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Captain Ewok
This is in response to another thread and dicussion in the chatroom. I am creating this topic to make it easier to find and to spur conversation specifically on this smile.gif. I am not sure if my title is the best but I am sure you will get the point.

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I would like to thank about 15 people from this thread and in general who were able to come to the chat room and discuss this with me. I think we came up with some great ideas and terrific compromises that will accomplish everyone’s goals.

Regarding the concept of member moderation… We discussed this and it was agreed that one issue is that I can not be online 24 /7 to reply to crazy long gone threads and are flame wars. To this end we discussed how this type of situation is dealt with. The typical response is to lock it (which may take me some time until I get on to see it). The idea we all decided that would work is that just like the "movers" we would add a tool to a few very trusted members’ accounts that will allow them to lock threads, pending admin review. They would only lock threads that were out of control and clearly a detriment to the site and / or a violation of the TOS. They would then be required to email me documenting what thread they locked and why. I would review it and if it was a non issue I would re-open it or leave it closed if it was a real issue.

In our group conversation we all agree that members should never be given any tools that give private information to them such as IP addresses and other information. That would include people not having the ability to suspend people (that would only be able to be done by me). We looked back over the past year or so and only in a rare occasion would it be required that a member be banned immediately and that waiting a short while for me to do it would not a problem (namely for spammers). We also agreed that members should never be able to edit or change another person’s text. That can only lead to problems and privacy issues. I will be enabling members to change their own thread titles at any time in the very near future. Members with any extra tool will not receive 'reported threads' not any other confidential information.

I think a big theme we discussed is that we should make this just another "tool" that members have and not start parading around moderators. Ego's are the only thing that are typically satisfied by that name and that can lead to problems. If the best interest of the site is at heart there is no need for anything other than a few members to check in time to time when they are online and if there is something really bad going on to close the thread and email me to review it as soon as possible. This accomplishes the stop gap measure to react in the near term and retains the separation of members and the site.

The last point we all agreed on is that the locking of threads should be a last measure and used infrequently. Locking a thread should not be about an ego trip or anything else; it should truly be when a topic has become harmful to the community and not just one persons ego or opinion.

Oh, and I am open to adding other tools such as merging threads/splitting/etc as needed. The main theme we had is that no one had all the tools in their basket so we may have another small group of people to check for duplicate posts and merge them as they see them. This would help everyone and be a way to smooth out things. Again they would just be normal members with an extra tool to help organization.

I think that many people here wanted member moderators, but after the same people and I talked about it we agreed that the 'title: moderator' was less important than what really needed to be done to help smooth out the planks. It is just a name and if an alternate method can do the same thing equally well and avoid some of the pitfalls than why not try that instead.

I am very hopeful that this will help smooth things out when I can not be online to respond to reports or to see things in real time. I also think that it is a really good thing that this is an open door, open window policy so that everyone knows that some people are able to pitch in with these tools. I will select people that I trust to help and if they want to have the tool on their account I will enable it. I hope that no one feels left as this is not about egos or power trips, but simply about a way to improve the little things. To be clear as well, members with these tools will have to report when they make thread closures and if anyone abuses this they will lose the tool from their account.

Thank you all and I hope you can understand why I was hesitant to react quickly. I was not trying to be stubborn. I just did not want a knee jerk reaction and I think that this method is pretty well thought out although I welcome feedback!



ELW
Yea all sounds great. good.gif
Captain Ewok
As a note:

We may indeed at some point soon actually have member moderators but they would be far and few between. The member features above that do basically the same thing would be for a broader group of people. I hope this is the start of promoting a great sense of community back into the forums smile.gif.
Easter Bunny
Hey Captain - you could trust me with that member's tool to lock threads...everyone trusts me. devil.gif
Virtual wife
laughing.gif

I'd like to think I'm trusted too, even if I don't get any tools unsure.gif
Karin und Otto
Owww..how can anyone not trust the Easter Bunny....?





novotul
Nevermind -- I got confused what post I was on. Maybe its time for sleep!
John & Annie
I think this is a well needed feature.

Thank you
LaL
ima what?
Luis&Laura
I think that idea is excellent, as I've seen moderators turn into nasty beasts. I loved the idea of having different members doing different jobs, and not having all the moderation tools. It's also easier to perform a task if it's more especific. good.gif
Donna A
i wish u would fix this overload problem. im tired of getting kicked off all the time or not being able to log on at all except at night or early morning.
Captain Ewok
QUOTE(donnaal @ Apr 4 2007, 10:02 PM) *
i wish u would fix this overload problem. im tired of getting kicked off all the time or not being able to log on at all except at night or early morning.


