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Hi! Hopefully someone can provide some insight on what to do here for my husband. We moved during the 90 day before his green card expired. I put in a request to update the address the literal day we moved. Received all confirmations that it was updated. In early December we filed for the I-751. It was rejected and returned to us due to missing 1 page of the application. January 5, 2024: I-751 case re-filed January 9, 2024: Text message with case # January 11, 2024: Greencard Expired Case Status: Case was received and a receipt notice was sent. Checked his pre-existing online account and nothing was uploaded, just the old cases throughout the journey. At some point realized we used a secondary email address on the actual application. Made another online account with said email and nothing was there. Waited about 15 days.. no receipt notice or biometrics notice ever came in the mail. Tried requesting an OAC code. continuously received this generic message “ After 30 days passed, contacted USCIS. They told us to reach out to the lockbox. The lockbox responded after weeks that they do not print I-751 receipt notices and to reach out to customer service. Submitted an online case for missing notice. Was informed we’d receive a response within 30 days. Went back to customer service and the agent was like “ they don’t reprint notices since when…we’ll have to agree to disagree” The agent stated we had to wait on the response for the missing mail and that he’d open a request for the OAC code. A few days go by and we receive a response for the OAC code and it’s the same generic message as above. February 20, 2024 Response for the missing mail service request received. Stating on Jan 5 , he was provided with account acceptance notice that gave instructions on how to access his online account. Xyz about adding the case and an unfortunately your account does not include a receipt notice. If it has been more than 30 but less than 180 days since the date of receipt, you can email the lockbox for a duplicate notice. At this point I’m annoyed because the lockbox has already stated they don’t reprint I-751 notices. It’s even in their auto response to any email sent to them. We immediately contact USCIS. Explain the issue and advise how the OAC code has been requested at least 10x at this point as well. Agent states she’ll try to submit an urgent request for them to send a new notice & code and to have someone call us for an ADIT stamp for his passport. About 2 weeks past by & No one ever calls! The Service request for the new notice receives the same generic OAC response. We then submit an online request for an ADIT appt. Maybe a week passes and receive a response that the appt isn’t needed due to him having a pending I-751 and a receipt notice indicating a 48 month extension. We call them back again and this time I’m on the verge of tears because he can’t work and we have an international trip coming up the first week of April. The agent listens intently and finally agrees the continuous loop is unacceptable. She types a very long detailed request asking for an ADIT stamp. The very next day a Tier 2 agent calls him and takes his information down and says she believes the holdup may be no biometrics?! (Unsure how because he did biometrics to get the original green card and it seems everyone’s is getting reused)She advises she’s going to relay the request to our local ASC and we should hear something back in 15 days. 2 days letter he receives an email from the local ASC that his address was updated. Confused as the verbiage about the address being updated is in the findings/response to the service request section..we call Uscis again. Received a rude agent and after demanding to have another tier 2 callback, the agent hangs up in my face. 1 day later, I can see via the case tracker that the service request was assigned to an agent. Another day passes and he receives an email that the ADIT has been approved and will be mailed out. We received the ADIT stamp in the mail yesterday March 7, 2024… However we’re both extremely nervous about him using it. The photo they used on it his head is kinda tilted and we have no earthly idea where the photo came from! It’s not a passport style photo or anything he took for biometrics. It almost looks like a selfie! Aside from that his birth country is spelled out SRBIA instead of Serbia. Idk if they’re using the abbreviation. We’re just afraid he’s going to have issues boarding his flight to America with it. at this point I just wish we could finally get a reprint of the Receipt notice for the I-751. I’m just not sure what else to do in this respect. Has anyone had issues traveling with the I-94 with adit stamp? It has an embossed seal on it and the paper is like cardstock.

I had some PTO left over from this year which I can roll over till January (only), so I thought I'd use it to go home and visit family. The flight is booked and paid for already, I am due to leave on 1/12. On 12/13, a friend (also British) called me to ask about some visa stuff, which prompted me to check my old I-797s; and to my horror I saw that the 24 month extension period had already expired. I logged onto USCIS straight away and checked online and saw that my case was approved, so had a huge sigh of relief. Now I am back on the roller coaster ride of emotions again - the language on the website led to believe that I would receive my actual I-551 in the post before Christmas. However, I actually received another I-797 that says my request was approved, but also that I should not travel. Has anyone else here experienced a similar issue? Did you have to get an I-551 stamp at the local USCIS office? Are appointments easy to get? Are you able to travel with just this I-797 (I travelled many times on my old extension letters)? Does the GC actually arrive way before 60 days? I am transferring in Dublin if it counts for anything - they were very good with traveling with the extension letters in the past. I'm also hopeful that should not travel is not must not travel.... Any information and advice is greatly appreciated!