I have been trying to get thru to ask a question since last Friday. Argh!! I try morning, night last night at 10:30 pm. What is the best time to try? I just get the automated thing over and over. So frustrating.

I usually call early in the morning or very late at night. They are open until midnight EST.

You just have to keep trying and eventually you will be able to speak wiht an operator live. Late night and early morning is the best time to reach one. It is great that they are open until midnight Eastern time.

Immediately after 3pm EST, I called twice with no problems.

I just keep trying too. What really gets me, is when the happy chappy automated voice guy comes back on and says "We're sorry, we can't take your call right now. Please try again later. Goodbye." Is that service or what?

Thats strange everytime I have called I have never had a problem, and I was calling pretty much everyday for the past month, I was usually calling between 7:00pm -9:00pm

I just called over and over again like 5 times in a row until I got someone.