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How Do I Speak to a live person at USCIS via telephone?

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Filed: AOS (apr) Country: Thailand
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It's so stupid... you have to pick the option that says that you've lost your receipt number to get through to a person. I want to say it *2, *2, *6 but I could be wrong. It took me a while to figure that out. Just be prepared that their information is very generic ( call center people reading off of the USCIS website).

so true.. i called and got a live person but she's reading off the website..

The live people there are just the same as the automated system. The are both the same..Its like reading from a script , they will tell you the same thing that you already know and thats the most annoying part of it all :P

yes!! totally agreed!

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  • 4 weeks later...
Filed: Country: Russia
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I just spoke with USCIS about 15 min ago. I just posted how I got there in the K-1 Visa thread. Looks like I put it in the wrong section of the forum. Sorry guys. Hopefully a moderator will move it here.

http://www.visajourney.com/forums/topic/340480-access-to-live-person-at-uscis-customer-service/page__view__findpost__p__5028244

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Filed: AOS (apr) Country: Thailand
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Also just found this thread on this board as well as an overview about calling USCIS. I haven't tried what's suggested here though.

http://www.visajourney.com/forums/topic/293330-calling-uscis/

Thanks for the link..

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(laughing) I remember posting this in 2007. What a lifetime ago!

There are no live persons at USCIS. Our homeland is now protected by drones otherwise known as civil service morons who, rather than live, just exist and need to know nothing, help nobody, have no value to add, or have to do anything at all to earn a comfortable living, and if they do not go postal they eventually wear out and die to be replaced by other drones. Each generation of drone gets more and more marginal by feeding off of the lack of success of the previous generation.

Kidding. When you get the menu, either use the "i got a typo error" or the "i have a RFE" option and you will be connected to one of the drones directly. Wear tinfoil over your head or something as protection because they will suck the life right out of your brain and toy with your very will to live.

Regards,

David and Nitadyah

 

i don't get it.

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  • 7 months later...
  • 5 years later...
On 12/28/2007 at 8:01 AM, katita1757 said:

Here is the magic trick to your question: Call the USCIS tele.# And choose the 1 for english or 2 for spanish. the in this sequence push these options. 2-2-6-2-4 Use these options everytime you are prompted. :thumbs:

This works....

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  • 5 weeks later...
Filed: Citizen (apr) Country: Canada
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When I was going through the whole immigration process and calling USCIS, I wouldn't select an option but just stayed on the line until the spanish customer service rep would answer. I call these CSR's lackeys because they cannot tell you any information about your case as they do not have access to the system. You have to be pushy and tell them that you want to speak with a tier 2 operator. DO NOT TAKE NO FOR AN ANSWER. They will put you in a queue for a call back. This always worked for me and it got to the point when I would call, I wouldn't let the CSR give their spill. I would just tell them to transfer me to an IO as they would not be able to give me an update about my case.

NATURALIZATION -WOOOHOO

Final paperwork sent to lawyer - 14-Dec-2015

GC-Date: Resident Since 02/13/2013

Sent: N-400 Sent 12/21/2015
NOA: 12/24/2015

Biometrics: 01/20/2016
In Line: 01/25/2016
Int Ltr: 01/28/2016
Interview: 03/08/2016
Oath: 04/14/2016
Field Office: Buffalo NY

I am a US Citizen!!!

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Filed: Timeline
On 12/28/2007 at 9:01 AM, katita1757 said:

Here is the magic trick to your question: Call the USCIS tele.# And choose the 1 for english or 2 for spanish. the in this sequence push these options. 2-2-6-2-4 Use these options everytime you are prompted. :thumbs:

This actually works, haha.  Thanks!!

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  • 3 weeks later...
On 8/9/2017 at 0:54 PM, Addohm said:

Here is the magic trick to your question: Call the USCIS tele.# And choose the 1 for english or 2 for spanish. the in this sequence push these options. 2-2-6-2-4 Use these options everytime you are prompted.

@Anna51 & @CLMIKE check this out.

**N-400** 06-27-2018 : N-400 online & NOA1 || 07-07-18 : received Bio Appt e-mail notification || 07-27-18 : Biometrics reviewed || 09-25-18 : OFFICIAL 3 YEAR ANNIVERSARY || 11-06-18 : Interview 

|| 12-18-2018 : APPROVED; in line to be scheduled for Oathtaking || 02-11-19 : OATHTAKING CEREMONY --

**ROC** (pending)  07-26-2017 : I-751 sent || 07-31-2017 : NOA1 || 09-05-2017 : Biometrics || 08-09-2018 : Case transferred to local office || 12-18-2018 : Card in production || 12-26-18 : received GC --

**AOS/EAD/AP** 02-20-2015 : AOS filed || 02-24-2015 : NOA1 || 03-19-2015 : Biometrics || 04-30-2015 : EAD&AP approved || 05-05-2015 : EAD&AP received || 09-25-2015 : Conditional GC approved || 10-02-2015 : GC received --

**K-1** 08-12-2014 : I-129F Sent || 08-14-2014 : NOA1 || 09-03-2014 : NOA2 || 09-10-2014 : Petition transferred from USCIS to NVC || 09-18-2014 : NVC received || 09-24-2014 : US Embassy MNL received our case || 10-14-2014 : Medical Exam done! || 10-23-2014 : Interview || 10-31-2014 : Passport & Visa on hand --

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2 hours ago, gypsyqueen said:

@Anna51 & @CLMIKE check this out.

Thank you @gypsyqueen:)

K1 visa

05/23/2014 - I-129F package sent

05/30/2014 - I-129F NOA1

08/05/2014 - I-129F approved (NOA2)

11/25/2014 - Interview (approved)

11/27/2014 - Visa in hand

12/06/2014 - POE

01/30/2015 - Wedding

 

AOS

03/03/2015 - I-485, I-765, I-131 package sent

03/10/2015 - I-485, I-765, I-131 NOA1

03/31/2015 - Biometrics appt

05/13/2015 - I-765, I-131 approved (NOA2)

05/20/2015 - Combo card in hand

06/11/2015 - NPIW

09/24/2015 - I-485 approved (NOA2)

10/01/2015 - 2-year green card in hand

 

ROC

07/24/2017 - I-751 package sent

07/26/2017 - I-751 NOA1

08/25/2018 - 18-month extension letter received (dated 08/18/2018)

10/25/2018 - I-751 approved (NOA2)

10/31/2018 - 10-year green card in hand

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