Well I called and put in our Receipt # and the automated system tells me "" Status CAN'T BE FOUND"
So, I wanted it to be repeated to me and again said same thing, so I got connected to a csr and she told me that she would escalate call and get me to someone else. So, she transferred me over and I had to wait for over 20 mins or so.....I finally got to an officer and I told her the information that she was needing.
I was told that our case has not been assigned to an officer and she would send an email to the dept and see what is goin on. She then told me to wait 10 days to see if there has been any updates on the uscis page and if not , to call back. Also that our 6 mth period would be Dec 12th, and she also told me by this date to callback as well (( LIKE I DIDN'T ALREADY KNOW THAT ))
also, I am fighting a bad cold and have lost my voice, so it was a difficult call to deal with
Has anyone else here had this happen to where the case status stated that " IT CAN'T BE FOUND" when calling USCIS??
thanks
Aisha
