I just talked to a live operator, and she was very nice and helpful. It turns out that my petition is already on its way to Argentina! I was pretty shocked, their automated system kept telling me that they had not receive my case yet. She gave me the following tips:
*Don't wait for a letter from them stating that they've received your case or that it's been forwarded. Unlike NOAs, they don't always send one.
*Do not use their automated system. It is not accurate and doesn't get updated.
Give them a call at 603-334-0700, press 1 for English, then press 5 to speak to a live operator. BE PATIENT. You might not get through the first time, but keep trying. The best time to call is early in the morning before 9 am EST.
Hope this helps someone.
