I just e-filed my I-131 application for advanced parole, but when I clicked on the 'finish' icon to show the PDF receipt, my browser crashed.
I saw that there was an email address to mail if the pdf didn't open and you wanted to request a copy, but unfortunately I didn't note it down before the browser closed/crashed.
Does anyone have that email address, and know what info I have to send to it?
The reason I want to check that it filed ok is that firstly, if I wait the recommeded time to receive a confirmation by post, it will be too late to re-apply if my e-filing didn't work. And secondly, the e-filing form asks you to write down your reasons for wanting to leave and re-enter on a piece of paper, but didn't apear to tell me what to do with that written information. It seems for the seperate online instructions (which I should have read more thoroughly beforehand, but foolishly assumed the e-filling process would explain everything as I went through it), that I also need to provide two ID photo's. I can't however send any of this additional information to the local service centre without a copy of the e-filing confirmation which I don't yet have. You'd think they'd send a confirmation by email!?
Thanks.
(I tried calling the national helpline number... anyone whose tried this is probably already laughing. Why do they even bother to set up a help line wich is engineered as far a possible to NOT help you. Once I called enough times to get someone who was willing to speak english, I was finally asked if I had another question, other than the one I was calling about, which I'd like to ask... so, other than what I'm calling you about that you refuse to help me with, is there anything I'd like you to help me with. Crazy!)
*tut*
Full Version: e-filing confirmation / receipt
VisaJourney.com > General Family Based Immigration Topics > Working & Traveling prior to getting a Green Card
QUOTE(Penti @ Mar 26 2007, 02:34 PM) 
I just e-filed my I-131 application for advanced parole, but when I clicked on the 'finish' icon to show the PDF receipt, my browser crashed.
I saw that there was an email address to mail if the pdf didn't open and you wanted to request a copy, but unfortunately I didn't note it down before the browser closed/crashed.
Does anyone have that email address, and know what info I have to send to it?
The reason I want to check that it filed ok is that firstly, if I wait the recommeded time to receive a confirmation by post, it will be too late to re-apply if my e-filing didn't work. And secondly, the e-filing form asks you to write down your reasons for wanting to leave and re-enter on a piece of paper, but didn't apear to tell me what to do with that written information. It seems for the seperate online instructions (which I should have read more thoroughly beforehand, but foolishly assumed the e-filling process would explain everything as I went through it), that I also need to provide two ID photo's. I can't however send any of this additional information to the local service centre without a copy of the e-filing confirmation which I don't yet have. You'd think they'd send a confirmation by email!?
Thanks.
(I tried calling the national helpline number... anyone whose tried this is probably already laughing. Why do they even bother to set up a help line wich is engineered as far a possible to NOT help you. Once I called enough times to get someone who was willing to speak english, I was finally asked if I had another question, other than the one I was calling about, which I'd like to ask... so, other than what I'm calling you about that you refuse to help me with, is there anything I'd like you to help me with. Crazy!)
*tut*
I saw that there was an email address to mail if the pdf didn't open and you wanted to request a copy, but unfortunately I didn't note it down before the browser closed/crashed.
Does anyone have that email address, and know what info I have to send to it?
The reason I want to check that it filed ok is that firstly, if I wait the recommeded time to receive a confirmation by post, it will be too late to re-apply if my e-filing didn't work. And secondly, the e-filing form asks you to write down your reasons for wanting to leave and re-enter on a piece of paper, but didn't apear to tell me what to do with that written information. It seems for the seperate online instructions (which I should have read more thoroughly beforehand, but foolishly assumed the e-filling process would explain everything as I went through it), that I also need to provide two ID photo's. I can't however send any of this additional information to the local service centre without a copy of the e-filing confirmation which I don't yet have. You'd think they'd send a confirmation by email!?
Thanks.
(I tried calling the national helpline number... anyone whose tried this is probably already laughing. Why do they even bother to set up a help line wich is engineered as far a possible to NOT help you. Once I called enough times to get someone who was willing to speak english, I was finally asked if I had another question, other than the one I was calling about, which I'd like to ask... so, other than what I'm calling you about that you refuse to help me with, is there anything I'd like you to help me with. Crazy!)
*tut*
E-Filing.Support@dhs.gov, is the email . But you have to tell them about the receipt number/ and A# . i was in same situation as your and i got confirmation in 2 days.
QUOTE
E-Filing.Support@dhs.gov, is the email . But you have to tell them about the receipt number/ and A# . i was in same situation as your and i got confirmation in 2 days.
Thanks so much for taking the time to post this information!
Chris.
I just got a response from the support team within 2 hours.
Wow, sometimes I guess the USCIS does rock!
Wow, sometimes I guess the USCIS does rock!
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