What overload problem?
Donna A
server overload
Captain Ewok
Can do you mean by that? DO you mean the server is loaded too much and is running slow? Page loads for you? Occationally this may happen for a few minutes each day but not all day. Anyone else?
Karin und Otto
QUOTE(Captain Ewok @ Apr 5 2007, 11:24 AM) *
Can do you mean by that? DO you mean the server is loaded too much and is running slow? Page loads for you? Occationally this may happen for a few minutes each day but not all day. Anyone else?


Only temporary Search Down/'overload' messages from time to time during the day (and night) from this end.
Nagishkaw
Having the same problems here, as well.
Captain Ewok
So the only thing you notice is that the search is offline due to server loads (we take it offline automatically during high load times)?

QUOTE(Nagishkaw @ Apr 5 2007, 09:49 AM) *
Having the same problems here, as well.


Can you be more specific.
Jenn!
I've had intermittent issues lately with the server just not responding and my page load timing out.
Nagishkaw
QUOTE(jenn3539 @ Apr 5 2007, 11:56 AM) *
I've had intermittent issues lately with the server just not responding and my page load timing out.

Yes, that is the same problem I have been experiencing on occasion.
Captain Ewok
QUOTE(jenn3539 @ Apr 5 2007, 09:56 AM) *
I've had intermittent issues lately with the server just not responding and my page load timing out.


Once a day, time, etc? I can see the server load graphs and I think I know what time but I want to be sure.
Nagishkaw
usually from 11:00am to sometime around 4pm ish.
Captain Ewok
Yes today from 11:30 to 1:15 EST there were higher loads. My guess is that my server graphs based on your time description match the same events. smile.gif
TracyTN
Yeah, I normally notice a slowdown around lunchtime here (11:30-noon CST).
Nagishkaw
I kind of figured as much, just was not 100% sure . Thanks for clearing that up, Captain.
Captain Ewok
I am looking into things to help today smile.gif.
Donna A
QUOTE(Captain Ewok @ Apr 5 2007, 12:24 PM) *
Can do you mean by that? DO you mean the server is loaded too much and is running slow? Page loads for you? Occationally this may happen for a few minutes each day but not all day. Anyone else?


no whats happening is i log in and hit read resent posts and it thows me into the error page saying the server it too busy...try later. also when im reading posts i will go from page 1 to page 2 and it puts me in the same error page with the same message. i keep trying and trying and it wont let me back on. just keep giving me error for hours not minutes. its mostly from around noon till midnight. it doesnt even run slow....just dont let me do anything in the site at all. cant even get to my last 10 posts in the my assistant menu.
mybackpages
For the last couple of weeks or so, when i try to use the "view new posts" I often get a error message saying sever load is too high. If I wait and try again latr, it works just fine. When it doesn;t I simple go directly to the forums I want to check for new posts and have no problems.
Captain Ewok
I will be making updates to get this all resolved soon. It will take about 5-10 days to get these updates complete but once done all of these issues will disappear and things will be snappy!
Luis&Laura
I haven't experienced any issues of this kind.
MichelleandCraig
nor have I....
Captain Ewok
Honestly they should have been rare but to be safe I am taking measures to eliminate them all together.
ELW
QUOTE(mybackpages @ Apr 5 2007, 02:11 PM) *
For the last couple of weeks or so, when i try to use the "view new posts" I often get a error message saying sever load is too high. If I wait and try again latr, it works just fine. When it doesn;t I simple go directly to the forums I want to check for new posts and have no problems.

I have had same problem from the beginning, and I do the same solution and it works fine for me. good.gif It is frustrating not to see new posts but going direct to the specific forum I'm interested in works just fine.
meauxna
Some kind of script seems to be freaking out here today. I'll check back after a reboot and see what happens...
eau_xplain
QUOTE(Captain Ewok @ Apr 6 2007, 03:41 AM) *
Honestly they should have been rare but to be safe I am taking measures to eliminate them all together.


Thank you so much for taking care of this issue Captain!

(As I too have gotten "server busy" responses when I try to pull up new posts)
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