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NVC IV FEE Status - NOT PAID ?

#1 jaykay

jaykay

    Newbie

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Posted 05 May 2009 - 02:38 AM


Folks,

Need some guidance here.

AOS invoice fee bill was received and I paid the fee online. Status subsequently indicated PAID on Invoice page and receipt page 2 days later. No problem here.

Then checked website again a few days later and found IV invoice fee bill could be paid even though hadn't received IV invoice fee notice via email or post. I went ahead and paid the $400 fee. About 2 days later, I found that receipt tab has already updated to PAID with instructions to print cover sheet but Invoice tab still shows NOT paid. Since then I have received the IV document cover page via email as well from NVC but the invoice tab still hasn't update to PAID.

Can I still go ahead and send my DS-230 paper work even though website Invoice tab indicates NOT PAID for IV fee ?
My thinking is as long as I have the document cover sheet with the bar code ...I'm all set ?
Seems more like a bug on the fee payment website ?

I'll call the operator as well to confirm...but wanted to check here with the community on any similar situations.

Thanks for any feedback


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#2 no_where_man

no_where_man

    Platinum Member


  • Group: Members
  • Joined: 09 Mar 2009
  • Country: Egypt



Posted 05 May 2009 - 06:01 AM

the same happened to me
and i called them and they told me i can send the paperwork as long as i have the document cover sheet that prove that i PAID
but ..call the NVC and ask to talk to a supervisor ...and they will put a request for it to be fixed ...
it toook me two days till is showed PAID again ...
no need to worry go a head and send ur papers .but let them know abt it .
Good Luck
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YA ALAH Bless Our Joureny To The End , Ameen

Je T'aime Till My Dying Day

#3 atk_721

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Posted 05 May 2009 - 06:08 AM

QUOTE (jaykay @ May 5 2009, 03:38 AM) <{POST_SNAPBACK}>
Folks,

Need some guidance here.

AOS invoice fee bill was received and I paid the fee online. Status subsequently indicated PAID on Invoice page and receipt page 2 days later. No problem here.

Then checked website again a few days later and found IV invoice fee bill could be paid even though hadn't received IV invoice fee notice via email or post. I went ahead and paid the $400 fee. About 2 days later, I found that receipt tab has already updated to PAID with instructions to print cover sheet but Invoice tab still shows NOT paid. Since then I have received the IV document cover page via email as well from NVC but the invoice tab still hasn't update to PAID.

Can I still go ahead and send my DS-230 paper work even though website Invoice tab indicates NOT PAID for IV fee ?
My thinking is as long as I have the document cover sheet with the bar code ...I'm all set ?
Seems more like a bug on the fee payment website ?

I'll call the operator as well to confirm...but wanted to check here with the community on any similar situations.

Thanks for any feedback

Yeah ,ur not the only one who did this.There is this stupid glinch in their system.The system shows online that it is invoiced and ready to be paid when the actual IV bill have nt been even generated.That's why then the actual bill generates,the online status shoes NOT PAID again.
Call NVC at ur earliest and tell them to fix this and they will tell you that ur request will be sent to a supervisor.
Yeah you can send in ur DS-230 as long as u have the cover page.
Best of Luck good.gif
  • 0
Mar 4,06 I-130 sent ,rcvd Mar 7,06
Oct 24,08 USC, called to Upgrade
Nov 1,08 Citizenship certificate sent
Jan 3,09 Case upgraded.
Jan 6,09 TOUCHED!!!
Feb 13,09 Approved : )


Feb 20,09 Case # assigned
Mar 2,09 bill paid online,DS-3032 emailed
Mar 4,09 NVC recvd fee
Mar 10,09 AOS sent
Mar 30,09 mailed DS-230
Apr 13,09 CASE COMPLETED(per operators)
Apr 20,09 FINAL REVIEW
Apr 21,09 CASE COMPLETED (per AVR)
Apr 23,09 called:INTERVIEW JUNE 24th
Jun 24,09
AP, 1-3 months

Calling DOS begins,here is what I was told
Jul 7,09 No info @ DOS
Jul 10,09 Case sent to DC-pending
Jul 17,09 Pending
Jul 24,09 Pending,you can call every day for update but the day they call him for passport it means something is up so you get to know it before we do
Jul 31,09 Pending AP
Aug 06,09 Call from USEM requesting to submit passport
Aug 07,09 Every thing looks very good,visa issuance is up to the consulate!!!
Aug 07,09 Passport submitted
Aug 07,09 USEM is requesting applicant's passport :)
Aug 17,09-call 1 Visa issued Aug 3rd,EM recvd passport on 10th but still havent returned it
Aug 17,09-call 2 Case pending some kind of processing (URGHHHHHHHHH NOT AGAIN)
Aug 18,09 call to pick up passport,picked up from AMEX
Sep 26,09 REUNION :)

#4 TayRivers

TayRivers

    Hide & Seek



Posted 05 May 2009 - 06:48 AM

Yeh same thing happened to us. One call to a supervisor and it was corrected the next day. I had already mailed the DS-230 when the IV Bill email arrived.

