Exactly 4 weeks ago I sent some important documents to the NVC that they had requested, trough priority mail. My tracking receipt shows it was delivered to them on Sept. 10 .
Today I called them and they said they had no record of recieveing these documents!
I don't know if they lost it or what. Isn't is suppose to be in their computers by now? Its been 4 weeks!

Ayways.. so the operator suggested that I should said them again to be on the safe side
She said I can do it through e-mail. I have never sent them anything through email before.

Can someone please advise wheather I should said it through e-mail or Priority Mail? I just want them to enter it into their system ASAP! since its already getting delayed for no apparent reason!
WHAT SHOULD I DO?! I NEED TO DO SOMETHING FAST!
I AM FEELING SO FUSTRATED!

PS: I have a lot of attachements (documents) that I would need to attach, tht wont be a problem will it?

I am in similar situation.
I learned quicl not to talk to first person on phone. Ask for supervisor. They can find your docs if they want. They are in thier mail room right now. They have bar codes to track it. They are just busy & dont want to address your exact case. Same for me.
Dont wait for them & all this wait 90 more days crap. I did that & wasted those 90 days.
Good luck

sorry for ur problem.
I had to send some missing document to the NVC so I called them and the operator told me to just scan and email them. so I did and waited for like a week and I decided to mail them and not wait. and till today I've never got a respond for that email. thx god I didn't wait.

If they told you to do so, then why not give it a try. Scan all the documents, put your case number on the upper right of each documents and used it as a subject line.

Its just a piece of advice.