband has ANY account type besides a free checking account.

He's 23. And usually he's very strict about balancing his accounts (far more than I am), but I told him to keep an extra eye out.

[thetreble 19]

Sapphire- If I'd have been with Chase since the beginning then Id probably be fine. (although there still isn't a chase in my town)

But, also, the hours don't work well for me either. TD opens until 8pm! Thats ample time for me to get there.

I applied for an account there yesterday so hopefully I will get it all going soon.

[SapphireDreams 71]

Sapphire- If I'd have been with Chase since the beginning then Id probably be fine. (although there still isn't a chase in my town)

But, also, the hours don't work well for me either. TD opens until 8pm! Thats ample time for me to get there.

I applied for an account there yesterday so hopefully I will get it all going soon.

TD hours are great! If I had a TD Bank closer to me, that's totally where I would go. Convenience is very important. Hope everything works out!

[Marilyn. 340]

We have an account with Wells Fargo.. hubby has been with them since 2001 or something.. I have had no real problems with them.. I don't really deal with them directly though.. I do all my banking online or at the Wells Fargo ATM's

our checking account doesn't have any fees besides the 30 dollar overdrawn fee..

[DeadPoolX 9]

I really like TD. I'd rather not have to keep a balance to avoid monthly fees, but at least I can avoid them somehow.

I was originally looking at RBC because my wife banks with them, but every account option costs a monthly fee. That's insane when the account isn't even interest-bearing! I'd be better off hiding my money away in a mattress.

[JillA 2]

Amanda, you're not the only one pi$$ed about your bank troubles! Check out this article:

http://redtape.msnbc.com/2009/07/steven-lo...-app.html#posts

[thetreble 19]

Amanda, you're not the only one pi$$ed about your bank troubles! Check out this article:

http://redtape.msnbc.com/2009/07/steven-lo...-app.html#posts

Haha hilarious.

Not surprised at all. Although, this isn't even about my credit cards! It's about my checking account wher emy money is. That's the scary thing. They have my money and I have no access to it right now.

But I'm p;ulling all my funds as of today. My TD account is set up.