The calling center isn't always the nicest people. Our petition was returned to California for further review by the consulate. When I called and asked if there was some sort of timeline I could watch to see when they would be working with a case like ours I was told that cases like ours aren't high priority. When I said, how will I know what to expect for a processing period I was told "listen, this is the price you pay for marrying a foreigner".
Now I understand we all have to wait our turn, but come one now, at least tell up a month, a few months, a year...whatever. Not, when they get around to it!
Sorry...venting....I need chocolate..