William33
Aug 22 2006, 05:19 PM
I am most certainly premature to be checking already, but what the heck.
Anyway, I keep getting the "operators are busy" recording, a couple of times then, "Thanks for calling" click.
Huh? That sounds like USCIS phone etiquette.
Anyway, are they really that backlogged now? What is the best time to call? Thanks.
Mew
Aug 22 2006, 05:44 PM
QUOTE(William33 @ Aug 22 2006, 07:19 PM)

I am most certainly premature to be checking already, but what the heck.
Anyway, I keep getting the "operators are busy" recording, a couple of times then, "Thanks for calling" click.
Huh? That sounds like USCIS phone etiquette.
Anyway, are they really that backlogged now? What is the best time to call? Thanks.
I always had better luck calling them at around 10:30, 11pm, eastern time. During the day, it's almost impossible to talk to a live operator.
shalz
Aug 22 2006, 05:48 PM
agree with MEW... i used to call them around 10:30pm..best time to speak to an operator.
QUOTE(Mew @ Aug 22 2006, 06:44 PM)

QUOTE(William33 @ Aug 22 2006, 07:19 PM)

I am most certainly premature to be checking already, but what the heck.
Anyway, I keep getting the "operators are busy" recording, a couple of times then, "Thanks for calling" click.
Huh? That sounds like USCIS phone etiquette.
Anyway, are they really that backlogged now? What is the best time to call? Thanks.
I always had better luck calling them at around 10:30, 11pm, eastern time. During the day, it's almost impossible to talk to a live operator.
Sheriff Uling
Aug 22 2006, 06:27 PM
I called around 11am PST and got through right away. You will find them much more helpful and friendly than anything we have experienced with the petition process. Thank goodness for small miracles!
Neya
Aug 22 2006, 06:28 PM
I was never able to get through on Mondays. I was able to get though during the day but I had to hit the redial button a couple of times. It is easier to get through after business hours. When you do get through the operators are super nice unlike USCIS but there will be a bit of misinformation. The norm is 2-4 weeks for them to recieve your case. It took mine almost the full 2 weeks others got in faster. Dont use the automated system it dosent work for the K-1.
YnaYeBa0808
Aug 22 2006, 06:38 PM
11-1PM PST

its a charm. otherwise you can try calling at night too

theyre open until 12 anyways
William33
Aug 22 2006, 07:11 PM
Neya,
No way! Up to 4 weeks? You have got to be kidding me! Is that really what they are saying or is that supposition? Or even "party line"?
I am really getting tired of waiting for this process. I was noting that NVC was pushing these cases out inside of a week. Are they now that heavily backlogged that 2-4 weeks in the norm? I was afraid that this would happen.
Thanks for the "call time" information everyone! QUOTE(Neya @ Aug 22 2006, 06:28 PM)

I was never able to get through on Mondays. I was able to get though during the day but I had to hit the redial button a couple of times. It is easier to get through after business hours. When you do get through the operators are super nice unlike USCIS but there will be a bit of misinformation. The norm is 2-4 weeks for them to recieve your case. It took mine almost the full 2 weeks others got in faster. Dont use the automated system it dosent work for the K-1.
shalz
Aug 22 2006, 07:20 PM
Thats what they told me when i called. but my case was out in 4 days.
QUOTE(William33 @ Aug 22 2006, 08:11 PM)

Neya,
No way! Up to 4 weeks? You have got to be kidding me! Is that really what they are saying or is that supposition? Or even "party line"?
I am really getting tired of waiting for this process. I was noting that NVC was pushing these cases out inside of a week. Are they now that heavily backlogged that 2-4 weeks in the norm? I was afraid that this would happen.
Thanks for the "call time" information everyone! QUOTE(Neya @ Aug 22 2006, 06:28 PM)

I was never able to get through on Mondays. I was able to get though during the day but I had to hit the redial button a couple of times. It is easier to get through after business hours. When you do get through the operators are super nice unlike USCIS but there will be a bit of misinformation. The norm is 2-4 weeks for them to recieve your case. It took mine almost the full 2 weeks others got in faster. Dont use the automated system it dosent work for the K-1.
Neya
Aug 22 2006, 07:29 PM
No that's what they tell you 2-4 weeks. My delay was USCIS(of course) sat on my petition after approving it on the 31st it did'nt arrive until the 10th and left for the embassy on the 15th. I'm just saying thats the party line they give you in a very nice way. But keep calling back they were helpful everytime.
William33
Aug 22 2006, 07:36 PM
Well that is reassuring. Thanks for that.
I am now wondering if everyone was "touched" after approval with USCIS, inferring that they were processing your petition for transfer to NVC?
QUOTE(Neya @ Aug 22 2006, 07:29 PM)

No that's what they tell you 2-4 weeks. My delay was USCIS(of course) sat on my petition after approving it on the 31st it did'nt arrive until the 10th and left for the embassy on the 15th. I'm just saying thats the party line they give you in a very nice way. But keep calling back they were helpful everytime.
shalz
Aug 22 2006, 07:55 PM
yep, i was touched the next day.
QUOTE(William33 @ Aug 22 2006, 08:36 PM)

Well that is reassuring. Thanks for that.
I am now wondering if everyone was "touched" after approval with USCIS, inferring that they were processing your petition for transfer to NVC?
QUOTE(Neya @ Aug 22 2006, 07:29 PM)

No that's what they tell you 2-4 weeks. My delay was USCIS(of course) sat on my petition after approving it on the 31st it did'nt arrive until the 10th and left for the embassy on the 15th. I'm just saying thats the party line they give you in a very nice way. But keep calling back they were helpful everytime.
Roy and Yazi
Aug 22 2006, 10:14 PM
I had my best luck 8-9pm Pacific time. i found that when i hear message you have 1 min till... , i usually got thru. otherwise, nada. i don't think a k-1 is entered into the system until it is assigned a case number. all i got was no record of it, allow 2 to 4 weeks...ya ad ya da ya da, until the day after the case number was assigned. the petition is probably at NVC within the week after approval, then sits around waiting case number assignment. after case number asigned, electronic file of your petition sent to embassy with physical one to follow.
iceyspots
Aug 22 2006, 10:15 PM
yes at night late night is best
sarah and hicham
Aug 22 2006, 10:18 PM
Whenever I called I had to call back 4 or 5 times just to get through. Then they would ask me if I knew the date I was approved and if I had my NOA2 in front of me and I would always say no, sorry (even though I knew the exact date and time that I received the email) but it was a while ago because otherwise they get super cranky with you and tell you that it could take a lot longer and to wait a few weeks... yeah right!
snz1802
Aug 22 2006, 10:24 PM
QUOTE(Neya @ Aug 22 2006, 08:29 PM)

No that's what they tell you 2-4 weeks. My delay was USCIS(of course) sat on my petition after approving it on the 31st it did'nt arrive until the 10th and left for the embassy on the 15th. I'm just saying thats the party line they give you in a very nice way. But keep calling back they were helpful everytime.
William my case was at NVC in 4 days, although it took them a month to send it to the Consulate...
substance
Aug 28 2006, 06:55 PM
call them at 7:29:50 AM in the morning. you will be the first person talking to them:) it always works. I always call early in the morning
William33
Aug 28 2006, 06:59 PM
QUOTE(substance @ Aug 28 2006, 06:55 PM)

call them at 7:29:50 AM in the morning. you will be the first person talking to them:) it always works. I always call early in the morning
But, if I now do that, you may become the second caller.
Seriously, Thanks for the advice!
Borat Sadgiyev
Sep 1 2006, 12:34 AM
mornings are best
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please
click here.