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liz_legend 'n Ol
I think it's always best to get people's views on a company's service..

Wanna know yours smile.gif


HAVING MAJOR ISSUES PICKING A TV CABLE PROVIDER
Karin und Otto
good.gif
liz_legend 'n Ol
Ok, I kinda meant Service Providers (ie, cable, internet, phone etc)..
but thanks!
raymaga
We've been pretty happy with Comcast.

jasman0717
I have had very good service with Verizon for phone service. I left cable a few months back and went to dish and can't believe how much better quality the picture is, screw cable wacko.gif
JJWashington
Verizon and comcast
KarenCee
Right now we use ATT/Cingular...so far no problems, not even when I added an international calling plan to my cell service (while my husband was still in NS), when I cancelled said plan, and when I added him to our existing service (complete with new phone upgrade for free).

Some like Verizon...I hated their customer service. That's just my opinion and in no way should be taken as fact.
bora bora
I voted OTHER since I don't have any of those companies. I have Sprint now and although their customer service is HORRIBLE - my bill is low because I have a decent plan and a government employee discount good.gif .
Bright House is the worst - and their rates are HIGH.

JeanneVictoria
ATT/Cingular
KansasDragon
As a computer support person.. I've always preferred Cox.

They have been the easiet to work with on support issues, and will keep battling through problems shoulder to shoulder with me if needed.

Their installers and support people are usually very good, and when I get one that's not, it's very easy to get a replacement tech in the game quickly.
Nessa
none, they all suck!
tom&tata
Verizon was okay. We moved to the area without Verizon service and had to switch to AT&T. It was horrible experience trying to set up a phone connection with AT&T.

Comcast is okay.
SoL.
I have T-Mobile for years, very happy with it. And for TV, Direct TV. I had cable before and it sucked so bad that I switched to dish good.gif .
Maria~n~Dane
Other! although we were very happy with Directv, they screwed us when we moved to Nebraska, told us we wouldnt have to pay to have our service hooked back up...but they tried to charge us $199, hubby told them to eff off, after havin a 30 min arguement with the supervisor on the phone, so we went with cable...and they suck! hoping to switch to Dish network soon blink.gif
almaty
verizon for cell phone..good

charter..for internet..poor and costly

direct tv...has been good...
Queen Jenn
I LOVE VERIZON. Very happy with their phone service. We have DISH and like that as well.
derekkj
Have Verizon cell phone and local land line and been pretty satisfied. I used to have a great North America calling package with ATT - 1200 minutes and free calls to Canada for $50! - but when they merged with Cingular they refused to honor it if any changes were made to my account - like adding Derek for instance. crying.gif And it seems like no one has a good North America package anymore, so we made the jump to Verizon. Just FYI, Verizon made a deal with DC metro and are the only company to provide service to customers in the metro tunnels which is the big reason we went over to them.

We have Pioneer Telephone for long distance and love it so far. 3.9 cents a minute to Canada and good rates for the rest of the US. http://www.pioneertelephone.com/ We used to use Skype and I liked it. But our internet connection was a bit too slow for it sometimes resulting in some delays that used to irritate Derek.

We have Comcast cable but only because that's what our apartment complex provides. Recently it's been really crappy and I would love to be able to switch, but it's part of the rent, so I am not going to pay for it twice!
MissStacey
We have Cox. It is the only one I really know about here in the US.

I haven't seen any problems with it.

I love HBO on demand. I don't know if all cable companies have it.
*Marilyn*
we used to have Verizon for our phone and our DSL... it totally sucked...

Now we have Vonage for the phone and Time Warner for our Cable... no problems so far good.gif
Magenta
AT&T/Cingular work well for us.
*Marilyn*
whenever I see the title for this poll I think of that song from the commercial laughing.gif I don't even know what the commercial is for laughing.gif

here is the whole song.....
trailmix
Well I don't have any experience with this yet however my Sister does and as I speak to her on the phone a lot - I felt able to give a review haha!

Anyway she uses Time Warner now. She was with AT&T for a few years and it was ok, however when she moved about a mile, to another house they dumped her as they said they couldn't offer enhanced 911 in the area. Lovely.

So she switched to TW - btw they don't have a lot of choices where they live. She likes them though, she had a problem with her internet (turned out to be the computer) but they came out the next day to look. For phone, cable and internet she pays about $145 (incl tax).