I was told that it would not delay my parents cases. As of yesterday we were under final review.


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#5 It's me

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Posted 05 May 2009 - 09:55 AM

QUOTE (no_where_man @ May 5 2009, 06:01 AM) <{POST_SNAPBACK}>
the same happened to me
and i called them and they told me i can send the paperwork as long as i have the document cover sheet that prove that i PAID
but ..call the NVC and ask to talk to a supervisor ...and they will put a request for it to be fixed ...
it toook me two days till is showed PAID again ...
no need to worry go a head and send ur papers .but let them know abt it .
Good Luck


All is well, this happens from time to time go ahead and send your papers
  • 0

#6 lilies

lilies

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Posted 05 May 2009 - 09:29 PM

QUOTE (TayRivers @ May 5 2009, 04:48 AM) <{POST_SNAPBACK}>
Yeh same thing happened to us. One call to a supervisor and it was corrected the next day. I had already mailed the DS-230 when the IV Bill email arrived.

I was told that it would not delay my parents cases. As of yesterday we were under final review.


Now, it happen to us.. and the bad thing I haven't had a chance to print out the barcode, because we still had an "in process" status, and the next day we received the bill by email and the status change to "not paid". I called NVC and talked to an operator 10 mins ago and she said I should wait 3 business days to see if it will change or not and I don't need to talk to a supervisor right now.. Oh, and something that make me mad, she said it will delay the process headbonk.gif
  • 0

CR1 TIme Line (California Service Center):
2009-03-02 : I-130 Sent
2009-03-04 : I-130 received by USCIS
2009-03-10 : I-130 NOA1 (Check has been cashed on March 11, 09)
2009-03-13 : Touched
2009-03-30 : I-130 Approved! 20 days after NOA1
2009-04-17 : NVC Received and assigned case # (18 days after NOA2)
2009-04-22 : Received DS-3032/I-864 Bill
2009-04-22 : Return Completed DS-3032 trough e-mail (accepted by NVC on May 04, 09, finally after 12 days)
2009-04-23 : Pay I-864 Bill
2009-04-28 : Return Completed I-864 (NVC upload in their system on May 1, 09)
2009-05-04 : Pay IV Bill
2009-05-05 : Receive IV Bill in our email
2009-05-06 : Return Completed IV package/DS-230 (NVC upload it in their system on May 11, 09)
2009-05-26 : Case Completed at NVC (39 days from case# assigned)
2009-06-04 : NVC Left
2009-06-08 : Consulate Received
2009-07-15 : Medical check up
2009-07-29 : Interview Date (PASSED)
2009-08-04 : Visa Received
2009-08-09 : US Entry
2009-08-18 : Received SS card in the mailbox
2009-08-24 : Welcome Notice
2009-09-04 : Receive Greencard (finally)

Removing Condition Time Line (Vermont Service Center):
2011-06-02 : I-751 sent
2011-06-04 : I-751 received
2011-06-06 : NOA1 date
2011-06-22 : Biometrics Notice date, received in the mail on 24th
2011-07-12 : Biometrics Appointment
2012-02-24 : Approved!


For we walk by faith, not by sight (2 Corinthians 5:7).


#7 lilies

lilies

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Posted 05 May 2009 - 10:28 PM

QUOTE (lilies @ May 5 2009, 07:29 PM) <{POST_SNAPBACK}>
QUOTE (TayRivers @ May 5 2009, 04:48 AM) <{POST_SNAPBACK}>
Yeh same thing happened to us. One call to a supervisor and it was corrected the next day. I had already mailed the DS-230 when the IV Bill email arrived.

I was told that it would not delay my parents cases. As of yesterday we were under final review.


Now, it happen to us.. and the bad thing I haven't had a chance to print out the barcode, because we still had an "in process" status, and the next day we received the bill by email and the status change to "not paid". I called NVC and talked to an operator 10 mins ago and she said I should wait 3 business days to see if it will change or not and I don't need to talk to a supervisor right now.. Oh, and something that make me mad, she said it will delay the process headbonk.gif



Another update from me..

I called and spoke to the second operator, she said she could help to correct it and it will take 10-15 days to correct the problem!! headbonk.gif blink.gif
Finally, I called them again for the 3rd times and finally they let me spoke to a supervisor. She said it will only tak 2-3 days to correct the problem, basically it's the time for them to cleared the money from our bank.. what a relief.. but we still hoping the process will be faster than that smile.gif innocent.gif

QUOTE (lilies @ May 5 2009, 07:29 PM) <{POST_SNAPBACK}>
QUOTE (TayRivers @ May 5 2009, 04:48 AM) <{POST_SNAPBACK}>
Yeh same thing happened to us. One call to a supervisor and it was corrected the next day. I had already mailed the DS-230 when the IV Bill email arrived.

I was told that it would not delay my parents cases. As of yesterday we were under final review.


Now, it happen to us.. and the bad thing I haven't had a chance to print out the barcode, because we still had an "in process" status, and the next day we received the bill by email and the status change to "not paid". I called NVC and talked to an operator 10 mins ago and she said I should wait 3 business days to see if it will change or not and I don't need to talk to a supervisor right now.. Oh, and something that make me mad, she said it will delay the process headbonk.gif



Another update from me..

