QUOTE(rebeccajo @ Aug 2 2007, 12:22 AM)

QUOTE(LisaD @ Aug 2 2007, 12:11 AM)

QUOTE(rebeccajo @ Aug 2 2007, 12:04 AM)

People do need to be responsible for themselves.
I think though Lisa, what you misunderstand is this - it's best if the site is easily usable. Not just for the sake of the members, but if it is to survive.
Business doesn't survive if it remains stagnant - it has to adapt to the changing needs of the customer or client.
We 'old guard' don't have a problem with change - as is often suggested when these discussions come up. We simply want the site to FUNCTION as well NOW as it did THEN.
When it appears that people are having difficulty navigating the site to find what they are looking for, or re-inventing data because we aren't collecting it for them, then IMO we need to take a hard look at why that is occurring.
The site is easily usable. Obviously bigger, but I don't see a problem in the user-friendly aspect.
I'm not against change for purpose....but change for the sake of it seems a bit superfluous. In this particular thread, 'ambassadors' would be a horrendous move for the site in general.
Admit it - you've been around here a while too. That makes it different for us. We already know our way around.
We've got an awfully lot of people looking for things.
I don't see it as 'changing' VJ. I see it like a closet, or a storage cupboard at my office. Every once in a while, it's probably necessary to tidy it up.
Maybe all we need is to change the colors of some things to help people find them - visual changes. Make the "search" button bigger - I dunno. Any tool that can help people find their own answers can't be a bad thing.
Depends on what aspect of change we're talkin about though.
When I first got here, I don't particularly think I was all that computer savvy....I also had a nice new engagement ring on my finger & I was on the phones with cruiseline coordinators cos I was planning a big azzed carribbean wedding

I thought K-1 was some dog related thing, and don't even get me started on NOA1,RFE, AOS, EAD, etc.
Granted, my period here before filing is wayyy longer than most...but I had a nose around on the site several times, and little by little all my questions were answered.
Ironically, I do feel for the sake of 'simplicity' that things are getting more complicated. Posters will freak out...we all have at some point. None of us can control whether XYZ is going to have a panic or not. Truthfully, I'd worry about a Petitioner who DIDN'T panic at some point of this process. Is it rational? Not always....but natural? Yes.
The guides are there, faqs, links to uscis, all the forms...and that's even before checking the forums! And the forums have so many threads with the same question and the same answer 500 grillion times

Let alone the search feature! Now E is workin on video tutorials....what else needs to be considered? Aren't the bases well and truly covered? What next...we'll be makin housecalls to type out the forms? Go over to a newb's house to lick the stamp?