QUOTE(TBoneTX @ Dec 20 2007, 12:47 PM)

QUOTE(maria_n_john @ Dec 20 2007, 05:56 AM)

Thanks for the advice, T, I'll find your prior post and see if I can work my way through the maze. Hopefully I can get through sometime today.
Thanks again.
Bestt wishes to you.
Gracias, John. You may have already found the referenced messages; I am at work now, where I have access to the prompts (for cases at the California Disservice Center):
800-375-5283; 1,2,2,4,2,1; your case number; 1,1. There is no need to wait for the recorded voice to explain all the prompt-options; just hit them in order.
If I'm not mistaken, this is the correct route to bypass the screen-callers (most of whom, in my opinion, should die in a corner) and directly reach an Immigration Officer. Let us all know what you learn!
Note: I will be off-line from Dec. 21 until late Dec. 25. Merry Christmas to all, and to all a good day (it's nearly noon, at this writing). Those desiring pun-ishment during that time must suffer, unless the good Mox rushes to provide aid, si man.
Hey T, thanks again for the help.
I took your advice and called, using your numbers. You were absolutely right. I talked with a gentleman (he truly is). Basically, he listened to my story and then said "Let me look and see where it is. Ok, I see it is undergoing background check."
For everyone's information he said background checks are also random, that some take longer than others. Mostly, though, he assured me the file is not lost, that it is in a department and he used a term which I forget to imply that my case has been there a long time. By that I assume they are aware how long it has been.
He then went on to suggest that Maria's interview date could come in March.
All in all he was helpful and a nice guy.
Thanks for your advice T and thanks to him I feel a bit more comfortable about all this than I have been feeling.
Merry Christmas and happy new year.