I wanted to check that I have the correct number to call immigration.
I have 21-3823-2021

Every time I call I hear a message stating that the other party is not picking up. I use a PIN number/calling card from www.dial55.com and never had this happen before.
Has this ever happened to anyone?
Should I use another calling card? Is this the correct number?

Thanks in advance.

That is the number to use between 13:30 and 15:30. Never dealt with calling cards. Try an email. They typically will respond the next day, at least that has been my experience.

immigrationrio@state.gov

Thanks Joey. I've sent them e-mails. I'm asking for my interview date because some things are happening at work and I need to know soon so I can plan everything around that.
I was told they don't give interview dates out via e-mail (which I know cannot be true because couples have found out that way). I'll try another calling card then.

even when calling with a calling card, you need to dial 011-55-21-3823-2021

And they did give my interview date through e-mail, so I'd still try that.

We were told by e-mail and "regular " mail. I called once and it took about 20 minutes before I spoke to a person.

Meredith,

I understand. Cannot explain the deal with the callnig card and the message you receive. I emailed the Consulate in Rio with a question about our Interview date Sunday! I hope to have something in my personal email when I get home this afternoon. Fingers crossed!


Joey

ohhhhhhhhhhh yeaaaaaaaaaaaaaaaaaa, interview date is March 13th 8 a.m.
Someone did e-mail me back today...!!!!!

Congratulations on receiving an interview date!

Congratulations!!!!!!!!!!!!!!! I'm gonna keep my fingers crossed for you

Thanks Laura and Marcela.
We're so happy!!!

Congrats on the interview date, Meredith. I'm really happy for you.