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slim
Anybody else have Moscowflix?

We've had it for about four months, and it seems that within the last six weeks or so, there's been a drop in the level of service. They were never really "fast", but at least the movies would be here within a week or two, and it would be the movie we selected.

I noticed they were coming from Florida, and now they're coming from Massachusetts or somewhere. And now, we're not getting the movie we ordered, (some aren't even on our list) and it seems like it's taking about three weeks for turnaround service. Considering we only got the "one at a time" deal, it kind of sucks now!

Anyone else having a similar experience? I'm thinking of cancelling my subscription, but if some of you are having good results, maybe I'll stick it out.

obender
we had to cancell them after two months... DVDs arrived after delays, would not always play, and customer service seemed to be reduced by company owner answering questions over the phone (politely though)
it is definitely a hard way to get to know european film culture

obender
dxt7339
Yes, I have also noticed that there has been a decline in service. It was not great to start with, but recently it has really been terrible. The one at a time is taking 2 to three weeks and sometime they do not play, sometime it is the wrong film, once the disc was broken... So, thanls for reminding me to cancel this service.

Devereux

QUOTE(slim @ Apr 30 2007, 11:13 AM) *
Anybody else have Moscowflix?

We've had it for about four months, and it seems that within the last six weeks or so, there's been a drop in the level of service. They were never really "fast", but at least the movies would be here within a week or two, and it would be the movie we selected.

I noticed they were coming from Florida, and now they're coming from Massachusetts or somewhere. And now, we're not getting the movie we ordered, (some aren't even on our list) and it seems like it's taking about three weeks for turnaround service. Considering we only got the "one at a time" deal, it kind of sucks now!

Anyone else having a similar experience? I'm thinking of cancelling my subscription, but if some of you are having good results, maybe I'll stick it out.

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