CALIFORNIA SERVICE CENTER EMAIL/FAX INFO (11/01/2007):

Things moving a bit too slowly for you at the CSC on your K1 VISA Petition? Want to contact them about it? Here is an email address that worked for me on 11/01/07:

CSC-XII.129F@dhs.gov

You can also fax a more formal inquiry using the CSC Fax Inquiry Form. Here is a link to the current form (last revised 10/2002):

http://www.artistsfromabroad.org/pdf/a_blankcscfax.pdf

The best fax number to use (at least it worked for me on 11/01/2007) is: 949-389-3482. The Fax Inquiry says the number is reserved for "Premium Processing" but it was the only number that I found that worked. I tried many of the others listed on the form but they had been disconnected or were no longer in service. This is not too surprising as the form was last revised in October 2002. Perhaps you can find better information. I tried but was unable to find other fax numbers that worked or a more recent version of the Fax Inquiry form.

The contact information for CSC changes constantly so I have no idea how long this information will remain valid.

GOOD LUCK,

Buck - Your Brother in Arms

Buck, did you get any results from either the email or fax?

I got TWO responses (1 email; 1 phone) to my email from two separate CSC Case Officers within 24 hours. I practically fell off my office chair to say the least !!! What a pleasant shock.

I still have not received any response to the fax but CSC guidelines say there is normally a 15 day response time to fax inquiries.

Thanks for the e-mail address. I just fired off an e-mail to them.

Wow, that practically knocked me off my chair too!!! Email sent, I'll report back here on results.

Thanks!

Wow, the times they are a changing

Eh, the times seem to be pretty much the way they've always been. Here's the reply I got:

The California Service Center (CSC) does not accept inquiries from the general public via email. All inquiries must be submitted to the National Customer Service Center by calling 1-800-375-5283. The National Customer Service Center will route your inquiry to the appropriate USCIS District Office or Service Center, and will track your inquiry to a final resolution. If you've received a transfer notice regarding your case, please inform the National Customer Service Center at the time you submit your inquiry. The National Customer Service at I-800-375-5283 is available Monday through Friday, 8:00 AM to 5:00 PM, PST.



The status of the case, processing dates, addresses and necessary information can be found on line at www.USCIS.gov. Under “Check Case Status”, enter receipt number i.e. WAC. You can also sign up to be notified of any changes occurring with this petition.



Officer Hopkins

csc

At least they responded quickly but sorry to see that they gave you the brush-off. I should have maybe mentioned that I am an attorney with 15 years litigation experience and the email that I wrote to them was pretty stern. Perhaps they did not view me as a member of the "general public" because of the "attorney" byline on my email signature.

I guess I am confused why you are inquiring with the USCIS when you appear to have been approved in September

I received the same response but will begin to press

Because I was approved 6 weeks ago and NVC never received my petition. I had to contact CIS to have them locate my petition and determine the reason for the long delay in transferring the petition to NVC after it was approved by CIS.

Man, it's times like this that I'm glad we're "done" with the VJ process. We'll have more to do in about 18 months, but at least we don't have to track it down and wait, call..... wait some more.... e-mail...... wait some more.

Be patient guys, your time will come! I know it sucks, but keep your eyes on the prize! Some of us have made it through so at least there's proof that the system eventually works. It is real!

It took about 5 or 6 weeks for ours 3 years ago, so this seems normal.

Perhaps it was normal 3 years ago. The two CIS Case Officers that responded to me yesterday did not think it was so normal. Likewise, the NVC did not think it was so normal. They stated that usual transfer time was 2 to 4 weeks which is what prompted the email to CIS in the first place.

Dang, I shoulda had you write it for me.

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I'm with Slim about letting the sytem work. I can also understand Buck's frustration. My wife's K-1 application was sent to NVC within about a week of the approval. By the time I got the actual approval notice our file was already in Kyiv.

I'm surprised that the fax line you gave is still working. Usually once the line becomes public knowledge, they shut it down. The CSC had a call line a few years ago when there was a large case of shredding files. It was open for about 1 1/2 to 2 months before they shut it down. You would have better luck calling Fort Knox and asking how much gold is there, than you would getting through to CSC directly.

By the way, the shredding was by a contractor, not an employee, and he is doing time in a federal facility in California.

The NVC received our petition on 11/02/2007 which was 44 days (6.3 weeks) from our 9/19/2007 NOA2 date. Now we will hope and pray that the NVC's review is problem free and that they forward the petition to the Moscow Consulate quickly.

We thank all of you for your words of encouragement and advice.

Buck & Natalia