They have voip which is very handy as she has unlimited calling to Canada.
Toshtishtash
I love the on demand on comcast cable good.gif
liz_legend 'n Ol
bump!!!!
liz_legend 'n Ol
ok, getting the major run-around with verizon when I"m just trying to ask them if I can order Fios TV at our Arlington VA address!!!

wasted 30 mins of my life on their customer service recording...

and then it just hangs up on me while i'm on hold with a specific dept!!!

who else can I use in the Arlington VA area? Cox's website said they don't service the area and I should see comcast. But comcast is $55 per month which I think is ridiculous for the next level up from BASIC cable.

sigh.
~Nini~
Right now we're using Comcast for our cable on demand and internet. So far I haven't had any complaints about either - and I've never had on demand cable, so I'm loving that. laughing.gif

Bee and I are going to try out AT&T Cingular for our cell phones, since we didn't like any of the phones that they were offering at Verizon. My in-laws have AT&T and rave about the service.
bradcanuck
I Love Cox.

Well... you know what I mean.
sparkofcreation
I guess Comcast is okay now that they've stopped the thing where they were illegally reducing the bandwidth of anyone using Vonage instead of Comcast Voice ... it only took a court order. And I guess I don't mind too much that they keep bragging about how "lightning fast" their cable Internet is, so what if it's 6Mbps for more money than I used to pay for 15. And they have really cool ads. I'd tell you about them, but they're not funny unless you see them because they're all visual gags. We have a pretty sweet cable package, basically for an extra $5 a month we get on-demand and music channels (which we do listen to a LOT) without having to buy a real "digital" package.

I liked Cablevision okay except they did call me two or three times a week trying to get me to switch to Optimum Voice when (1) Vonage is way better and (2) at the time, Optimum Voice went down every time there was high traffic—i.e. every night from 6-9 pm and all day on weekends.

All cable companies suck @$$, if I had a choice I'd go with whoever was cheapest.



Vonage is all that and a bag of chips, but they're in some legal hot water so I don't know that I'd expect them to stay that way. But we pay less than $25 a month including international calls.
Journey Completed
Suddenlink for cable and internet... they tend to shut down for maintenance at times, mornings from apx 2 to 5 ... when I called them to complain they told me they can't do that during the day... but then is when I sleep when I'm working late night shifts laughing.gif
liz_legend 'n Ol
I ordered Comcast cable today during a chat session!!! it was awesome!

and no contract!! sweet!!!!!!!!!!!!!!!!!!!!!!!!!
jasman0717
Satellite just keeps getting better and better good.gif
EsOrEnNa
QUOTE(Karin und Otto @ Oct 9 2007, 10:47 PM) *
good.gif


and COX!! good.gif
yogib37
QUOTE(toshtishtash @ Oct 11 2007, 03:58 PM) *
I love the on demand on comcast cable good.gif

yeah it is great to have ondemand with comcast... only problem is 'IF IT WORKS'

I work for comcast. Every time I go to a house I get bitched out or get a ear full how crappy the customer service is, and how they don't do things like they said they do etc..

I have comcast cable and I had aldelphia before comcast took over, When I had adelphia I never had any problems with my cable, just the box and I return that and then no problem after that, Now with comcast, I get some kind of daily problem or pixlating on my tv.

When my wife comes back home, we plan on buying a house, I will get Direct TV since by year end, it will have 100 HD channels.

The managment at comcast SUCKS....

Customer Service ranks #2 in the nation in worst custermer service of all companys..




QUOTE(liz_legend @ Oct 29 2007, 12:37 PM) *
ok, getting the major run-around with verizon when I"m just trying to ask them if I can order Fios TV at our Arlington VA address!!!

wasted 30 mins of my life on their customer service recording...

and then it just hangs up on me while i'm on hold with a specific dept!!!

who else can I use in the Arlington VA area? Cox's website said they don't service the area and I should see comcast. But comcast is $55 per month which I think is ridiculous for the next level up from BASIC cable.

sigh.


Direct TV or Comcast.. COMCAST serves Arlington.
liz_legend 'n Ol
I went with comcast for my cable

and verizon for the home phone and internet

ONLY THING IS AFTER VERIZON WORKING ON MY INTERNET ORDER FOR TWO WEEKS, I CHECK THE STATUS ONLINE TO SEE THAT IT HAS BEEN CANCELLED

CALL THEM AND WASTE 50 MINS ON THE PHONE FROM ONE DEPT TO ANOTHER WHERE KNOW ONE KNOWS ANYTHING TO FINALLY GET TO THE 4TH DEPT AND THE GUY THEN GOES ON A CONFERENCE CALL WITH THE TECH GUYS AND THEY TELL HIM THAT THEY CAN'T PROVIDE INTERNET TO OUR ADDRESS.

wtf????


you can provide home phone service but not internet?? and it takes you two weeks to figure this out???

Went back to comcast to see if they can do our internet too and that took 10 mins to set up and the modem should be here in 3 days.

I Comcast

liz_legend 'n Ol
bump
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