RM 00202.315 Enumeration At Entry
http://policy.ssa.gov/poms.nsf/lnx/0100202315Answer "Yes" to Questions 33a. and 33b.on Form DS-230
He will then need to allow at least 3 weeks to see if the Enumeration
At Entry process works. If he doesn't receive his SSN card within 3
weeks it's time to head on down to your friendly neighborhood
SSA office.
Find office:
http://www.ssa.gov/locatorIf he has been assigned an SSN the office can provide him with the
number. However, it is has been over 14 days from the day the SSN was
assigned and he hasn't received the card he will probably need to
apply for a replacement card.
Take proof of age, identity and work authorized alien status.
Proof of age is not needed for a replacement card.
Birth certificate and I-551 card or MRIV with temporary I-551
language and passport should be enough to take into the SSA office.
http://policy.ssa.gov/poms.nsf/lnx/0100203410RM 00203.410 Evidence of Alien Status for an SSN Card for an Alien
Lawfully Admitted for Permanent Residence
B. KINDS OF EVIDENCE ESTABLISHING LAPR STATUS
-- I-551, Permanent Resident Card
-- Machine Readable Immigrant Visa with Temporary I-551 Language
Note: The MRIV shows the alien's identification number ("A" number) as
the "Registration Number" in the upper right-hand corner of the MRIV.
If he applies in the SSA office for an original SSN or replacement card
the SSA office will try to verify his status through the SAVE system
while he is in the office. If they can't, they will send a form G-845
to immigration for manual verification. This could delay the assigning
of an SSN and/or issuing a card for weeks and some times months.
If the SSA office does send the G-845, I suggest that he go back to the
SSA office no more than once a week with his documents to (1) ask them to
check SAVE again (2) ask if they sent a G-845 (3) if yes, did it come
back (4) after 30 days ask if they have followed up on the G-845 by
calling or sending another mark "second request."
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http://policy.ssa.gov/poms.nsf/lnx/0100203720RM 00203.720 Verifying Immigration Documents
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http://policy.ssa.gov/poms.nsf/lnx/0100203735RM 00203.735 Requesting Online (Primary) Verification By SAVE
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After having waited at least 30 days and your local SSA office doesn't seem too concerned about following up on the G-845 he can try contacting the SSA Regional Office (RO) responsible for your state:
http://www.ssa.gov/pressoffice/natlpocontacts.htmlRefer them to this:
http://policy.ssa.gov/poms.nsf/lnx/0100203740RM 00203.740 Requesting Additional (Manual) Verification By DHS
B. PROCEDURE – HOW TO REQUEST MANUAL VERIFICATION
STEP 6
DHS should respond to SSA within 15 federal work days after receiving
the Form G-845. If DHS does not respond within 15 federal work days from
the receipt of the G-845 from SSA, follow-up with the DHS, USCIS
Immigration Status office. (Allow 15 days plus five additional federal work days of
mail time for the G-845 to be received at and returned from DHS.
Follow local practice to follow-up with DHS. Some SSA offices have an
arrangement with the DHS, USCIS office to telephone for the follow-up
contact; other SSA offices send a copy of the original G-845 annotated
“second request.”) If the DHS response is still not received within 15
federal work days after the follow-up contact (if the follow-up is by
mail allow five additional federal work days of mail time for the G-845
to be received at and returned from DHS), make a second follow-up
contact. If the DHS response is not received within 15 federal workdays
(again, if the follow-up is by mail, allow five additional federal work
days of mail time for the G-845 to be received at and returned from
DHS), after two follow-ups, contact the RO. Also report to the RO any
trend that shows a serious deviation by DHS from the above time frames.
The RO will consult with central office.