Hi Larry,
Yes, the Philippines can be a frustrating place to get things done. When you say your gal neends her sss number..that's a bit confusing, becuase its pretty unusual that many fiilipinos , particularly younger ones would have this. Here is the link to the official requirements for getting a Philippines passport:
http://www.dfa.gov.ph/consular/passport.ht...me%20applicantsOne of the funny quirks about IDs in the philippines, is that typically the ID has to still be 'current' or 'active'. So former employer id's, if she doesnt work there anymore or former student ids, if she is no longer a student, often wont be accepted. I never could understand this point, since the ID is simply being offered as an 'Identifier' of the person, not a 'membership' to the issuing organization (employer, school, etc). Of well....when in rome...
Another thing you will sometimes run into with IDs is that some places require those IDs to not be brand new, but instead have been issued for some amount of time - It varies, but I have seen examples of this from 1 month to 3 months.
Interestingly enough, the Drivers License has 'saved the day' for several people I know. Even if they dont driver, they have gone to get a drivers license simply to have this valid government issued id that they can then use for other purposes.. You can see on the Passport site lnk that a DL is one of the valid IDs that is acceptable for passports.
Voting is a big deal in the philippines, expecially in the provinces. You could ask your call if she can get her voter affidavit from her regional office. Also, NBI clearance is (relatively) easy to get.
If they are saying you absoutely MUST have sss, push back or try somewhere else. Ask what the other ID options are possible.
Warm Regards,
Samby