QUOTE(MsZ @ Apr 17 2008, 05:13 PM)

If I don't see something in the next 2 weeks I am going to do as I suggested above. Since we can't call to get attention, resubmitting the paperwork with the NOA1 and a letter asking if somehow they misplaced the original documents or filed them incorrectly or god knows what and that the received date was to be honored, not the NOA1 date and therefore could they please ensure that the application is put in the proper order for review, seems all we can do. If we use their processing times, we'll have to wait for several months to be able to even talk to them (legally) on the phone.
If they lost (misplaced) files, would they admit it? And would they be forthcoming or would we have to ask and then, what constitutes a legal time to ask? (And if they find a December 2006 application sitting under a file nobody has looked at for a long time, will they change the date back to December 2006??

)
That's not true ! Once you file any application with USCIS, it is entered into their computer system, so that they can sort it out. It is not paper based system. You get the receipt notice of any application from their computer system. Sometimes, date goes back due to the reason (one guy got RFE and he/she sent the docs back to the USCIS and when they posted the date on the web site periodically, it was that bad guy's priority date), not because of one file sitting inside a drawer.
Why some people is getting approvals faster than others could be for many reasons:
1) Which officer handles the case
2) If the application is clean (with all required docs and completely filled forms)
3) If it is expedited case
4) And so many other unknown factors...
But personally, I don't like USCIS the way they work. Recently, they have made tremendous improvements such as speeding up FBI name check, adding additional staff (of course, with our money) etc. I know couple of my friends who are stuck in FBI name check for more than 2 year !!! FBI has to clear 300,000+ cases from the name check.