QUOTE(Mel and Syl @ Dec 12 2007, 10:31 AM)

Hi everyone just wanted to share some news with ya'll. We called the service center using the RFE thing yesterday and got a very rude lady on the phone (i would like to call her something esle though) anyways, she told us that she cant give us any info on our case because we had call the PROBLEM line, HELLO???? I think we are having problems with our case

That good for nothing person didnt even asked for our case number and after minutes of feeding us some BS she just hung up on us.

Well, we called back again and had a nice guy this time who was really patient and had a look on the computer. He wanted to do an other service request but the system did not allow him because they have done one on dec 4th. He said that we should hear something very soon and also told us what to do when we get approved. Of course we already know what to do but we let him talk, at least some was willing to talk so we just let him. I am tired of hearing "you will get something very soon" but there is nothing we can do at the moment. The letter we sent to Senator Webb yesterday already has been delivered so maybe they will be able to do something for us.
Wow Mirla, you got touched today? I am sure thats a good sign, your approval is surely coming soon.
Hey Syl, soch posted something back in Oct., which may be of help to you. I saved this in my notes in case I ever needed it, so here it is:
"Ok, I originally called using the RFE trick... then the lady asked, "when did you send application", i said "back in may" she said, "Oh, before July?", I said, "yes" she said, "you should call back the 800# press 1 for english, then 2,2,6,2 then instead of putting your case # press 4.. this will send you to request a referal for your status they will then send Vermont an email." Well I did as she said, I plugged in the #s got a live person (after being on hold) I told her I was concerned because I had not heard anything and wanted to check on the status of my petition. She said, "hold on I will transfer you to an officer" I waited, the officer asked for my case #, confirmed address and told be i should receive something shortly since i was approved 10/15"
Not sure if this is what you have been doing, but thought I would post it again on the odd chance that this could help you!
It is so ridiculous that they've been string you guys along for soooo long. I pray that you will finally get your good news!