I called and spoke to the second operator, she said she could help to correct it and it will take 10-15 days to correct the problem!! headbonk.gif blink.gif
Finally, I called them again for the 3rd times and finally they let me spoke to a supervisor. She said it will only tak 2-3 days to correct the problem, basically it's the time for them to cleared the money from our bank.. what a relief.. but we still hoping the process will be faster than that smile.gif innocent.gif
  • 0

CR1 TIme Line (California Service Center):
2009-03-02 : I-130 Sent
2009-03-04 : I-130 received by USCIS
2009-03-10 : I-130 NOA1 (Check has been cashed on March 11, 09)
2009-03-13 : Touched
2009-03-30 : I-130 Approved! 20 days after NOA1
2009-04-17 : NVC Received and assigned case # (18 days after NOA2)
2009-04-22 : Received DS-3032/I-864 Bill
2009-04-22 : Return Completed DS-3032 trough e-mail (accepted by NVC on May 04, 09, finally after 12 days)
2009-04-23 : Pay I-864 Bill
2009-04-28 : Return Completed I-864 (NVC upload in their system on May 1, 09)
2009-05-04 : Pay IV Bill
2009-05-05 : Receive IV Bill in our email
2009-05-06 : Return Completed IV package/DS-230 (NVC upload it in their system on May 11, 09)
2009-05-26 : Case Completed at NVC (39 days from case# assigned)
2009-06-04 : NVC Left
2009-06-08 : Consulate Received
2009-07-15 : Medical check up
2009-07-29 : Interview Date (PASSED)
2009-08-04 : Visa Received
2009-08-09 : US Entry
2009-08-18 : Received SS card in the mailbox
2009-08-24 : Welcome Notice
2009-09-04 : Receive Greencard (finally)

Removing Condition Time Line (Vermont Service Center):
2011-06-02 : I-751 sent
2011-06-04 : I-751 received
2011-06-06 : NOA1 date
2011-06-22 : Biometrics Notice date, received in the mail on 24th
2011-07-12 : Biometrics Appointment
2012-02-24 : Approved!


For we walk by faith, not by sight (2 Corinthians 5:7).


#8 Eric&Meijiao

Eric&Meijiao

    Junior Member

  • PipPip


Posted 06 May 2009 - 03:02 AM

This happens when you pay your AOS and then you pay your IV Bill before its actually sent out.

It will show as paid.. Once they generate the bill to you it resets to Un-Paid. I didn't even bother with it. It corrected itself a few days later.


QUOTE (lilies @ May 5 2009, 11:28 PM) <{POST_SNAPBACK}>
QUOTE (lilies @ May 5 2009, 07:29 PM) <{POST_SNAPBACK}>
QUOTE (TayRivers @ May 5 2009, 04:48 AM) <{POST_SNAPBACK}>
Yeh same thing happened to us. One call to a supervisor and it was corrected the next day. I had already mailed the DS-230 when the IV Bill email arrived.

I was told that it would not delay my parents cases. As of yesterday we were under final review.


Now, it happen to us.. and the bad thing I haven't had a chance to print out the barcode, because we still had an "in process" status, and the next day we received the bill by email and the status change to "not paid". I called NVC and talked to an operator 10 mins ago and she said I should wait 3 business days to see if it will change or not and I don't need to talk to a supervisor right now.. Oh, and something that make me mad, she said it will delay the process headbonk.gif



Another update from me..

I called and spoke to the second operator, she said she could help to correct it and it will take 10-15 days to correct the problem!! headbonk.gif blink.gif
Finally, I called them again for the 3rd times and finally they let me spoke to a supervisor. She said it will only tak 2-3 days to correct the problem, basically it's the time for them to cleared the money from our bank.. what a relief.. but we still hoping the process will be faster than that smile.gif innocent.gif

QUOTE (lilies @ May 5 2009, 07:29 PM) <{POST_SNAPBACK}>
QUOTE (TayRivers @ May 5 2009, 04:48 AM) <{POST_SNAPBACK}>
Yeh same thing happened to us. One call to a supervisor and it was corrected the next day. I had already mailed the DS-230 when the IV Bill email arrived.

I was told that it would not delay my parents cases. As of yesterday we were under final review.


Now, it happen to us.. and the bad thing I haven't had a chance to print out the barcode, because we still had an "in process" status, and the next day we received the bill by email and the status change to "not paid". I called NVC and talked to an operator 10 mins ago and she said I should wait 3 business days to see if it will change or not and I don't need to talk to a supervisor right now.. Oh, and something that make me mad, she said it will delay the process headbonk.gif



Another update from me..

I called and spoke to the second operator, she said she could help to correct it and it will take 10-15 days to correct the problem!! headbonk.gif blink.gif
Finally, I called them again for the 3rd times and finally they let me spoke to a supervisor. She said it will only tak 2-3 days to correct the problem, basically it's the time for them to cleared the money from our bank.. what a relief.. but we still hoping the process will be faster than that smile.gif innocent.gif


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