This seems so silly to me.
My Husband and I have joint accounts, we needed a print out of these for our I-864, not a big deal....
Last week he goes to the bank, gets the print out. All good except all it has for identification at the top is: Produced for <Husband's Name>. No address - no mention of my name (I am the sponsor).
So yesterday he goes to the bank again - tells them what he needs, no-can-do - if your wife was here in the bank we could print her name on it, but she's not so we can't. They printed another one out while he was still standing there - he isn't sure why, maybe trying to print one with our address? It came out with zero identifying info on it. He walked out.
I call the bank today (TD btw). I tell them what I need and why I need it. No-can-do. Can't print a statement with both your names on it, don't really have the facility to print your address either. She said this was because of the Canadian privacy act and I should really call my MP and complain (as an aside).
She then said she could have a letter written up by tomorrow with the information I needed. Even so, she will have to write 2 separate letters, one with my name and one with his - but it will state it is a joint account - uh huh. I have asked that it be done today, she will call me right back (an hour ago....).
She said I could have had said statement - in the mail - if we received mailed statements (which we don't). Have I just got some kind of kooky bank or have any of you experienced this?
